Dell 745 manual Troubleshooting Tips, Battery Problems

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Solving Problems: Dell OptiPlex 745 User's Guide

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Solving Problems

Dell™ OptiPlex™ 745 User's Guide

Troubleshooting Tips

Memory Problems

Battery Problems

Mouse Problems

Card Problems

Network Problems

Drive Problems

Power Problems

E-Mail, Modem, and Internet Problems

Printer Problems

Keyboard Problems

Restoring Default Settings

Fan Problems

Serial or Parallel Device Problems

Lockups and Software Problems

Sound and Speaker Problems

Media Card Reader Problems

Video and Monitor Problems

Troubleshooting Tips

Follow these tips when you troubleshoot your computer:

If you added or removed a part before the problem started, review the installation procedures and ensure that the part is correctly installed.

If a peripheral device does not work, ensure that the device is properly connected.

If an error message appears on the screen, write down the exact message. This message may help technical support personnel diagnose and fix the problem(s).

If an error message occurs in a program, see the program's documentation.

Battery Problems

Fill out the Diagnostics Checklist as you complete these checks.

http://support.dell.com/support/edocs/systems/op745/en/UG_en/solving.htm (1 of 18) [10/19/2007 9:39:12 AM]

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Contents Battery Problems Troubleshooting TipsCheck the card seating and cable Card ProblemsTest the graphics card Drive ProblemsTest the cards Run the Dell Diagnostics See Dell Diagnostics Optical drive problemsAdjust the Windows volume control Test the driveHard drive problems Mail, Modem, and Internet ProblemsRun Check Disk Fan Problems Keyboard ProblemsCheck the keyboard cable Computer does not start up Lockups and Software ProblemsComputer stops responding Program stops respondingOther software problems Media Card Reader ProblemsProgram crashes repeatedly Solid blue screen appearsFlexBay device is Disabled Memory ProblemsNo drive letter is assigned If you experience other memory problems Mouse ProblemsIf you receive an insufficient memory message Check the mouse cableCheck the mouse settings Network ProblemsRestart the computer Lights Power ProblemsIf the power light is blinking amber Printer ProblemsEnsure that the printer is turned on Check the printer cable connections Restoring Default SettingsVerify that the printer is recognized by Windows Sound and Speaker Problems Serial or Parallel Device ProblemsNo sound from speakers Run the speaker diagnostics No sound from headphonesIf the screen is blank Video and Monitor ProblemsCheck the monitor cable connection If the screen is difficult to read Check the diagnostic lights See Diagnostic Lights
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