Dell WHL, U7021 manual 132

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w w w . d e l l . c o m s u p p o r t . d e l l . c o m

Country (City)	Department Name or Service Area,	Area Codes,
International Access Code	Website and E-Mail Address	Local Numbers, and
Country Code		Toll-Free Numbers
City Code

Argentina (Buenos Aires)	Website: www.dell.com.ar
International Access Code: 00	E-mail: us_latin_services@dell.com
Country Code: 54	E-mail for desktop and portable computers:
City Code: 11	la-techsupport@dell.com
City Code: 11
	E-mail for servers and EMC:
	la_enterprise@dell.com
	Customer Care	toll-free: 0-800-444-0730
	Tech Support	toll-free: 0-800-444-0733
	Tech Support Services	toll-free: 0-800-444-0724
	Sales	0-810-444-3355

Aruba	General Support	toll-free: 800-1578

Australia (Sydney)	E-mail (Australia): au_tech_support@dell.com
International Access Code: 0011	E-mail (New Zealand): nz_tech_support@dell.com
Country Code: 61	Home and Small Business	1-300-655-533
City Code: 2	Government and Business	toll-free: 1-800-633-559
	Preferred Accounts Division (PAD)	toll-free: 1-800-060-889
	Customer Care	toll-free: 1-800-819-339
	Technical Support (portables and desktops)	toll-free: 1-300-655-533
	Technical Support (servers and workstations)	toll-free: 1-800-733-314
	Corporate Sales	toll-free: 1-800-808-385
	Transaction Sales	toll-free: 1-800-808-312
	Fax	toll-free: 1-800-818-341

Austria (Vienna)	Website: support.euro.dell.com
International Access Code: 900	E-mail: tech_support_central_europe@dell.com
Country Code: 43	Home/Small Business Sales	0820 240 530 00
City Code: 1	Home/Small Business Fax	0820 240 530 49
	Home/Small Business Customer Care	0820 240 530 14
	Preferred Accounts/Corporate Customer Care	0820 240 530 16
	Home/Small Business Technical Support	0820 240 530 14
	Preferred Accounts/Corporate Technical Support	0660 8779
	Switchboard	0820 240 530 00

Bahamas	General Support	toll-free: 1-866-278-6818

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Appendix

Image 132

Contents W . d e l l . c o m s u p p o r t . d e l l . c o m March U7021 Contents Optimizing Performance Using Microsoft Windows XP System Restore Restoring the Computer to an Earlier Operating StateResolving Software and Hardware Incompatibilities Removing and Installing Parts 102106 108109 110130 131Finding Information Dell Product Information Guide Setup Diagram Warranty, and repair information Specifications, and white papersHow to use Windows XP Click the topic that describes your problemFinding Information Setting Up and Using Your Computer Opening the Drive DoorChanging the Front-Panel Light Color BadgeConnecting Two Monitors Connecting Two Monitors With VGA ConnectorsConnecting a TV TV-OUT connector VGA blue connectorOptional DVI adapter About Your RAID Configuration Changing the Display SettingsAbout Serial ATA Drives RAID Level SegmentHard drive Configuring Your Computer for RAID Setting Your Computer to RAID-Enabled ModeConfiguring for RAID Using the IntelR Option ROM Utility Creating a RAID Level 0 ConfigurationCreating a RAID Level 1 Configuration Deleting a RAID Volume Creating a RAID 0 Volume Creating a RAID 1 VolumeOn the Delete RAID Volume Wizard screen, click Next Migrating to a RAID 0 VolumeMigrating to a RAID 1 Volume Click Reset Hard Drive to Non-RAIDCreating a Spare Hard Drive To Mark a Drive as a Spare Hard DriveRebuilding a Degraded RAID 1 Volume Transferring Information to a New ComputerPlaying CDs and Movies Playing a CD or DVDNext DVD player includes the following basic buttons Adjusting the Volume Adjusting the PictureCopying CDs and DVDs Go to the previous title or chapter EjectHow to Copy a CD or DVD Using Blank CD-Rs, CD-RWs, DVD+Rs, and DVD+RWsClick Exact Copy Network Setup Wizard Click Checklist for creating a networkHelpful Tips Power Management Standby ModeHibernate Mode OverviewPower Options Properties Power Schemes TabAdvanced Tab Hibernate TabSetting Up and Using Your Computer Hyper-Threading OverclockingClick Hardware and click Device Manager Optimizing PerformancePCI Express Cards Troubleshooting Tips Battery ProblemsDrive Problems Solving ProblemsCD and DVD drive problems Problems writing to a CD/DVD-RW driveMail, Modem, and Internet Problems Hard drive problemsError Messages Use these characters in filenamesIeee 1394 Device Problems Keyboard ProblemsLockups and Software Problems Computer does not start upComputer stops responding Program stops respondingOther software problems Program crashes repeatedlyProgram is designed for an earlier Windows operating system Solid blue screen appearsMemory Problems Mouse ProblemsNetwork Problems Power Problems Printer Problems Scanner ProblemsSound and Speaker Problems No sound from speakersNo sound from headphones N T H E S P E a K E R D I a G N O S T I C SVideo and Monitor Problems If the screen is blankIf the screen is difficult to read J U S T T H E W I N D O W S D I S P L a Y S E T T I N G S Solving Problems Diagnostic Lights Electrical outlet and press the powerAdvanced Troubleshooting Has occurred ButtonNormally, reinstall an additional Identified a faulty module orIf available, install properly working If the problem persists, contact DellError exists Requirements exist see Your computer seeDetermine if a conflict exists by OccurredDell Diagnostics When to Use the Dell DiagnosticsHard drive, CD drive, and DVD Drive seeStarting the Dell Diagnostics From Your Hard Drive Starting the Dell Diagnostics From the ResourceCDDell Diagnostics Main Menu What Is a Driver? DriversIdentifying Drivers Reinstalling Drivers Using Windows XP Device Driver RollbackUsing the ResourceCD Windows XPUsing Microsoft Windows XP System Restore Manually Reinstalling DriversCreating a Restore Point Undoing the Last System RestoreRestoring the Computer to an Earlier Operating State Using Dell PC Restore by Symantec Enabling System RestoreReinstalling Microsoft Windows XP Resolving Software and Hardware IncompatibilitiesBefore You Begin Reinstalling Windows XP Booting From the Operating System CDWindows XP Setup When the Welcome to Microsoft screen appears, click Next Removing and Installing Parts Before You BeginRecommended Tools Turning Off Your ComputerBefore Working Inside Your Computer Open the door to use the front-panel connectors Front and Back View of the ComputerFront View Press to turn on the computerFront View Doors Open Back View One x16 slot and one x1 slot Opening the Computer Cover Processor fan Power supply fans System board Power supply Removing and Installing PartsInside View of Your Computer Floppy drive CD/DVD driveSystem Board Components Memory DDR2 Memory OverviewInstalling Memory Addressing Memory With 4-GB ConfigurationsSecuring clips Connector Notch Memory module Cutouts CrossbarCards Removing MemoryInstalling a PCI Card PCI CardsNot fully seated card Fully seated card Removing a PCI Card Retention arm Alignment guide Alignment bar Filler bracketPCI Express Cards PCI ExpressCard PCI Express Card slotInstalling a PCI Express Card TabNot fully seated card Fully seated card Retention arm Alignment guide Alignment bar Filler bracket Removing a PCI Express Card General Installation Guidelines DrivesFloppy drive CD/DVD drives Hard drives Connecting Drive Cables Drive Interface ConnectorsSerial ATA Connector Interface cable Interface connector Power Cable Connector Power cableHard Drive Removing a Hard DriveInstalling a Hard Drive Drive Bracket rails Screws Removing and Installing PartsHard-drive cable Power cable Tabs Removing and Installing Parts Adding a Second Hard Drive Floppy Drive Rail tabsFirst hard drive in lower bay Hard drive bay Installing a Floppy Drive Data cable power cable Tabs Floppy driveRemoving a Floppy Drive Drive Bracket rails Screws CD/DVD Drive Removing a CD/DVD DriveInstalling a CD/DVD Drive Power cable Tabs Data cable CD/DVD drive100 101 Processor Airflow Shroud Removing the Processor Airflow Shroud102 Shroud release lever Anchor tabsInstalling the Processor Airflow Shroud ProcessorRemoving the Processor 103104 Anchor tabs Shroud release lever105 Installing the Processor 106Processor cover Socket Release lever 107 Front Panel Removing the Front Panel108 Replacing the Front Panel 109Drive Door Removing the Drive Door110 Replacing the Drive Door 111Top bracket hinge Bottom bracket hinge 112 Hinge tab Door hinges Door bracketDoor Battery Replacing the BatteryBattery Battery socket Tab Removing and Installing Parts 113Closing the Computer Cover 114Specifications 115116 Expansion BusDrives Connectors 117Center/Low Frequency Effects LFE channel two front-panel Controls and LightsPower 118Located in the Product Information System Setup 119Environmental 10 to 35C 50 to 95FEntering System Setup System Setup Screens120 System Setup Options 121122 123 Boot Sequence Option SettingsChanging Boot Sequence for the Current Boot 124Changing Boot Sequence for Future Boots 125Clearing Forgotten Passwords 126Clearing Cmos Settings Cleaning Your ComputerComputer, Keyboard, and Monitor Mouse Floppy DriveCDs and DVDs 128Definition of Dell-Installed Software and Peripherals Dell Technical Support Policy U.S. OnlyFCC Notices U.S. Only Definition of Third-Party Software and PeripheralsClass a Class B 130Contacting Dell FCC Identification Information131 132 133 134 135 136 137 138 Ireland SalesSales dial within U.K. only Fax/Sales Fax139 140 141 142 Switchboard Sales 143Countries Sales Penang, Malaysia Appendix 144 PowerConnect, and PowerVault Transaction Sales 145Trinidad/Tobago General Support Turks and Caicos Islands 146 147 Appendix 149 IndexIndex Reinstalling Windows XP 151Index Wizard, 43 reinstalling, 11, 64 scanner, 48 System Restore 153154

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