5Click Next.
The Restoration Complete screen appears after System Restore finishes collecting data, and then the computer automatically restarts.
6After the computer restarts, click OK.
To change the restore point, you can either repeat the steps using a different restore point, or you can undo the restoration.
Using the Last Known Good Configuration in Windows 2000
1Restart your computer and press <F8> when the message Please select the operating system to start appears.
2Highlight Last Known Good Setting, press <Enter>, press <l>, and then select your operating system when prompted.
Other Options to Help Resolve Additional Device or Software Conflicts
NOTICE: The following processes erase all of the information on your hard drive.
•If the previous procedures did not work, run a
•Reinstall your operating system using the operating system installation guide and operating system CD.
When to Use the Dell Diagnostics
If you experience a problem with your computer, perform the checks in "Solving Problems" in your User’s Guide and run the Dell Diagnostics before you contact Dell for technical assistance. Running the Dell Diagnostics may help you resolve the problem without contacting Dell. If you do contact Dell, the test results can provide important information for Dell's service and support personnel.
The Dell Diagnostics allows you to:
•Perform tests on one or all devices.
•Select tests based on a symptom of the problem you are having.
•Choose how many times a test is run.
•Suspend testing if an error is detected.
•Access help information that describes the tests and devices.
Setup and Quick Reference Guide
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