Dell WHL, U7021 manual 142

Page 142

w w w . d e l l . c o m s u p p o r t . d e l l . c o m

Country (City)	Department Name or Service Area,	Area Codes,
International Access Code	Website and E-Mail Address	Local Numbers, and
Country Code		Toll-Free Numbers
City Code

Norway (Lysaker)	Website: support.euro.dell.com
International Access Code: 00	E-mail:
Country Code: 47	http://support.euro.dell.com/no/no/emaildell/
Country Code: 47
	Technical Support	671 16882
	Relational Customer Care	671 17575
	Home/Small Business Customer Care	23162298
	Switchboard	671 16800
	Fax Switchboard	671 16865

Panama	General Support	001-800-507-0962

Peru	General Support	0800-50-669

Poland (Warsaw)	Website: support.euro.dell.com
International Access Code: 011	E-mail: pl_support_tech@dell.com
Country Code: 48	Customer Service Phone	57 95 700
City Code: 22	Customer Care	57 95 999
	Sales	57 95 999
	Customer Service Fax	57 95 806
	Reception Desk Fax	57 95 998
	Switchboard	57 95 999

Portugal	Website: support.euro.dell.com
International Access Code: 00	E-mail: support.euro.dell.com/pt/en/emaildell/
Country Code: 351	Technical Support	707200149
	Customer Care	800 300 413
	Sales	800 300 410 or 800 300 411 or
		800 300 412 or 21 422 07 10
	Fax	21 424 01 12

Puerto Rico	General Support	1-800-805-7545

St. Kitts and Nevis	General Support	toll-free: 1-877-441-4731

St. Lucia	General Support	1-800-882-1521

St. Vincent and the Grenadines	General Support	toll-free: 1-877-270-4609

142

Appendix

Image 142

Contents W . d e l l . c o m s u p p o r t . d e l l . c o m March U7021 Contents Optimizing Performance Restoring the Computer to an Earlier Operating State Using Microsoft Windows XP System RestoreResolving Software and Hardware Incompatibilities Removing and Installing Parts 102109 106108 110130 131Finding Information Dell Product Information Guide Setup Diagram How to use Windows XP Warranty, and repair informationSpecifications, and white papers Click the topic that describes your problemFinding Information Setting Up and Using Your Computer Opening the Drive DoorChanging the Front-Panel Light Color BadgeConnecting Two Monitors Connecting Two Monitors With VGA ConnectorsTV-OUT connector VGA blue connector Connecting a TVOptional DVI adapter Changing the Display Settings About Your RAID ConfigurationAbout Serial ATA Drives Segment RAID LevelHard drive Configuring Your Computer for RAID Setting Your Computer to RAID-Enabled ModeCreating a RAID Level 0 Configuration Configuring for RAID Using the IntelR Option ROM UtilityCreating a RAID Level 1 Configuration Deleting a RAID Volume Creating a RAID 0 Volume Creating a RAID 1 VolumeOn the Delete RAID Volume Wizard screen, click Next Migrating to a RAID 0 VolumeCreating a Spare Hard Drive Migrating to a RAID 1 VolumeClick Reset Hard Drive to Non-RAID To Mark a Drive as a Spare Hard DriveRebuilding a Degraded RAID 1 Volume Transferring Information to a New ComputerPlaying a CD or DVD Playing CDs and MoviesNext DVD player includes the following basic buttons Copying CDs and DVDs Adjusting the VolumeAdjusting the Picture Go to the previous title or chapter EjectUsing Blank CD-Rs, CD-RWs, DVD+Rs, and DVD+RWs How to Copy a CD or DVDClick Exact Copy Click Checklist for creating a network Network Setup WizardHelpful Tips Hibernate Mode Power ManagementStandby Mode OverviewPower Options Properties Power Schemes TabAdvanced Tab Hibernate TabSetting Up and Using Your Computer Click Hardware and click Device Manager Hyper-ThreadingOverclocking Optimizing PerformancePCI Express Cards Drive Problems Troubleshooting TipsBattery Problems Solving ProblemsCD and DVD drive problems Problems writing to a CD/DVD-RW driveMail, Modem, and Internet Problems Hard drive problemsError Messages Use these characters in filenamesIeee 1394 Device Problems Keyboard ProblemsComputer stops responding Lockups and Software ProblemsComputer does not start up Program stops respondingProgram is designed for an earlier Windows operating system Other software problemsProgram crashes repeatedly Solid blue screen appearsMemory Problems Mouse ProblemsNetwork Problems Power Problems Printer Problems Scanner ProblemsSound and Speaker Problems No sound from speakersNo sound from headphones N T H E S P E a K E R D I a G N O S T I C SIf the screen is blank Video and Monitor ProblemsIf the screen is difficult to read J U S T T H E W I N D O W S D I S P L a Y S E T T I N G S Solving Problems Advanced Troubleshooting Diagnostic LightsElectrical outlet and press the power Has occurred ButtonIf available, install properly working Normally, reinstall an additionalIdentified a faulty module or If the problem persists, contact DellDetermine if a conflict exists by Error exists Requirements exist seeYour computer see OccurredHard drive, CD drive, and DVD Dell DiagnosticsWhen to Use the Dell Diagnostics Drive seeStarting the Dell Diagnostics From Your Hard Drive Starting the Dell Diagnostics From the ResourceCDDell Diagnostics Main Menu Drivers What Is a Driver?Identifying Drivers Using the ResourceCD Reinstalling DriversUsing Windows XP Device Driver Rollback Windows XPUsing Microsoft Windows XP System Restore Manually Reinstalling DriversUndoing the Last System Restore Creating a Restore PointRestoring the Computer to an Earlier Operating State Using Dell PC Restore by Symantec Enabling System RestoreResolving Software and Hardware Incompatibilities Reinstalling Microsoft Windows XPBefore You Begin Booting From the Operating System CD Reinstalling Windows XPWindows XP Setup When the Welcome to Microsoft screen appears, click Next Recommended Tools Removing and Installing PartsBefore You Begin Turning Off Your ComputerBefore Working Inside Your Computer Front View Open the door to use the front-panel connectorsFront and Back View of the Computer Press to turn on the computerFront View Doors Open Back View One x16 slot and one x1 slot Opening the Computer Cover Inside View of Your Computer Processor fan Power supply fansSystem board Power supply Removing and Installing Parts Floppy drive CD/DVD driveSystem Board Components Memory DDR2 Memory OverviewInstalling Memory Addressing Memory With 4-GB ConfigurationsSecuring clips Connector Notch Memory module Cutouts CrossbarCards Removing MemoryInstalling a PCI Card PCI CardsNot fully seated card Fully seated card Removing a PCI Card Retention arm Alignment guide Alignment bar Filler bracketCard PCI Express PCI Express CardsPCI Express Card slotInstalling a PCI Express Card TabNot fully seated card Fully seated card Retention arm Alignment guide Alignment bar Filler bracket Removing a PCI Express Card Drives General Installation GuidelinesFloppy drive CD/DVD drives Hard drives Drive Interface Connectors Connecting Drive CablesSerial ATA Connector Interface cable Interface connector Hard Drive Power Cable ConnectorPower cable Removing a Hard DriveInstalling a Hard Drive Drive Bracket rails Screws Removing and Installing PartsHard-drive cable Power cable Tabs Removing and Installing Parts Adding a Second Hard Drive Rail tabs Floppy DriveFirst hard drive in lower bay Hard drive bay Data cable power cable Tabs Floppy drive Installing a Floppy DriveRemoving a Floppy Drive Drive Bracket rails Screws CD/DVD Drive Removing a CD/DVD DriveInstalling a CD/DVD Drive Power cable Tabs Data cable CD/DVD drive100 101 102 Processor Airflow ShroudRemoving the Processor Airflow Shroud Shroud release lever Anchor tabsRemoving the Processor Installing the Processor Airflow ShroudProcessor 103104 Anchor tabs Shroud release lever105 106 Installing the ProcessorProcessor cover Socket Release lever 107 Removing the Front Panel Front Panel108 Replacing the Front Panel 109Removing the Drive Door Drive Door110 111 Replacing the Drive DoorTop bracket hinge Bottom bracket hinge Hinge tab Door hinges Door bracket 112Door Battery Battery socket Tab Removing and Installing Parts BatteryReplacing the Battery 113Closing the Computer Cover 114Specifications 115Expansion Bus 116Drives Center/Low Frequency Effects LFE channel two front-panel Connectors117 Controls and Lights118 PowerLocated in the Product Information Environmental System Setup119 10 to 35C 50 to 95FSystem Setup Screens Entering System Setup120 System Setup Options 121122 123 Changing Boot Sequence for the Current Boot Boot SequenceOption Settings 124Changing Boot Sequence for Future Boots 125Clearing Forgotten Passwords 126Cleaning Your Computer Clearing Cmos SettingsComputer, Keyboard, and Monitor CDs and DVDs MouseFloppy Drive 128FCC Notices U.S. Only Definition of Dell-Installed Software and PeripheralsDell Technical Support Policy U.S. Only Definition of Third-Party Software and PeripheralsClass a Class B 130FCC Identification Information Contacting Dell131 132 133 134 135 136 137 Sales dial within U.K. only 138Ireland Sales Fax/Sales Fax139 140 141 142 143 Switchboard SalesCountries Sales Penang, Malaysia Appendix 144 145 PowerConnect, and PowerVault Transaction SalesTrinidad/Tobago General Support Turks and Caicos Islands 146 147 Appendix 149 IndexIndex Reinstalling Windows XP 151Index Wizard, 43 reinstalling, 11, 64 scanner, 48 System Restore 153154

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