Linksys NWR04B manual Appendix a Troubleshooting, Common Problems and Solutions, For Windows XP

Page 31

Network Everywhere® Series

Appendix A: Troubleshooting

Common Problems and Solutions

This appendix consists of two parts: “Common Problems and Solutions” and “Frequently Asked Questions.” Provided are possible solutions to problems regarding the installation and operation of the Router. If your situation is described here, the problem should be solved by applying the corresponding solution. If you can’t find an answer here, check the Linksys website at www.linksys.com.

1. I need to set a static IP address on a PC.

The Router, by default, assigns an IP address range of 192.168.1.100 to 192.168.1.149 using the DHCP server on the Router. To set a static IP address, you can only use the ranges 192.168.1.2 to 192.168.1.99 and 192.168.1.151 to 192.168.1.254. Each PC or network device that uses TCP/IP must have a unique address to identify itself in a network. If the IP address is not unique to a network, Windows will generate an IP conflict error message. You can assign a static IP address to a PC by performing the following steps:

For Windows 98 SE and Me:

A.Click Start, Settings, and Control Panel. Double-clickNetwork.

B.In The following network components are installed box, select the TCP/IP->associated with your Ethernet adapter. If you only have one Ethernet adapter installed, you will only see one TCP/IP line with no association to an Ethernet adapter. Highlight it and click the Properties button.

C.In the TCP/IP properties window, select the IP address tab, and select Specify an IP address. Enter a unique IP address that is not used by any other com- puter on the network connected to the Router. You can only use an IP address in the ranges 192.168.1.2 to 192.168.1.99 and 192.168.1.151 to 192.168.1.254. Make sure that each IP address is unique for each PC or net- work device.

D.Click the Gateway tab, and in the New Gateway prompt, enter 192.168.1.1, which is the default IP address of the Router. Click the Add button to accept the entry.

E.Click the DNS tab, and make sure the DNS Enabled option is selected. Enter the Host and Domain names (e.g., John for Host and home for Domain). Enter the DNS entry provided by your ISP. If your ISP has not provided the DNS IP address, contact your ISP to get that information or go to its website for the information.

F.Click the OK button in the TCP/IP properties window, and click Close or the OK button for the Network window.

G.Restart the computer when prompted.

Wireless Cable/DSL Router

For Windows 2000:

A. Click Start, Settings, and Control Panel. Double-clickNetwork and Dial-Up Connections.

B.Right-click the Local Area Connection that is associated with the Ethernet adapter you are using, and select the Properties option.

C.In the Components checked are used by this connection box, highlight Internet Protocol (TCP/IP), and click the Properties button. Select Use the following IP address option.

D.Enter a unique IP address that is not used by any other computer on the network connected to the Router. You can only use an IP address in the ranges 192.168.1.2 to 192.168.1.99 and 192.168.1.151 to 192.168.1.254.

E.Enter the Subnet Mask, 255.255.255.0.

F.Enter the Default Gateway, 192.168.1.1 (Router’s default IP address).

G.Toward the bottom of the window, select Use the following DNS server addresses, and enter the Preferred DNS server and Alternative DNS server (provided by your ISP). Contact your ISP or go on its website to find the information.

H.Click the OK button in the Internet Protocol (TCP/IP) Properties window, and click the OK button in the Local Area Connection Properties window.

I.Restart the computer if asked.

For Windows XP:

The following instructions assume you are running Windows XP with the default interface. If you are using the Classic interface (where the icons and menus look like previous Windows versions), please follow the instructions for Windows 2000.

A.Click Start and Control Panel.

B.Click the Network and Internet Connections icon and then the Network Connections icon.

C.Right-click the Local Area Connection that is associated with the Ethernet adapter you are using, and select the Properties option.

D.In the This connection uses the following items box, highlight Internet Protocol (TCP/IP). Click the Properties button.

E.Enter a unique IP address that is not used by any other computer on the net- work connected to the Router. You can only use an IP address in the ranges 192.168.1.2 to 192.168.1.99 and 192.168.1.151 to 192.168.1.254.

F.Enter the Subnet Mask, 255.255.255.0.

G.Enter the Default Gateway, 192.168.1.1 (Router’s default IP address).

H.Toward the bottom of the window, select Use the following DNS server addresses, and enter the Preferred DNS server and Alternative DNS server (provided by your ISP). Contact your ISP or go on its website to find the information.

55

56

Image 31
Contents Page Copyright & Trademarks Table of Contents An Introduction to LANs and WANs Wireless Cable/DSL RouterFeatures IntroductionPorts 4, 3 PowerRouter’s Ports InternetRouter’s LEDs PowerConnecting the Router Planning Your Wireless NetworkConfiguring Windows 98 SE and Millennium PCs Configuring the PCsOverview Configuring Windows 2000 PCs Configuring Windows XP PCs Setup Wizard’s Title Screen Using the Setup WizardSetting Up the Router with a Cable Connection Preparing to Set UpChannel SsidSet Additional Setting Up the Router with a DSL ConnectionSsid Logging Router’s Web-based UtilitySetup Fixed IP Obtain an IP Address AutomaticallyPPPoE PasswordDhcp StatusHelp LogIP Filtering AdvancedNetwork Everywhere Series Forwarding UPnP ForwardingPort Range Forwarding Triggering PortStatic Routing Dynamic RoutingDMZ Host MAC Address Clone WirelessNetwork Everywhere Series For Windows XP Appendix a TroubleshootingCommon Problems and Solutions Need to set a static IP address on a PCFor Windows 98 SE and Me Want to test my Internet connectionNeed to set up a server behind my Router Am not able to access the Router’s web interface SetupCan’t get the Internet game, server, or application to work TCP UDPMy DSL service’s PPPoE is always disconnecting To start over, I need to set the Router to factory defaultNeed to upgrade the firmware Firmware upgrade failed, and/or the Diag LED is flashingFull/Col LED keeps flickering continuously Click the Advanced = Filter tabNeed to use port triggering Diag LED stays lit continuouslyFrequently Asked Questions Allows Pptp packets to pass through Network Everywhere Series Step One Pinging an IP Address Appendix B How to Ping Your ISP’s E-mail and Web AddressesStep Two Pinging for a Web Address Appendix C Configuring Wireless Security Figure C-2 Figure C-3 Configuring Wireless Security in Windows XPFigure C-6 Figure C-10 For Windows 2000 and XP Figure D-3Figure D-6 Appendix E GlossaryNetwork Everywhere Series Network Everywhere Series Network Everywhere Series Network Everywhere Series Environmental Appendix F SpecificationsAppendix G Warranty Information TX16 dBm 40mW. RX 11Mbps -78dBmCopyright 2002 Network Everywhere. All rights reserved Appendix H Contact InformationTechnical Support Fax Web site

NWR04B specifications

The Linksys NWR04B is a versatile and robust wireless router designed to cater to both home and small office environments. Known for its reliable performance and ease of use, this router is equipped with a range of features that ensure stable connectivity and enhanced productivity.

One of the standout characteristics of the NWR04B is its wireless technology. Utilizing the 802.11n standard, it offers fast data transfer rates, significantly reducing latency and buffering issues. The router supports both 2.4GHz and 5GHz frequency bands, allowing users to choose the optimal band for their specific networking needs. The dual-band feature not only enhances the speed of the network but also provides a stable connection, minimizing interference from other devices.

The Linksys NWR04B is designed with security in mind. It integrates advanced security protocols such as WPA2 encryption, ensuring that users' data remains safe from unauthorized access. The built-in firewall adds another layer of protection, safeguarding the internal network from potential threats. This is particularly important in today’s digital landscape, where cybersecurity is a significant concern.

In terms of connectivity, the NWR04B comes with multiple Ethernet ports, enabling wired connections for devices that require a more stable and secure connection than wireless offers. This is ideal for gaming consoles, PCs, and network-attached storage devices. Moreover, the router supports Quality of Service (QoS) settings, allowing users to prioritize bandwidth for specific applications, such as video streaming or online gaming. This ensures a smoother and more reliable experience for high-bandwidth activities.

Another notable feature is its easy setup process. The Linksys NWR04B includes an intuitive web-based interface that guides users through the initial configuration without extensive technical knowledge. Additionally, it supports various connectivity options, including DHCP, Static IP, and PPPoE, catering to diverse internet service providers.

Overall, the Linksys NWR04B presents a well-rounded solution for anyone looking to upgrade their home or small office network. With its reliable dual-band performance, robust security features, and user-friendly setup, it stands out as an excellent choice for both tech-savvy users and novices alike. Whether streaming high-definition content, participating in video calls, or engaging in online gaming, the NWR04B delivers a seamless Internet experience, making it a valuable asset in any digital setup.