NETGEAR ME101 manual Troubleshooting Tips, Symptom Cause Solution

Troubleshooting Tips

If you have problems connecting to your wireless network, check these tips.

Symptom	Cause	Solution
The WLAN light is	The bridge is not	• Check the configuration utility for
off and I can’t	configured correctly for	the router or access point, to see if
connect to the router	the network	it lists the ME101.
or access point.		• Use the configuration utility for
		the bridge to verify that the SSID,
		country, and WEP settings match
		those of the router or access point.
My gaming console	The wireless access point	• Turn off all devices. Then, power
or remote computer	or router needs to be reset	on the wireless router (or access
could not connect to	to recognize the bridges.	point) and power on the bridge.
the Internet.		Check that the bridge connects to
		the wireless router or access point.
		If it connects, power on the gaming
		console or remote computer.
My bridge-enabled	This most likely is a	• Check that the wireless-enabled
computer could not	network configuration	computer or printer is on the same
communicate with	problem.	wireless network as the computer
my wireless-enabled		using the bridge.
computer or printer.		• Make sure the SSID, WEP key (if
		WEP is enabled) and country or
		region selection are the same for all
		devices connected to the same
		wireless network.
The Configuration	This could be a network	• If the wireless LAN setting are
Utility cannot see	configuration problem or	correct, make sure all the devices
any bridge even	a hardware connection	are on the same IP network.
		• Make sure the crossover cable that
when I click Browse.	problem.
		connects your computer and the
		bridge is the right cable type.
		• Make sure the RJ-45 connectors
		are plugged into the computer and
		bridge securely.
		• Reset to factory defaults. See pg.14.
Note: For more troubleshooting information, go to the NETGEAR, Inc. web site.			17