Troubleshooting Guide

Editing Issues

 

HDD and Discs

 

 

 

 

 

 

 

 

 

 

 

Page

Cannot edit.

 

• You may not be able to edit on the HDD if there is no available space.

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Delete any unwanted titles to create empty space.

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Cannot format.

 

• The disc is dirty. Wipe with a damp cloth and then wipe dry.

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• Disc may be defective or of poor quality.

 

 

 

• You tried formatting a disc that is not compatible with the unit.

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Cannot create chapters.

 

• The unit writes the chapter division information to the disc when you turn it off

Cannot mark the start point or the

 

or remove the disc.

 

 

The information is not written if there is an interruption in the power.

 

end point during “Partial Delete”

 

 

• These operations are not possible with still pictures.

operation.

 

 

• You cannot set points if they are too close to each other. You cannot set an

 

 

 

 

 

 

 

end point before a start point.

 

Cannot delete chapters.

 

 

 

 

 

When the chapter is too short to delete, use “Combine Chapters” to

54

 

 

HDD

RAM

 

 

 

 

make the chapter longer.

 

The available recording time

 

• Available space on DVD-R, DVD-R DL, +R, or +R DL does not increase even

doesn’t increase even after

 

after deleting previous titles.

 

deleting titles on the disc.

 

• Available space on DVD-RW (DVD-Video format) or +RW increases when you

 

 

 

delete the last title.

 

Cannot create a playlist.

 

• Creation or editing of playlists cannot be done on this unit.

Editing Issues

Still Pictures

 

 

 

 

 

 

Page

The contents of the card cannot

• Remove the card from the slot and then insert again. If this does not solve the

be read.

 

problem, turn off and turn on the unit again.

 

 

 

• The card format is not compatible with the unit. (The contents on the card may

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be damaged.)

 

 

 

This unit is compatible with SD Memory Cards that meet SD Card

 

 

 

Specifications FAT12 and FAT16 formats, as well as SDHC Memory Cards in

 

 

 

FAT32 format.

 

 

 

• The card contains a folder structure and/or file extensions that are not

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compatible with this unit.

 

 

 

• You can use SD Memory Cards with capacities from 8 MB to 2 GB and SDHC

 

 

Memory Cards with capacities from 4 GB to 32 GB.

 

Copying, deleting, and setting

• When there are a lot of folders and files, it may sometimes take a few hours.

protection takes a long time.

 

• When repeating copying or deleting, it may sometimes take a long time.

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Format the disc or card.

 

Still pictures (JPEG) do not

 

• The images that were edited on the PC, such as Progressive JPEG, etc., may

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playback normally.

 

not play back.

 

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RQT9431

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Philips DMR-XS350EB Editing Issues, HDD and Discs, Still Pictures, 128, Playback normally Not play back