NETGEAR WNDR4500 user manual Changes Not Saved, Wireless Connectivity, Wireless Signal Strength

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N900 Wireless Dual Band Gigabit Router WNDR4500

Changes Not Saved

If the router does not save the changes you make in the router interface, check the following:

•When entering configuration settings, always click the Apply button before moving to another screen or tab, or your changes are lost.

•Click the Refresh or Reload button in the web browser. The changes might have occurred, but the old settings might be in the web browser’s cache.

Wireless Connectivity

If you are having trouble connecting wirelessly to the router, try to isolate the problem.

•Does the wireless device or computer that you are using find your wireless network?

If not, check the Wireless LEDs on the front of the router. It should be lit. If it is not, you can press the WiFi On/Off button on the back of the router to turn the router’s wireless radio back on.

If you disabled the router’s SSID broadcast, then your wireless network is hidden and does not show up in your wireless client’s scanning list. (By default, SSID broadcast is enabled.)

•Does your wireless device support the security that you are using for your wireless network (WPA or WPA2)?

•If you want to view the wireless settings for the router, use an Ethernet cable to connect a computer to a LAN port on the router. Then log in to the router, and select Wireless see (Basic Wireless Settings on page 24).

Note: Be sure to click Apply if you make changes.

Wireless Signal Strength

If your wireless device finds your network, but the signal strength is weak, check these conditions:

•Is your router too far from your computer, or too close? Place your computer near the router, but at least 6 feet away, and see whether the signal strength improves.

•Is your wireless signal blocked by objects between the router and your computer?

Restore the Factory Settings and Password

This section explains how to restore the factory settings, changing the router’s administration password back to password. You can erase the current configuration and restore factory defaults in two ways:

•Use the Erase function of the router (see Erase on page 78).

Troubleshooting

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Contents N900 Wireless Dual Band Gigabit Router WNDR4500 Technical Support TrademarksStatement of Conditions Contents Genie Advanced Home Administration Appendix a Supplemental Information Hardware Setup Position Your Router Unpack Your RouterFront Panel Hardware FeaturesLED Router, rear view Back PanelLabel Getting Started with Netgear Genie Use Standard TCP/IP Properties for Dhcp Router Setup PreparationTypes of Logins and Access Wireless Devices and Security SettingsNetgear Genie Setup  To use Netgear Genie to set up your routerBrowse to http//routerlogin.net Upgrade Router Firmware Use Netgear Genie after InstallationRouter Dashboard Basic Home Screen Manual Method Add Wireless Devices or Computers to Your NetworkWi-Fi Protected Setup WPS Method  To use WPS to join the wireless networkGenie Basic Settings Internet Setup Internet Setup Screen FieldsDoes Your ISP Require a Login? Answer either yes or no Internet IP Address Attached Devices ReadySHARE USB Storage Parental Controls To view or change basic wireless settings Basic Wireless SettingsWireless Settings Screen Fields Wireless Network GHz b/g/n and 5.0 GHz a/nRegion Selection Change WPA Security Option and Passphrase Security Options SettingsGuest Networks  To set up a guest networkWPA Encryption Guest Network Wireless Security OptionsGenie Advanced Home Setup Wizard WPS Wizard Select Advanced WPS WizardSelect either Push Button or PIN Number Setup Menu WAN Setup Default DMZ Server  To set up a default DMZ serverChange the MTU Size Common MTU Sizes  To change the MTU size Select Advanced Setup WAN Setup To change the LAN settings LAN SetupUse the Router as a Dhcp Server LAN Setup Screen Settings To reserve an IP address Address ReservationQuality of Service QoS Setup Enable WMM QoS for Wireless Multimedia ApplicationsSet Up QoS for Internet Access  To create a QoS policy for applications and online games QoS for Applications and Online GamingClick the Add Priority Rule button QoS for a Router LAN PortClick Add Priority Rule QoS for a MAC Address To edit or delete a QoS policy Editing or Deleting an Existing QoS PolicyUSB Storage ReadySHARE Access USB Drive RequirementsFile-Sharing Scenarios  To share files with your friends and family Sharing PhotosStoring Files in a Central Location for Printing Sharing Large Files over the InternetBasic Settings Add or Edit a Network Folder  To access your USB deviceUSB Storage Advanced Settings Available Network Folders Safely Remove a USB Drive Media Server SettingsSpecify Approved USB Devices Select the Allow only approved devices check box Access the Router’s USB Drive Remotely Using FTP To connect to the router’s USB drive using a web browser Connect to the USB Drive from a Remote ComputerReadySHARE Printer ReadySHARE Printer  To set up ReadySHARE PrinterN900 Wireless Dual Band Gigabit Router WNDR4500 N900 Wireless Dual Band Gigabit Router WNDR4500 N900 Wireless Dual Band Gigabit Router WNDR4500 N900 Wireless Dual Band Gigabit Router WNDR4500 USB Control Center Utility USB Printer Control Center ConfigurationScan with a Multi-Function Printer USB Speaker To control a USB speaker Desktop Netgear Genie Security Keyword Blocking of Http Traffic  To delete a keyword or domain To specify a trusted computer  To block services Block Services Port FilteringSchedule Blocking  To schedule blocking Security Event Email Notifications To set up email notifications Administration Upgrade the Router Firmware LAN Port Internet Provider WAN SetupView Router Status Router InformationSystem up time and poll interval statistics Statistics ButtonView connection status information Connection Status ButtonWireless Settings 2.4 GHz and 5 GHz Guest Network 2.4 GHz and 5 GHz View Logs of Web Access or Attempted Web AccessManage the Configuration File Do not interrupt the reboot process Back Up SettingsRestore Configuration Settings  To restore configuration settings that you backed upPassword Recovery Set PasswordAdvanced Settings Advanced Wireless Settings Wireless repeating scenario Wireless Repeating Function WDSWireless Repeating Function  To set up the base station Set Up the Base Station To configure the router as a repeater unit Set Up a Repeater UnitPort Forwarding and Triggering Remote Computer Access BasicsDestination port number Port Triggering to Open Incoming PortsPort Forwarding to Permit External Host Communications How Port Forwarding Differs from Port Triggering  To set up port forwarding Set Up Port Forwarding to Local ServersAdd a Custom Service  To edit or delete a port forwarding entry Click Edit Service or Delete ServiceEditing or Deleting a Port Forwarding Entry Application Example Making a Local Web Server PublicUniversal Plug and Play on Set Up Port TriggeringN900 Wireless Dual Band Gigabit Router WNDR4500 Dynamic DNS Forward traffic to a changing IP address Static Routes  To set up a static route Remote Management Universal Plug and Play USB Settings To turn on Universal Plug and Play  To set up an IPv6 Internet connection type IPv6Traffic Meter 103 Troubleshooting Sequence to Restart Your Network Wireless SettingsNetwork Settings Quick TipsTroubleshooting with the LEDs Power/Test LED Is Off or BlinkingPower/Test LED Stays Amber Push N Connect WPS Button Blinks Amber Wireless LEDs Are OffLEDs Never Turn Off Internet or Ethernet Port LEDs Are OffCannot Log In to the Router Cannot Access the Internet109  To troubleshoot a PPPoE connection Troubleshooting PPPoETroubleshooting Internet Browsing Select Administration Router StatusChanges Not Saved Wireless ConnectivityRestore the Factory Settings and Password Wireless Signal StrengthTroubleshoot Your Network Using the Ping Utility Test the LAN Path to Your Router To ping the router from a running Windows PC Test the Path from Your Computer to a Remote Device Supplemental Information Factory Settings115 WNDR4500 Router specifications Technical Specifications117 Netgear Dual Band Wireless Regulatory Compliance InformationEurope EU Declaration of Conformity 119 FCC Caution FCC Requirements for Operation in the United StatesGPL License Agreement Industry CanadaImportant Note Radiation Exposure Statement AvertissementInterference Reduction Table Index 124 125 126

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