Chapter 7
Troubleshooting
This chapter gives information about troubleshooting your 108 Mbps Wireless Firewall Router WGT624. After each problem description, instructions are provided to help you diagnose and solve the problem.
Note: Product updates are available on the NETGEAR, Inc. web site at http:// www.netgear.com/support/main.asp. Documentation updates are available on the NETGEAR, Inc. web site at http://www.netgear.com/docs.
Basic Functioning
After you turn on power to the router, the following sequence of events should occur:
1.When power is first applied, verify that the Power LED is on.
2.After approximately 10 seconds, verify that:
a.The Local port LEDs are lit for any local ports that are connected.
If a port’s LED is lit, a link has been established to the connected device. If a LAN port is connected to a 100 Mbps device, verify that the port’s LED is green. If the port is 10 Mbps, the LED will be amber.
b.The Wireless port LED is lit.
c.The Internet port LED is lit.
If any of these conditions does not occur, refer to the appropriate following section.
Power LED Not On
If the Power and other LEDs are off when your router is turned on:
•Make sure that the power cord is properly connected to your router and that the power supply adapter is properly connected to a functioning power outlet.
Troubleshooting |