NETGEAR WNR834Bv2 manual Troubleshooting Login Problems

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b.Clear the router’s configuration to factory defaults. This will set the router’s IP address to 192.168.1.1. This procedure is explained in “Restoring the Default User Name and Password” on page 36.

If the error persists, you might have a hardware problem and should contact technical support.

Internet Light Stays Amber. When the router is turned on, the Internet light turns amber for about 20 seconds and then turns green. If the light does not turn green, the router has a problem.

If the Internet light is still amber 1 minute after turning on power to the router:

a.The Internet is not accessible. Confirm that you have the correct internet setting.

b.Clear the router’s configuration to factory defaults. This will set the router’s IP address to 192.168.1.1. This procedure is explained in “Restoring the Default User Name and Password” on page 36.

c.Turn the power off and back on to see if the router recovers.

Internet or LAN Port Lights Not On. If either the LAN or Internet lights do not light when the Ethernet connection is made, check the following:

a.Make sure that the Ethernet cable connections are secure at the router and at the computer.

b.Make sure that power is turned on to the connected computer.

c.Be sure you are using Ethernet cables like the cable that was supplied with the wireless router.

See “Connecting Your Wireless Router” on page 15 for instructions.

Troubleshooting Login Problems

If you are unable to log in to the wireless router, check the following:

If you are using an Ethernet-connected computer, check the Ethernet connection between the computer and the router as described in “Checking Basic Router Functions” on page 28.

Make sure you are using the correct login information. The factory default login name is admin and the password is password. Make sure that the Caps Lock is off when entering this information.

Troubleshooting

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Contents Wireless Router Setup Manual Trademarks Contents Related Documents Registration and Certifications Unpacking Your New Router Getting to Know Your Wireless RouterGetting to Know Your Wireless Router Front Panel Hardware FeaturesRouter Label Positioning Your Wireless RouterInstalling Your Wireless Router Updating Your Router Firmware Getting to Know Your Wireless Router Getting to Know Your Wireless Router Using the Smart Wizard Installing Your Router Using the Smart WizardLogin window similar to the one shown below will display Firmware Upgrade Assistant screen will display To upgrade your router Installing Your Router Using the Smart Wizard Installing Your Router Using the Smart Wizard Connecting Your Wireless Router To connect the wireless router, the computer, and the modem Page Verifying Your Connection Setting Up Your Router for Internet Access Read Troubleshooting on Checking for New Firmware To upgrade your router Configuring Your Wireless Settings and Security Options To set up wireless connectivity and enable wireless security Setting Up Your Wireless Computers Page Basic Setup Checklist TroubleshootingChecking Basic Router Functions Troubleshooting Login Problems Obtaining an Internet IP Address Checking the Internet Service ConnectionTroubleshooting PPPoE Troubleshooting Internet Browsing Using the Ping Utility to TroubleshootTesting the Path from a Computer to the Internet Troubleshooting Default Configuration Settings Default ConfigurationFirewall Restoring the Default User Name and PasswordDefault Configuration Default Configuration Related Documents Related Documents Registration and Certifications