Router Setup Manual
Troubleshooting the Internet Service Connection
If your router is unable to access the Internet, check that the Internet connection is working, and then check that the router can get an Internet address.
Internet Connection
First verify that your cable or ADSL modem has a successful connection. The cable or ADSL modem status lights indicate if the modem connection is successful or not. Check your modem documentation or call your Internet service provider for help with verifying that the modem has a successful connection.
Router Internet Light is Green or Blinking Green
If your Internet light is green or blinking green, then you have a good Internet connection, and your wiring is correct.
Router Internet Light Blinking Amber
If your Internet light is blinking amber, then your router is attempting to make an Internet connection with the service provider. The LED should turn green within several minutes. If it does not, check the Internet connection on the modem as described above.
Router Internet Light Off
If the Internet light is off, verify that the Ethernet cable is securely connected between the cable or ADSL modem, and that both the modem and router are turned on.
Obtaining an Internet IP Address
If your router is unable to access the internet, and your Internet light is amber or blinking amber, check the router to see if it is able to get an Internet IP address from your service provider. Unless you have a static IP address, your router automatically requests an IP address from your service provider.
To check the Internet IP address from the browser interface:
1.Log in to the router.
Troubleshooting |
v1.0, April 2007