D-Link DI-724GU manual Contacting Technical Support, Link Technical Support over the Telephone

Page 83

Appendix D - Technical Support

Contacting Technical Support

You can ﬁnd software updates and user documentation on the D-Link website.

D-Link provides free technical support for customers within the United States and within Canada for the duration of the warranty period on this product.

U.S. and Canadian customers can contact D-Link technical support through our web site, or by phone.

Tech Support for customers within the United States:

D-Link Technical Support over the Telephone:

(877) 453-5465

24 hours a day, seven days a week.

D-Link Technical Support over the Internet:

http://support.dlink.com/contact/

Tech Support for customers within Canada:

D-Link Technical Support over the Telephone:

(800) 361-5265

Monday to Friday 7:30am to 9:00pm EST

D-Link Technical Support over the Internet:

http://support.dlink.ca

email:support@dlink.ca

D-Link DI-724GU User Manual

83

Image 83

Contents Page Table of Contents Warranty Registration Troubleshooting Wireless Basics Networking BasicsSystem Requirements Package ContentsIntroduction Features Wlan LED Hardware OverviewAntennas Hardware Installation Network Overview Wireless Installation Considerations Conﬁguration Home Page Screen Setup Wizard Dynamic IP Address Static IP Address PPPoE Pptp L2TP Big Pond Wireless Setup Click Restart Printer Wizard Conﬁguration Conﬁguration Wireless Page WAN Page MAC Address Subnet MaskPage IP Address Username Password Verify Password Service Name Page ISP Address Maximum Idle Time Primary DNS AddressL2TP MTU Big Pond Primary DNS Address Secondary DNS Address IP Address Enable RIPPage Dhcp Computer Name IP Address MAC Address Entry Dhcp Client Always BroadcastVirtual Server AdvancedApplications Open Port ForwardingStreamEngine Detected xDSL or Other Frame Relay Network IP Filters FiltersMAC Filters MAC Filters Parental Control Firewall DMZ Dtim Interval PerformanceEnd Time SchedulesAll Day 24hrs Start TimePort AdministrationTools UserInterval TimeAutomatic NTP ServerStart/End System Ddns Miscellaneous Select Print Server Device Info StatusPage On Log Full On Schedule LogWhat to View Logging Levels Statistics Wireless Status Priority State Dir Active SessionsInternal Print Server Help Why can’t I get a wireless connection? TroubleshootingWhy does my wireless connection keep dropping? What do I do if I forgot my encryption key.? Resetting the DI-724GU to Factory Default Settings?Wireless Basics Wireless Local Area Network Wlan What is Wireless?Small Ofﬁce and Home Ofﬁce HomeSecurity Centralize your router or Access PointEliminate Interference Wireless Modes Check your IP Address Networking BasicsStep Highlight Internet Protocol TCP/IP and click Properties StepDevice Management Technical SpeciﬁcationsLink Technical Support over the Internet Contacting Technical SupportLink Technical Support over the Telephone Limited Warranty WarrantyNon-Applicability of Warranty Limited Software WarrantyDisclaimer of Other Warranties What Is Not CoveredCopyright Statement Limitation of LiabilityGoverning Law TrademarksFCC Statement CE Mark WarningRegistration