Dell A90 Other software problems, Dell Technical Update Service Dell Support Utility

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Other software problems

CH E C K T H E S O F T W A R E D O C U M E N T A T I O N O R C O N T A C T T H E S O F T W A R E

M A N U F A C T U R E R F O R T R O U B L E S H O O T I N G I N F O R M A T I O N

Ensure that the program is compatible with the operating system installed on your computer.

Ensure that your computer meets the minimum hardware requirements needed to run the software. See the software documentation for information.

Ensure that the program is installed and configured properly.

Verify that the device drivers do not conflict with the program.

If necessary, uninstall and then reinstall the program.

Troubleshooting Tips

Dell Technical Update Service

The Dell Technical Update service provides proactive e-mail notification of software and hardware updates for your computer. To enroll for the Dell Technical Update service, go to support.dell.com/technicalupdate.

Dell Support Utility

The Dell Support Utility provides self-support information, software updates, and health scans of your computing environment. Access the Dell

Support Utility from the icon on the taskbar, or from the Start menu.

If the Dell Support icon does not appear in your taskbar:

1Click StartAll ProgramsDell SupportDell Support Settings.

2Ensure that the Show icon on the taskbar option is checked.

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Contents Vostro A90 Setup Quick Reference Guide Macrovision Product Notice Contents Finding Information Reinstalling SoftwareProblems With Your Order Product Information Restoring Your Operating SystemFront View About Your ComputerOn battery Right View Connects video devices, such as a monitor Left View USB C O N N E C T O R S Battery Removal About Your Computer Quick Setup Quick SetupQuick Setup Internet service Cable or DSL modem Wireless router Setting Up Your Internet Connection Connecting to the InternetClick Next Microsoft Windows XP Operating SystemTransferring Information to a New Computer Quick Setup Quick Setup Click Finished and restart the new computer Quick Setup Specifications SpecificationsUSB 129.55 mm 5.1 Display Controls Brightness can be Controlled through See Dell Technology AC Adapter Dimensions Computer Environment Temperature range Specifications Tips Troubleshooting TipsUsing the Hardware Troubleshooter If T H E P O W E R L I G H T I S B L I N K I N G Power ProblemsLockups and Software Problems Memory ProblemsSolid blue screen appears Computer does not start upProgram stops responding Program crashes repeatedlyDell Technical Update Service Dell Support Utility Other software problemsTroubleshooting Tips Insert the Drivers and Utilities media Troubleshooting Tips Identifying Drivers Reinstalling SoftwareDrivers Using the Drivers and Utilities Media Restoring Your Operating System Manually Reinstalling DriversStarting System Restore Using Microsoft Windows System RestoreUsing the Operating System Media Before you Begin Undoing the Last System RestoreIf the Install Windows message appears, click Exit Reinstalling WindowsFinding Information Your computer or advanced technical-reference Dell Technology Guide is available at Finding Information Obtaining Assistance Getting HelpOnline Services Technical Support and Customer ServiceAutomated Order-Status Service AutoTech ServiceProduct Information Before You Call Problems With Your OrderGetting Help Contacting Dell Index IndexLicense label Media Drivers and Utilities Service Tag Setup Track stick/touch pad buttons description View Index