Dell A90 specifications Troubleshooting Tips, Using the Hardware Troubleshooter

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Troubleshooting Tips

CAUTION: Always unplug your computer from the electrical outlet before opening the cover.

Using the Hardware

Troubleshooter

To start the Hardware Troubleshooter:

1Click Start→Help and Support.

2Type hardware troubleshooter in the search field and press <Enter> to start the search.

3In the Fix a Problem section, click Hardware Troubleshooter.

4In the Hardware Troubleshooter list, select the option that best describes the problem and click Next to follow the remaining troubleshooting steps.

Troubleshooting Tips

Tips

•If a device does not work, ensure that the device is properly connected.

•If you added or removed a part before the problem started, review the installation procedures and ensure that the part is correctly installed.

•If an error message appears on the screen, write down the exact message. This message may help support personnel to diagnose and fix the problem(s).

•If an error message occurs in a program, see the program documentation.

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Contents Vostro A90 Setup Quick Reference Guide Macrovision Product Notice Contents Finding Information Reinstalling SoftwareProblems With Your Order Product Information Restoring Your Operating SystemFront View About Your ComputerOn battery Right View Connects video devices, such as a monitor Left View USB C O N N E C T O R S Battery Removal About Your Computer Quick Setup Quick SetupQuick Setup Internet service Cable or DSL modem Wireless router Setting Up Your Internet Connection Connecting to the InternetClick Next Microsoft Windows XP Operating SystemTransferring Information to a New Computer Quick Setup Quick Setup Click Finished and restart the new computer Quick Setup Specifications SpecificationsUSB 129.55 mm 5.1 Display Controls Brightness can be Controlled through See Dell Technology AC Adapter Dimensions Computer Environment Temperature range Specifications Using the Hardware Troubleshooter Troubleshooting TipsTips If T H E P O W E R L I G H T I S B L I N K I N G Power ProblemsLockups and Software Problems Memory ProblemsSolid blue screen appears Computer does not start upProgram stops responding Program crashes repeatedlyDell Technical Update Service Dell Support Utility Other software problemsTroubleshooting Tips Insert the Drivers and Utilities media Troubleshooting Tips Drivers Reinstalling SoftwareIdentifying Drivers Using the Drivers and Utilities Media Restoring Your Operating System Manually Reinstalling DriversStarting System Restore Using Microsoft Windows System RestoreUsing the Operating System Media Before you Begin Undoing the Last System RestoreIf the Install Windows message appears, click Exit Reinstalling WindowsFinding Information Your computer or advanced technical-reference Dell Technology Guide is available at Finding Information Obtaining Assistance Getting HelpOnline Services Technical Support and Customer ServiceAutomated Order-Status Service AutoTech ServiceProduct Information Before You Call Problems With Your OrderGetting Help Contacting Dell Index IndexLicense label Media Drivers and Utilities Service Tag Setup Track stick/touch pad buttons description View Index