D-Link DIV-140 manual Troubleshooting, Why won’t my configuration changes go into effect?

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Troubleshooting

TIP: If you face any issues with this product, please read the corresponding section of user manual.

Configuration

1. What is the default username and password to login to the DIV-140?

The default username and password are admin and password. The same can be used on both web (https) and CLI interfaces. If this is not working then you can reset the device configuration to factory default settings by pressing the button on the rear panel of the device.

Please note that you will loose your configuration settings.

2. Why won’t my configuration changes go into effect?

Make sure that you click on all pages where you have made changes. After you have made all configuration changes, browse to the Save Changes page and click the Save Changes button. The DIV-140 will restart and your configuration changes will take effect.

3. What if the Authentication Parameters on the Port Configuration > General page are disabled?.

In order to configure the Authentication Parameters, the Use Same Authentication for All Channels field must be enabled on the VoIP Configuration page.

4. I am not able to access the web UI using the default IP address, 10.0.0.1.

The DIV-140 may not have the factory default settings. Using the CLI, you can check the IP address of the device using the ‘show nw ip’ command.You can reset the device to factory default settings using ‘restoredefaults’ command.

Another possibility is that the PC from which you are trying to access the web may not be in the same IP subnet as the device. To confirm this you can try to ping the device from your PC. Please contact your system administrator for details on how to configure your PC in same IP subnet.

5. Why don’t I see some of the calls made or received on the System Monitor > Call History page?

D-Link DIV-140 User Guide

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Contents Page Table of Contents Introduction Product OverviewFeatures Front Panel LEDs Hardware OverviewRear Panel Connections Requirements InstallationConnection Configuration Web-based Configuration Page Device Configuration Audio Configuration Link DIV-140 User Guide Call Configuration Link DIV-140 User Guide Network Configuration Time Configuration NAT Configuration Media Configuration All Channels VoIP ConfigurationWaiting Indication Hunt Group Destination Link DIV-140 User Guide ACR Link DIV-140 User Guide System Phone Book System Speed Dial Port Configuration Link DIV-140 User Guide Port Phone Book Port Speed Dial Login Configuration Debug Device Management Upgrade History Call History Link DIV-140 User Guide Port Status Save Changes Restart System Why won’t my configuration changes go into effect? TroubleshootingPage Page Please check the following Why is caller ID is not being detected? Limited Warranty WarrantyLimited Software Warranty What Is Not Covered Limitation of Liability For customers within the United States Contacting Technical SupportRegistration