Dell 745 manual Media Card Reader Problems, Program crashes repeatedly, Solid blue screen appears

Page 8

Solving Problems: Dell OptiPlex 745 User's Guide

A program crashes repeatedly

NOTE: Software usually includes installation instructions in its documentation or on a floppy disk or CD.

Check the software documentation — If necessary, uninstall and then reinstall the program.

A solid blue screen appears

Turn the computer off — If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restart your computer.

Other software problems

Check the software documentation or contact the software manufacturer for troubleshooting information —

Ensure that the program is compatible with the operating system installed on your computer.

Ensure that your computer meets the minimum hardware requirements needed to run the software. See the software documentation for information.

Ensure that the program is installed and configured properly.

Verify that the device drivers do not conflict with the program.

If necessary, uninstall and then reinstall the program.

Back up your files immediately

Use a virus-scanning program to check the hard drive, floppy disks, or CDs

Save and close any open files or programs and shut down your computer through the Start menu

Run the Dell Diagnostics — If all tests run successfully, the error condition is related to a software problem. See Dell Diagnostics.

Media Card Reader Problems

http://support.dell.com/support/edocs/systems/op745/en/UG_en/solving.htm (8 of 18) [10/19/2007 9:39:12 AM]

Image 8
Contents Troubleshooting Tips Battery ProblemsCard Problems Check the card seating and cableTest the cards Drive ProblemsTest the graphics card Optical drive problems Run the Dell Diagnostics See Dell DiagnosticsAdjust the Windows volume control Test the driveRun Check Disk Mail, Modem, and Internet ProblemsHard drive problems Check the keyboard cable Keyboard ProblemsFan Problems Lockups and Software Problems Computer does not start upComputer stops responding Program stops respondingMedia Card Reader Problems Other software problemsProgram crashes repeatedly Solid blue screen appearsNo drive letter is assigned Memory ProblemsFlexBay device is Disabled Mouse Problems If you experience other memory problemsIf you receive an insufficient memory message Check the mouse cableRestart the computer Network ProblemsCheck the mouse settings Power Problems LightsEnsure that the printer is turned on Printer ProblemsIf the power light is blinking amber Verify that the printer is recognized by Windows Restoring Default SettingsCheck the printer cable connections No sound from speakers Serial or Parallel Device ProblemsSound and Speaker Problems No sound from headphones Run the speaker diagnosticsCheck the monitor cable connection Video and Monitor ProblemsIf the screen is blank Check the diagnostic lights See Diagnostic Lights If the screen is difficult to read
Related manuals
Manual 180 pages 23.02 Kb