General use Problem Cause/solution | Panasonic KX-TG5961AL manual

	Useful Information


Troubleshooting
General use

Problem	Cause/solution
The unit does not work.	LMake sure the battery is installed correctly and fully
	charged (page 15).
	LCheck the connections (page 14).
	LUnplug the base unit’s AC adaptor to reset the unit.
	Reconnect the adaptor and try again.
	LThe handset has not been registered to the base unit.
	Register the handset (page 58).

I cannot hear a dial tone.	LConfirm the telephone line cord is properly connected
	(page 14).
	LDisconnect the unit from the telephone line and connect
	a known working telephone. If the working telephone
	operates properly, contact our service personnel to
	have the unit repaired. If the working telephone does
	not operate properly, contact your service provider/
	telephone company.

Programmable settings

Problem	Cause/solution
While programming, the	LA call is being received. Answer the call and start again
handset starts to ring.	after hanging up.

Battery recharge

Problem	Cause/solution
I fully charged the battery,	LClean the charge contacts and charge again (page 15).
but 3continues to	LThe battery may need to be replaced with a new one
flash, or 4is	(page 15).
displayed.

The handset display is	LConfirm that the battery is properly installed.
blank.	LFully charge the battery (page 15).

65

Image 65

Panasonic KX-TG5961AL General use Problem Cause/solution, Programmable settings Problem Cause/solution

Contents

Model No. KX-TG5961AL Using Caller ID service Caller list Making calls Answering calls Useful featuresUsing Voice Mail service Handset phonebook Thank you for purchasing a Panasonic cordless telephone Introduction Optional handset About these operating instructionsMonochrome display handset Display handset Handset Using the navigator key Using the joystick Included with KX-TG5961AL Using the soft keysMonochrome display model Colour display model Middle soft key Trademark Expanding your phone systemHandsets and other devices max Description Handset feature overview for KX-TGA590AL and KX-TGA591ALFeature Handset cover comes attached to the handset Accessory informationIncluded accessories Accessory item Order number Additional/replacement accessoriesGigarange USB utility Colour display models only HHR-P105 Save These Instructions Important safety instructions Medical InstallationLNever install telephone wiring during a lightning storm For best performance LThis equipment will be inoperable when mains power failsBase unit location/avoiding noise Environment Routine care Connecting the AC adaptor and telephone line cord Setting up the base unitIf you subscribe to an Adsl service LUse only the included Panasonic AC adaptor PQLV207AL Battery charge Setting up the handsetBattery installation/replacement Panasonic battery performance Operation Operating time Battery level Battery iconMonochrome Colour Level Base unit Controls OFF Pause Redial Hold Intercom USB port Charge contacts Colour display model KX-TGA591AL optional Handset display items DisplaysHandset menu icons Displayed Meaning Date and time need to Be set Colour display models To cancel screen saver modeHandset screen saver Colour display models only Symbols used in these operating instructions Date and time Setting the unit before useHandset Example 930 09 Making calls Using the handset Answering calls Using the base unit Useful features during a call Useful featuresAdjusting the ringer volume Setting the ringer tone Handset voice enhancer Recall buttonHandset clarity booster Call share Dial lockCall privacy To turn dial lock on To turn dial lock off Adding items to the handset phonebook Handset phonebookMonochrome display models KX-TG5961AL/KX-TGA590AL Save Then go to step Off. Press SelectImages stored Handset at the time Finding and calling a handset phonebook item Erasing an item in the handset phonebook Editing items in the handset phonebookSelect ISELECT Copying handset phonebook items Chain dialCopying an item Send Adding phone numbers to the speed dialler Base unit speed diallerCalling someone with the speed dialler To erase a stored phone number Call waiting and Caller ID compatible Using Caller ID service Light-up ID Talking Caller IDRinger ID Caller list LOnly 1 person can access the caller list at a timePicture ID Colour display models only Viewing the caller list and calling back Editing a caller’s phone number before calling back Storing your area codeStoring caller information into the handset phonebook Erasing selected caller information Programming by scrolling through the display menus Programmable settingsSave iOFF Monochrome display models KX-TG5961AL/KX-TGA590AL Main menu Sub-menu Programming Colour display models KX-TGA591AL Programming Feature Setting code System Code Setting*1 Programming using the direct commands 1 235 Ringer indicator colour161 Handset 160 Level 1-6 Handset Off 670 182Display colour Select the desired item. iSAVE Handset ringer tone for outside callsTones and melodies OFF Changing the name of a melody Handset Assigning a customised ring to the handset HandsetMenu middle soft key i #166 Erasing a melody Handset Changing handset name Memory usage File type Quantity Used Handset wallpaper Colour display models onlyMemory status Colour display models only Erasing melodies and images Handset Viewing the handset memory status Handset Storing the Voice Mail VM access number Using Voice Mail serviceTo erase the Voice Mail access number Listening to Voice Mail messages Message alert Making an intercom call IntercomAnswering an intercom call Base unit Press SP-PHONE or Intercom to answer Answering an intercom call using auto intercom Handset Menu middle soft key i #273 Select the desired settingAuto intercom/Room monitor Turning auto intercom on/off Press C to answer Transferring callsAnswering transferred calls Conference calls Deregistering other devices Registering a handsetDeregistering a handset Wall mounting Wall mount template for the base unit To remove the wall-mounting adaptor Headset optional Additional accessoriesBelt clip optional LHeadset shown is KX-TCA86AL. LHandset shown is KX-TGA590AL Display message Cause/solution Error messages Move closer to the base unit, and try again LThe handset’s registration may have been cancelledLConfirm that the base unit’s AC adaptor is plugged LRaise the base unit antennas Battery recharge Problem Cause/solution General use Problem Cause/solutionProgrammable settings Problem Cause/solution Making/answering calls, intercom Problem Cause/solution Caller ID Problem Cause/solution Problem Cause/solution As shown in Fig Instructions to customerConnect to the Plug Service difficulties Specifications Index Index Page Page Page Manufacturer Sales Department Panasonic Australia Pty. Limited62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan Copyright