Dell A90 Reinstalling Software, Restoring Your Operating System, Finding Information

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Contents

Lockups and Software Problems. . 33

Dell Technical Update Service . . . 35

Dell Support Utility . . . . . . . . . 35

Dell Diagnostics . . . . . . . . . . 36

Reinstalling Software . . . . . . . 39

Drivers . . . . . . . . . . . . . . . . . . 39

Identifying Drivers . . . . . . . . . 39

Reinstalling Drivers and

Utilities . . . . . . . . . . . . . . . 39

Restoring Your Operating System . . 41

Using Microsoft® Windows®

System Restore . . . . . . . . . . . 42

Using the Operating System

Media . . . . . . . . . . . . . . . . 43

Finding Information	45
Getting Help	49
Obtaining Assistance	49
Technical Support and
Customer Service	50
Online Services	50
AutoTech Service	51
Automated Order-Status
Service	51
Problems With Your Order	52
Product Information	52
Before You Call	52
Contacting Dell	54
Index	55

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Contents Vostro A90 Setup Quick Reference Guide Macrovision Product Notice Contents Reinstalling Software Problems With Your Order Product InformationRestoring Your Operating System Finding InformationAbout Your Computer Front ViewOn battery Right View Connects video devices, such as a monitor Left View USB C O N N E C T O R S Battery Removal About Your Computer Quick Setup Quick SetupQuick Setup Internet service Cable or DSL modem Wireless router Connecting to the Internet Setting Up Your Internet ConnectionMicrosoft Windows XP Operating System Click NextTransferring Information to a New Computer Quick Setup Quick Setup Click Finished and restart the new computer Quick Setup Specifications SpecificationsUSB 129.55 mm 5.1 Display Controls Brightness can be Controlled through See Dell Technology AC Adapter Dimensions Computer Environment Temperature range Specifications Using the Hardware Troubleshooter Troubleshooting TipsTips Power Problems If T H E P O W E R L I G H T I S B L I N K I N GMemory Problems Lockups and Software ProblemsComputer does not start up Program stops respondingProgram crashes repeatedly Solid blue screen appearsOther software problems Dell Technical Update Service Dell Support UtilityTroubleshooting Tips Insert the Drivers and Utilities media Troubleshooting Tips Drivers Reinstalling SoftwareIdentifying Drivers Using the Drivers and Utilities Media Manually Reinstalling Drivers Restoring Your Operating SystemUsing Microsoft Windows System Restore Starting System RestoreUndoing the Last System Restore Using the Operating System Media Before you BeginReinstalling Windows If the Install Windows message appears, click ExitFinding Information Your computer or advanced technical-reference Dell Technology Guide is available at Finding Information Getting Help Obtaining AssistanceTechnical Support and Customer Service Online ServicesAutoTech Service Automated Order-Status ServiceProblems With Your Order Product Information Before You CallGetting Help Contacting Dell Index IndexLicense label Media Drivers and Utilities Service Tag Setup Track stick/touch pad buttons description View Index