NETGEAR WGT624 manual LEDs Never Turn Off, Local or Internet Port LEDs Not On

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Reference Manual for the 108 Mbps Wireless Firewall Router WGT624

Check that you are using the 12 V DC 800mA power adapter supplied by NETGEAR for this product.

If the error persists, you have a hardware problem and should contact technical support.

LEDs Never Turn Off

When the router is turned on, the LEDs turns on for about 10 seconds and then turn off. If all the LEDs stay on, there is a fault within the router.

If all LEDs are still on one minute after power up:

Cycle the power to see if the router recovers.

Clear the router’s configuration to factory defaults. This will set the router’s IP address to 192.168.0.1. This procedure is explained in “Restoring the Default Configuration and Password” on page 8-7.

If the error persists, you might have a hardware problem and should contact technical support.

Local or Internet Port LEDs Not On

If either the LAN LEDs or WAN LED do not light when the Ethernet connection is made, check the following:

Make sure that the Ethernet cable connections are secure at the router and at the hub or workstation.

Make sure that power is turned on to the connected hub or workstation.

Be sure you are using the correct cable:

When connecting the router’s WAN port to a cable or DSL modem, use the cable that was supplied with the cable or DSL modem. This cable could be a standard straight-through Ethernet cable or an Ethernet crossover cable.

7-2

Troubleshooting

M-10153-01

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Contents 10153-01 Trademarks Europe EU Declaration of Conformity 10153-01 World Wide Web 10153-01 Contents Chapter Wireless Configuration Chapter Troubleshooting Appendix C Preparing Your Network Glossary Xii Contents Chapter About This Manual Audience, Scope, Conventions, and FormatsHow to Use This Manual Html version of this manualHow to Print this Manual About This Manual Key Features of the Router Chapter Introduction802.11g Wireless Networking Powerful, True Firewall with Content FilteringSecurity Autosensing Ethernet Connections with Auto UplinkExtensive Protocol Support Easy Installation and Management Package Contents Router’s Front Panel LED DescriptionsRouter’s Rear Panel WGT624 Rear PanelIntroduction Chapter Connecting the Router to the Internet Computer Network Configuration RequirementsWhat You Will Need Before You Begin Cabling and Computer Hardware RequirementsInternet Configuration Requirements Where Do I Get the Internet Configuration Parameters?Record Your Internet Connection Information Connecting the WGT624 Connecting the RouterConnect the wireless router to your network Router Log in to the wireless router Log in to the routerLogin window Connect to the InternetConnecting the Router to the Internet Setup Smart Wizard menu for PPPoE accounts PPPoE Smart Wizard-Detected OptionSetup Smart Wizard menu for Telstra Bigpond Cable accounts Telstra Bigpond Cable Smart Wizard-Detected OptionDynamic IP Smart Wizard-Detected Option Fixed IP Account Smart Wizard-Detected Option10 Setup Smart Wizard menu for Fixed IP address accounts How to Manually Configure Your Internet Connection ISP Does Not Require Login ISP Does Require LoginConnecting the Router to the Internet 12 Basic Settings ISP list Connecting the Router to the Internet Chapter Wireless Configuration Observe Performance, Placement, and Range GuidelinesImplement Appropriate Wireless Security WGT624Understanding Wireless Settings Wireless Settings menuWireless Configuration Understanding WEP Authentication and Encryption Authentication Scheme SelectionDefault Factory Settings Encryption Strength ChoicesBefore You Change the Ssid and WEP Settings How to Set Up and Test Basic Wireless Connectivity How to Restrict Wireless Access by MAC Address Wireless Card Access List Setup How to Configure WEP Wireless Settings encryption menuWireless Configuration Chapter Content Filtering Blocking Access to Internet SitesBlocking Access to Internet Services Block Services menuConfiguring a User Defined Service Add Services menuScheduling When Blocking Will Be Enforced Configuring Services Blocking by IP Address RangeViewing Logs of Web Access or Attempted Web Access Logs menuLog entries are described in Table Configuring E-Mail Alert and Web Access Log Notifications Email menuContent Filtering Chapter Maintenance Viewing Router Status InformationThis screen shows the following parameters This screen shows the following statistics Renew Click the Renew button to renew the Dhcp leaseShow Statistics action buttons are described in Table Viewing a List of Attached Devices Upgrading the Router SoftwareConfiguration File Management Router Upgrade menuRestoring and Backing Up the Configuration Settings Backup menuChanging the Administrator Password Erasing the ConfigurationChapter Advanced Configuration Configuring Port Forwarding to Local ServersAdding a Port Forwarding Custom Service Editing or Deleting a Port Forwarding EntryLocal Web and FTP Server Example Multiple Computers for Half Life, Kali or Quake III ExampleConfiguring WAN Setup Options Disable SPI FirewallSetting Up a Default DMZ Server Connect Automatically, as RequiredSetting the MTU Size Respond to Ping on Internet WAN PortUsing a Dynamic DNS Service Using LAN IP Setup Options LAN IP Setup MenuUsing the Router as a Dhcp server Using Address Reservation How to Configure Static Routes To add or edit a Static RouteClick the Add button to open the Add/Edit Menu, shown below Enabling Remote Management Access Using Universal Plug and Play UPnP Advanced Configuration Chapter Troubleshooting Power LED Not OnBasic Functioning LEDs Never Turn Off Local or Internet Port LEDs Not OnTroubleshooting the Web Configuration Interface Troubleshooting the ISP Connection Troubleshooting a TCP/IP Network Using a Ping Utility Testing the LAN Path to Your RouterTesting the Path from Your PC to a Remote Device Restoring the Default Configuration and Password Problems with Date and Time10153-01 Appendix a Technical Specifications TCP/IP, RIP-1, RIP-2, DhcpWireless What is a Router? Appendix B Network, Routing, Firewall, and BasicsRelated Publications Basic Router Concepts IP Addresses and the Internet Routing Information ProtocolClass E Class E addresses are for experimental use Netmask Subnet AddressingExample of Subnetting a Class B Address Netmask Notation Translation Table for One Octet Single IP Address Operation Using NAT Private IP AddressesMAC Addresses and Address Resolution Protocol Following figure illustrates a single IP address operationRelated Documents Domain Name ServerIP Configuration by Dhcp What is a Firewall?Internet Security and Firewalls Ethernet Cabling Stateful Packet InspectionCategory 5 Cable Quality Inside Twisted Pair CablesFigure B-2illustrates crossover twisted pair cable Uplink Switches, Crossover Cables, and MDI/MDIX Switching Appendix C Preparing Your Network Preparing Your Computers for TCP/IP NetworkingConfiguring Windows 95, 98, and Me for TCP/IP Networking Install or Verify Windows Networking ComponentsPreparing Your Network Enabling Dhcp to Automatically Configure TCP/IP Settings Choose Settings, and then Control PanelPrimary Network Logon is set to Windows logon Selecting Windows’ Internet Access Method Verifying TCP/IP PropertiesConfiguring Windows NT4, 2000 or XP for IP Networking Dhcp Configuration of TCP/IP in Windows XP, 2000, or NT4 Dhcp Configuration of TCP/IP in Windows XPLocate your Network Neighborhood icon Preparing Your Network Dhcp Configuration of TCP/IP in Windows Preparing Your Network Obtain an IP address automatically is selected Dhcp Configuration of TCP/IP in Windows NT4 Preparing Your Network Verifying TCP/IP Properties for Windows XP, 2000, and NT4 TCP/IP Properties dialog box now displaysConfiguring the Macintosh for TCP/IP Networking MacOS 8.6 orMacOS Verifying TCP/IP Properties for Macintosh Computers Are Login Protocols Used? What Is Your Configuration Information?Verifying the Readiness of Your Internet Account Select the Gateway tab Preparing Your Network Restarting the Network Preparing Your Network Appendix D Wireless Networking Basics Wireless Networking OverviewInfrastructure Mode Ad Hoc Mode Peer-to-Peer Workgroup Network Name Extended Service Set Identification EssidAuthentication and WEP AuthenticationOpen System Authentication Steps Shared Key Authentication Steps Key Size Wireless Channels WEP Configuration OptionsRadio frequency channels used are listed in Table Glossary List of Glossary TermsAdsl CRL Encapsulating Security Payload Internet service provider Megabits per second NAT Public Switched Telephone Network Ssid UTP Wins Glossary Index NumericsIetf B-1 RFC Index
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