D-Link 108G manual Troubleshooting

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DI-634M User’s Manual	Troubleshooting

Troubleshooting

This Chapter provides solutions to problems that can occur during the installation and operation of the DI-634M Wireless Broadband Router. We cover various aspects of the network setup, including the network adapters. Please read the following if you are having problems.

Note: It is recommended that you use an Ethernet connection to conﬁgure the DI-634M Wireless Broadband Router.

1.The computer used to conﬁgure the DI-634M cannot access the Conﬁguration menu.

Check that the Ethernet LED on the DI-634M is ON. If the LED is not ON, check that the cable for the Ethernet connection is securely inserted.

Check that the Ethernet Adapter is working properly. Please see item 3 (Check that the drivers for the network adapters are installed properly) in this Troubleshooting section to check that the drivers are loaded properly.

Check that the IP Address is in the same range and subnet as the DI-634M. Please see Checking the IP Address in Windows XP in the Networking Basics section of this manual.

Note: The IP Address of the DI-634M is 192.168.0.1. All the computers on the network must have a unique IP Address in the same range, e.g., 192.168.0.x. Any computers

that have identical IP Addresses will not be visible on the network. They must all have the same subnet mask, e.g., 255.255.255.0.

Do a Ping test to make sure that the DI-634M is responding.Go to Start>Run>Type Command>Type ping 192.168.0.1. A successful ping will show four replies.

Note: If you have changed the default IP Address, make sure to ping the correct IP Address assigned to the DI-634M.

D-Link Systems, Inc.

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Contents Page Table of Contents DMZ Package Contents Minimum System RequirementsIntroduction Features and Beneﬁts Reset Button Auto MDI/MDIX WAN Port DC Power ConnectorHardware Overview Rear PanelPower LED Wireless Basics Installation Considerations Standards-based TechnologyGetting Started DWL-G650MUsing the Conﬁguration Menu Home Wizard Wireless Network Setup Wizard Home Wizard WCNWCN Wizard WCN ActiveX ControlHome Wireless Wireless RadioChannel Super G Mode Disabled Ssid Broadcast Security ModeHome Wireless WEP AuthenticationWEP Encryption Key Type Keys Select Shared Key Home Wireless WPA-EAP Server IPPort Shared SecretHome Wireless WPA-PSK Home WAN Dynamic Dynamic IP Address Host Name MAC AddressHome WAN Static IP Address Subnet MaskPrimary Secondary DNS Address MAC Address Home WAN PPPoE Maximum Idle Time DNS Addresses User Name Password Home WAN PptpHome WAN Pptp DNS Addresses Account Password Home WAN L2TPHome WAN L2TP Username Password Auth Server MAC Address Home WAN Big PondIP Address Default Subnet Mask Home LANHome Dhcp Dhcp ServerHome Dhcp Static Dhcp Computer Name IP AddressAdvanced Virtual Server Private IP Advanced Applications Advanced Port Forwarding Name IP AddressFirewall Rule Schedule Advanced StreamEngine Advanced StreamEngine Advanced Filters IP Filters Advanced Filters MAC Filters Filters MAC Filters Name MAC Address Dhcp ClientURL Blocking Domain Select Enabled or Disabled Advanced Parental ControlsAdvanced Firewall Name Action Source IPAdvanced DMZ DMZTransmit Power Beacon Interval RTS Threshold Advanced PerformanceDtim Interval Advanced Schedules Name Days All Day 24 hrs Start Time End TimeTools Admin Admin Password User PasswordTools Time Automatic Manual Daylight SavingLoad Settings from Local Hard Drive Tools SystemSave to Windows Connect Now WCN ActiveX Control Tools Firmware BrowseUser Name or Key Password or Key Tools DdnsFirewall Rule UPnP Settings Gaming Mode Tools MiscRestart Device Account Name Password On Log Full On Schedule VPN Pass ThroughStatus Device Info Status Log Status Stats Status Wireless Technical Speciﬁcations Physical Dimensions Wireless Transmit PowerPower Input WeightReceiver Sensitivity Troubleshooting Default DI-634M User’s Manual Link Super G Mimo DWL-G650M Wireless Cardbus Adapter Why does my wireless connection keep dropping? Why can’t I get a wireless connection?Resetting the DI-634M to Factory Default Settings Forgot my encryption keyFrequently Asked Questions Why can’t I access the Web-based conﬁguration?How to tell straight-through cable from a crossover cable DI-634M User’s Manual DI-634M User’s Manual DI-634M User’s Manual DI-634M User’s Manual  Click Specify an IP Address DI-634M User’s Manual  Right-click on My Network Places and select Properties  Highlight Internet Protocol TCP/IP and click PropertiesDI-634M User’s Manual DI-634M User’s Manual Static Cable Connection DI-634M User’s Manual DI-634M User’s Manual To set up your router How do I open ports port forward on my router?Click Apply and then click Continue What is DMZ? Demilitarized ZoneDI-634M User’s Manual How do I use NetMeeting with my D-Link Router? Change Admin Password Set up MAC FilteringAppendix Securing Your NetworkGlossary DI-634M User’s Manual DI-634M User’s Manual DI-634M User’s Manual Megabyte MB Megabits per second Mbps DI-634M User’s Manual DI-634M User’s Manual Virtual LAN Contacting Technical Support Tech Support for customers within the United StatesTech Support for customers within Canada Warranty DI-634M User’s Manual DI-634M User’s Manual Important Note Registration