Dell U719F specifications Technical Support and Customer Service

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7Finding Information . . . . . . . . . . . . . . . . . 49

8Getting Help . . . . . . . . . . . . . . . . . . . . . . . 51

Obtaining Assistance	51
Technical Support and Customer Service	52
DellConnect™	52
Online Services	52
AutoTech Service	53
Automated Order-Status Service	53
Problems With Your Order	53
Product Information	54
Returning Items for Warranty Repair or Credit	54
Before You Call	55
Contacting Dell	57

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Contents

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Contents Dell OptiPlex 360 Setup and Quick Reference Guide August U719F Contents Specifications Mini Tower Technical Support and Customer Service Contents Mini Tower Front View About Your ComputerMini Tower Back View Mini Tower Back Panel Connectors Desktop Front View Desktop Back View Desktop Back Panel Connectors Quick Setup Setting Up Your ComputerSetting Up Your Computer Connect a USB device, such as a keyboard or mouse Connect the network cable Connect the modem Setting Up Your Computer Connect to your network Installing Your Computer in an EnclosureSetting Up Your Computer Setting Up Your Internet Connection Connecting to the InternetMicrosoft Windows XP Transferring Information to a New ComputerMicrosoft Windows Vista Operating System Setting Up Your Computer Setting Up Your Computer Setting Up Your Computer NIC Specifications Mini Tower ComputerPCI USB LOM MHD Equivalent to 51 cm/sec 20 in/sec Specifications Desktop Computer Connectors on back panel to support microphone Expansion Bus Connectors PS/2 Back of computer Link integrity light on Storage Using the Hardware Troubleshooter Troubleshooting TipsPower Problems TipsEnsure that the display is connected and powered on Lockups and Software Problems Memory ProblemsProgram stops responding Dell Diagnostics Dell Technical Update Service Dell Support UtilityTroubleshooting Tips Reinstalling Drivers and Utilities Reinstalling SoftwareDrivers Identifying DriversReinstalling Software Restoring Your Operating System You can restore your operating system in the following waysUsing Dell Factory Image Restore Using Microsoft Windows System RestoreUsing the Operating System Media Reinstalling Software Finding Information Dell Technology Guide About your operating system Obtaining Assistance Getting HelpDellConnect Online Services Technical Support and Customer ServiceAutomated Order-Status Service Problems With Your OrderAutoTech Service Getting Help Before You Call Page Contacting Dell Getting Help Index Reinstalling, 49 System Restore Power, 29, 35 processor, 25 Windows XP Files and Settings Transfer Wizard