
3
4Click the Drivers tab→ Roll Back Driver.
If Device Driver Rollback does not resolve the problem, use System Restore (see "Restoring Your Operating System" on page 45) to return your computer to the operating state that existed before you installed the new driver.
Using the Drivers and Utilities Media
Before using the Drivers and Utilities media, try the following:
•Windows Device Driver Rollback (see "Returning to a Previous Device Driver Version" on page 43)
•Microsoft System Restore (see "Using Microsoft® Windows® System Restore" on page 46)
1With the Windows desktop displayed, insert your Drivers and Utilities media.
If this is your first time using the Drivers and Utilities media, go to step 2. If not, go to step 5.
2When the Drivers and Utilities media installation program starts, follow the prompts on the screen.
NOTE: In most cases, the Drivers and Utilities program starts running automatically. If it does not, start Windows Explorer, click your media drive directory to display the media contents, and then
3When the InstallShield Wizard Complete window appears, remove the Drivers and Utilities media and click Finish to restart the computer.
4When you see the Windows desktop, reinsert the Drivers and Utilities media.
5At the Welcome Dell System Owner screen, click Next.
The drivers that are used by your computer are automatically displayed in the My
6Click the driver that you want to reinstall and follow the instructions on the screen.
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