Panasonic KX-TG5961AL Troubleshooting

Useful Information

65

Troubleshooting

General use

Programmable settings

Battery recharge

Problem Cause/solution

The unit does not work. LMake sure the battery is installed correctly and fully

charged (page 15).

LCheck the connections (page 14).

LUnplug the base unit’s AC adaptor to reset the unit.

Reconnect the adaptor and try again.

LThe handset has not been registered to the base unit.

Register the handset (page 58).

I cannot hear a dial tone. LConfirm the telephone line cord is properly connected

(page 14).

LDisconnect the unit from the telephone line and connect

a known working telephone. If the working telephone

operates properly, contact our service personnel to

have the unit repaired. If the working telephone does

not operate properly, contact your service provider/

telephone company.

Problem Cause/solution

While programming, the

handset starts to ring.

LA call is being received. Answer the call and start again

after hanging up.

Problem Cause/solution

I fully charged the battery,

but 3 continues to

flash, or 4 is

displayed.

LClean the charge contacts and charge again (page 15).

LThe battery may need to be replaced with a new one

(page 15).

The handset display is

blank.

LConfirm that the battery is properly installed.

LFully charge the battery (page 15).

TG5961AL.book Page 65 Friday, June 9, 2006 5:44 PM

Contents

Main Operating Instructions Page Introduction About these operating instructions Notable differences among KX-TG5961AL, KX-TGA590AL, and KX- TGA591AL 1 2 Middle soft key {V} {^} {<}{>} Expanding your phone system Handset feature overview for KX-TGA590AL and KX-TGA591AL Accessory information Included accessories Additional/replacement accessories GIGARANGE USB utility (Colour display models only) Important safety instructions SAVE THESE INSTRUCTIONS CAUTION: WARNING: For best performance Page Setting up the base unit Connecting the AC adaptor and telephone line cord Setting up the handset Battery installation/replacement A 1 2 Page Controls Base unit OJ DEFGHI KLMN AACB Monochrome display model: KX-TGA590AL (included with KX-TG5961AL) Colour display model: KX-TGA591AL (optional) Displays Handset display items Handset menu icons Handset screen saver (Colour display models only) ( Symbols used in these operating instructions 1 2 1 2 3 Setting the unit before use 1 2 3 4 Making calls Using the handset 1 2 3 1 Answering calls Using the handset 1 Using the base unit 1 2 3 Useful features Useful features during a call 1 Page 2 Dial lock 1 2 3 1 2 3 4 5 Page Handset phonebook Adding items to the handset 5 2 3 4 2 3 4 5 6 7 8 9 10 2 3 2 3 4 Editing items in the handset 2 3 Erasing an item in the handset 1 2 Copying handset phonebook items 2 3 4 5 Base unit speed dialler Adding phone numbers to the speed dialler 1 2 3 4 1 2 Using Caller ID service Call waiting and Caller ID compatible Talking Caller ID Ringer ID Light-up ID Picture ID (Colour display models only) Caller list Viewing the caller list and calling back 1 2 3 Page Programmable settings Programming by scrolling through the display menus 1 2 3 Page ( Page Programming using the direct commands 1 2 3 Page Page Customising handset ringer tone and display Handset ringer tone (for outside calls) 1 2 3 Page Page Handset wallpaper (Colour display models only) 1 2 3 4 5 Memory status (Colour display models only) 1 2 1 2 3 4 5 Voice Mail Service Using Voice Mail service PPPP 8888 Pauses Password Storing the Voice Mail (VM) access number 2 3 Message alert 1 2 Intercom Making an intercom call 1 3 1 2 1 2 3 1 2 1 2 3 1 2 Transferring calls 1 4 1 2 Conference calls 1 4 1 2 Registering a handset 1 2 3 Deregistering a handset Wall mounting 3 4 Page Additional accessories Error messages Page Troubleshooting Page Page Instructions to customer ( ) WARNING: Specifications Index Index Index Page Page Page N52 PQQX15217YA