NETGEAR WGT624v4 manual Testing the Path from a PC to the Internet, Ping -n 10 IP address

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Router Setup Manual

Testing the Path from a PC to the Internet

After verifying that the path between your computer and the router works correctly, test the path from your PC to the Internet. From the Windows run menu, type:

PING -n 10 <IP address>

where <IP address> is the IP address of a remote device such as your ISP’s DNS server.

If the path is functioning correctly, replies as in the previous section are displayed. If you do not receive replies:

—Check that your PC has the IP address of your router listed as the default gateway. If the IP configuration of your PC is assigned by DHCP, this information will not be visible in your PC’s Network Control Panel. Verify that the IP address of the router is listed as the TCP/IP default gateway.

—Check to see that the network address of your PC (the portion of the IP address specified by the netmask) is different from the network address of the remote device.

—If your ISP assigned a host name to your PC, enter that host name as the Account Name in the Basic Settings menu.

2-8	Troubleshooting

v1.0, April 2007

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Contents Router Setup Manual Trademarks Contents Troubleshooting the Internet Service Connection What’s in the Box? Chapter Connecting the Router to the InternetRouter Bottom Label Front of the Router Status LightsWhat You Need Before You Begin Back of the RouterTwo Setup Methods 1 Smart Wizard Setup 2 Manual Setup Smart Wizard SetupManual Setup Connecting Your RouterRouter Setup Manual Router Setup Manual Setting Up Your Router for Internet Access Set Up and Test Basic Wireless Connectivity Implement Appropriate Wireless Security Product Registration, Support, and DocumentationQuick Tips Chapter TroubleshootingMake sure the network settings of the computer are correct Be sure to always start your network in this sequencePower Light Not On To Verify Basic FunctioningTest Light Never Turns On or Stays On Troubleshooting Logging In to the RouterLAN or Internet Port Lights Not On Internet Connection Troubleshooting the Internet Service ConnectionObtaining an Internet IP Address Troubleshooting PPPoE Restoring the Default Configuration and Password Troubleshooting Internet BrowsingAdvanced Troubleshooting Using the Ping Utility Testing the Path from a PC to Your RouterTesting the Path from a PC to the Internet Ping -n 10 IP addressAppendix a Technical Specifications DNS, and UPnPRouter Setup Manual Appendix B Related Documents Router Setup Manual