•Verify that the device drivers do not conflict with the program.
•If necessary, uninstall and then reinstall the program.
Dell Technical Update Service
The Dell Technical Update service provides proactive
Dell Support Utility
The Dell Support Utility provides
Utility from the 
icon on the taskbar, or from the Start menu. If the Dell Support icon does not appear in your taskbar:
1Click Start→ All Programs→ Dell Support→ Dell Support Settings.
2Ensure that the Show icon on the taskbar option is checked.
NOTE: If the Dell Support Utility is not available from the Start menu, go to support.dell.com and download the software.
For more information about the Dell Support Utility, click the question mark (?) at the top of the Dell™ Support screen.
Dell Diagnostics
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer.
Starting the Dell Diagnostics From Your Hard Drive
1Ensure that the computer is connected to a working electrical outlet.
2Turn on (or restart) your computer.
3When the DELL™ logo appears, press <F12> immediately. Select Diagnostics from the start menu and press <Enter>.
NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop, and then shut down your computer and try again.
NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media.
Troubleshooting Tips
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