Dell 745 manual Power Problems, Lights

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Solving Problems: Dell OptiPlex 745 User's Guide

Check the network cable connector — Ensure that the network cable is firmly inserted into both the network connector on the back of the computer and the network jack.

Check the network lights on the front or back of the computer depending on system chassis type. — No connection speed light indicates that no network communication exists. Replace the network cable.

Restart the computer and log on to the network again

Check your network settings — Contact your network administrator or the person who set up your network to verify that your network settings are correct and that the network is functioning.

Check for software and hardware conflicts — See Resolving Software and Hardware

Incompatibilities.

Power Problems

Fill out the Diagnostics Checklist as you complete these checks.

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.

If the power light is green and the computer is not responding — See Diagnostic

Lights.

If the power light is blinking green — The computer is in standby mode. Press a key on the keyboard or move the mouse to resume normal operation.

If the power light is off — The computer is either turned off or is not receiving power.

Reseat the power cable into both the power connector on the back of the computer and the electrical outlet.

If the computer is plugged into a power strip, ensure that the power strip is plugged into an electrical outlet and that the power strip is turned on. Also bypass power protection devices, power strips, and power extension cables to verify that the computer turns on properly.

Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

Ensure that the main power cable and front panel cable are securely connected to the system board.

http://support.dell.com/support/edocs/systems/op745/en/UG_en/solving.htm (12 of 18) [10/19/2007 9:39:12 AM]

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Contents Troubleshooting Tips Battery ProblemsCard Problems Check the card seating and cableDrive Problems Test the graphics cardTest the cards Optical drive problems Run the Dell Diagnostics See Dell DiagnosticsAdjust the Windows volume control Test the driveMail, Modem, and Internet Problems Hard drive problemsRun Check Disk Keyboard Problems Fan ProblemsCheck the keyboard cable Lockups and Software Problems Computer does not start upComputer stops responding Program stops respondingMedia Card Reader Problems Other software problemsProgram crashes repeatedly Solid blue screen appearsMemory Problems FlexBay device is DisabledNo drive letter is assigned Mouse Problems If you experience other memory problemsIf you receive an insufficient memory message Check the mouse cableNetwork Problems Check the mouse settingsRestart the computer Power Problems LightsPrinter Problems If the power light is blinking amberEnsure that the printer is turned on Restoring Default Settings Check the printer cable connectionsVerify that the printer is recognized by Windows Serial or Parallel Device Problems Sound and Speaker ProblemsNo sound from speakers No sound from headphones Run the speaker diagnosticsVideo and Monitor Problems If the screen is blankCheck the monitor cable connection Check the diagnostic lights See Diagnostic Lights If the screen is difficult to read
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