Dell U719F specifications Technical Support and Customer Service, DellConnect Online Services

Page 52

NOTE: Some of the following services are not always available in all locations outside the continental U.S. Call your local Dell representative for information on availability.

Technical Support and Customer Service

Dell's support service is available to answer your questions about Dell™ hardware. Our support staff uses computer-based diagnostics to provide fast, accurate answers.

To contact Dell's support service, see "Before You Call" on page 55, and then see the contact information for your region or go to support.dell.com.

DellConnect™

DellConnect is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection, diagnose your problem and repair it all under your supervision. For more information, go to support.dell.com and click DellConnect.

Online Services

You can learn about Dell products and services at the following websites:

www.dell.com

www.dell.com/ap (Asian/Pacific countries only)

www.dell.com/jp (Japan only)

www.euro.dell.com (Europe only)

www.dell.com/la (Latin American and Caribbean countries)

www.dell.ca (Canada only)

You can access Dell Support through the following websites and e-mail addresses:

Dell Support websites: support.dell.com support.jp.dell.com (Japan only) support.euro.dell.com (Europe only)

52

Getting Help

Image 52
Contents Dell OptiPlex 360 Setup and Quick Reference Guide August U719F Contents Specifications Mini Tower Technical Support and Customer Service Contents About Your Computer Mini Tower Front ViewMini Tower Back View Mini Tower Back Panel Connectors Desktop Front View Desktop Back View Desktop Back Panel Connectors Setting Up Your Computer Quick SetupSetting Up Your Computer Connect a USB device, such as a keyboard or mouse Connect the network cable Connect the modem Setting Up Your Computer Installing Your Computer in an Enclosure Connect to your networkSetting Up Your Computer Connecting to the Internet Setting Up Your Internet ConnectionMicrosoft Windows Vista Operating System Transferring Information to a New ComputerMicrosoft Windows XP Setting Up Your Computer Setting Up Your Computer Setting Up Your Computer Specifications Mini Tower Computer NICPCI USB LOM MHD Equivalent to 51 cm/sec 20 in/sec Specifications Desktop Computer Connectors on back panel to support microphone Expansion Bus Connectors PS/2 Back of computer Link integrity light on Storage Troubleshooting Tips Using the Hardware TroubleshooterPower Problems TipsEnsure that the display is connected and powered on Memory Problems Lockups and Software ProblemsProgram stops responding Dell Technical Update Service Dell Support Utility Dell DiagnosticsTroubleshooting Tips Reinstalling Software Reinstalling Drivers and UtilitiesDrivers Identifying DriversReinstalling Software You can restore your operating system in the following ways Restoring Your Operating SystemUsing Microsoft Windows System Restore Using Dell Factory Image RestoreUsing the Operating System Media Reinstalling Software Finding Information Dell Technology Guide About your operating system Getting Help Obtaining AssistanceTechnical Support and Customer Service DellConnect Online ServicesAutoTech Service Problems With Your OrderAutomated Order-Status Service Getting Help Before You Call Page Contacting Dell Getting Help Index Reinstalling, 49 System Restore Power, 29, 35 processor, 25 Windows XP Files and Settings Transfer Wizard