Dell 8200 Start-Up Error Messages, Video and Monitor Problems, If the screen is blank

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interference: power extension cables, keyboard and mouse extension cables, too many devices on a power strip, or multiple power strips connected to the same electrical outlet.

Check the Power Properties — See the Tell Me How help file or search for the keyword standby in Help and Support (Help in Windows Me and Windows 2000). To access help files, see "Accessing Help Files."

Start-Up Error Messages

Operating system not found — Call Dell for technical assistance. See "Contacting Dell" in the Dell Solutions Guide for the correct number to call.

Insert bootable media — The operating system is trying to boot to a nonbootable floppy disk or CD. Insert a bootable floppy disk or CD.

Non-system disk error — A floppy disk is in the floppy drive. Remove the floppy disk and restart the computer.

Video and Monitor Problems

If the screen is blank

HINT: See the documentation that came with your monitor for fault indications and troubleshooting procedures specific to your monitor.

Check the video cable connection — Check for bent pins (most video cable connectors have missing pins, but not bent pins). Ensure that the video cable is connected as shown on the START HERE sheet for your computer.

Press the monitor power button — Be sure that you firmly pressed the monitor power button.

Check the power light — When the power light is lit or blinking, the monitor has power. If the power light is blinking, press a key on the keyboard or move the mouse.

Test the electrical outlet — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

Swap the computer and monitor power cables — Swap the computer and monitor power cables to determine if the power cable is defective.

Test the video extension cable (if used) — If you are using a video extension cable and removing the cable solves the problem, the cable is defective.

Test the monitor — If another monitor is available, connect it to the computer.

Check the back panel lights — If all four lights below the serial connector are not green, call Dell for technical assistance. See "Contacting Dell" in the Dell Solutions Guide for the correct number to call.

Check the Power Properties — See the Tell Me How help file or search for the keyword standby in Help and Support (Help in Windows Me and Windows 2000). To access help files, see "Accessing Help Files."

If the screen is difficult to read

Adjust the contrast and brightness — See the documentation that came with your monitor for instructions on adjusting the contrast and brightness.

Move the subwoofer away from the monitor — If your speaker system includes a subwoofer, ensure that the subwoofer is at least 2 ft (60 cm) away from the monitor.

Move the monitor away from external power sources — Fans, fluorescent lights, halogen lamps, and other electrical devices can cause the screen image to appear "shaky." Turn off nearby devices to check for interference.

Rotate the monitor to face a different direction — Eliminate sunlight glare, which can cause poor picture quality.

Degauss (demagnetize) the monitor — See the documentation that came with your monitor.

Run the monitor self-testSee the documentation that came with your monitor.

Restore the recommended settings — Restore the original resolution and refresh rate settings. See the Tell Me How help file for instructions.

Check for additional adjustments — See the documentation that came with your monitor for any additional adjustments that your monitor may require.

Adjust the Windows display settings

Windows XP

1.Click the Start button, and then click Control Panel.

2.Click Appearance and Themes.

3.Click Display, and then click the Settings tab.

4.Try different settings for Screen resolution and Color quality.

Windows Me and Windows 2000

1.Click the Start button, point to Settings, and then click Control Panel.

2.Double-click the Display icon, and then click the Settings tab.

3.Try different settings for Colors and Screen area.

Check for interrupt request conflicts — See "Resolving Software and Hardware Incompatibilities."

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Contents Abbreviations and Acronyms Dell DimensionHints, Notices, and Cautions System Codes and Messages Diagnostic CodesDiagnostic Code Definition Corrective Action System Messages Post Beep CodesBeep Codes Possible Cause Corrective Action Message Possible Cause Corrective ActionPost Printed Documentation DocumentationOnline Documentation Downloading the Tell Me How Help File and Associated FilesAdding Parts Safety InstructionsWhen Using Your Computer Protecting Against Electrostatic Discharge When Working Inside Your ComputerReattaching the Front Door and Hinge Arms Shutting Down the ComputerReattaching the Hinge Arms Adding Cards Opening the Computer CoverOpen the computer cover Close the computer cover Removing CardsRdram Overview Adding MemoryShut down the computer Replacing an AGP Card Adding a Second Hard Drive Adding Other Drives Inch Devices Inch Devices Replacing the Microprocessor Open the computer cover Installing the Microprocessor Removing the Front I/O Panel Replacing the Power SupplyRemoving the Power Supply Replacing the System Board Replacing the Power SupplyDimension 8200 System Board Types Removing the System Board Replacing the System Board Closing the Computer CoverALERT! Cover was previously removed Power Problems Solving ProblemsAccessing Help Files Video and Monitor Problems Start-Up Error MessagesAdjust the Windows display settings If the screen is blankPrinter Problems Sound and Speaker ProblemsIf you cannot print to a parallel port printer If you cannot print to a USB printerModem Problems Scanner ProblemsVerify that the modem is communicating with Windows Control Panel, double-clickPhone and Modem OptionsKeyboard Problems Mouse ProblemsDrive Problems Check the mouse settingsUnder Error-checking, click Check Now If you have a hard drive problemIf you cannot play a DVD movie If the CD-RW drive stops writingGeneral Program Problems Network ProblemsMicrosoft Windows Error Messages Resolving Other Technical Problems Internet Connection ProblemsMail Problems Using the Windows XP Device Driver Rollback Reinstalling DriversAt the Welcome Dell System Owner screen, click Next Click PropertiesWindows Resolving Software and Hardware IncompatibilitiesWindows Me Creating a Restore Point Using System RestoreUndoing the Last System Restore Reinstalling Windows XPClick Create a restore point Restoring the Computer to an Earlier Operating StateReinstalling Windows Me Click I accept the Agreement, and then click Next Reinstalling WindowsClick Next in the Welcome to Windows Me window Press Enter again to restart your computer Technical Specifications Audio2 PowerVideo Controls and LightsBack to Contents Viewing Settings System Setup ProgramSystem Setup Program Screens OverviewOption Function PXE BIS Clearing Forgotten PasswordsTechnical Overview Internal View System Board Connectors and SocketsSocketed Microprocessor Power SupplyPin Number Signal name 18-AWG Wire DC Power ConnectorsDC Power Connectors P3, P5, P6, P8, and P9 DC Power Connector P2DC Power Connector P7 Pin Number Signal Name 22-AWG WirePlacement of Dell-Installed Cards IDE Interface Cable Connections for Dell-Installed DrivesIDE Channel Connector Location Dell Installed Drive Card Connector Card DescriptionFront View Controls and LightsWindows Label Back ViewSerial Connector Hints, Notices, and Cautions Abbreviations and Acronyms
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