D-Link 108G Contacting Technical Support, Tech Support for customers within the United States

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DI-634M User’s Manual	Contacting Technical Support

Contacting Technical Support

You can ﬁnd software updates and user documentation on the D-Link website.

D-Link provides free technical support for customers within the United States and within Canada for the duration of the warranty period on this product.

U.S. and Canadian customers can contact D-Link technical support through our web site, or by phone.

Tech Support for customers within the United States:

D-Link Technical Support over the Telephone: (877) 453-5465

24 hours a day, seven days a week. D-Link Technical Support over the Internet: http://support.dlink.com email:support@dlink.com

Tech Support for customers within Canada:

D-Link Technical Support over the Telephone: (800) 361-5265

Monday to Friday 7:30am to 12:00am EST D-Link Technical Support over the Internet: http://support.dlink.ca email:support@dlink.ca

When contacting technical support, please provide the following information:

·Serial number of the unit

·Model number or product name

·Software type and version number

D-Link Systems, Inc.

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Contents Page Table of Contents DMZ Package Contents Minimum System RequirementsIntroduction Features and Beneﬁts Hardware Overview Reset ButtonAuto MDI/MDIX WAN Port DC Power Connector Rear PanelPower LED Wireless Basics Installation Considerations Standards-based TechnologyGetting Started DWL-G650MUsing the Conﬁguration Menu Home Wizard WCN Wizard Wireless Network Setup WizardHome Wizard WCN WCN ActiveX ControlWireless Radio Home WirelessChannel Super G Mode Disabled Ssid Broadcast Security ModeAuthentication Home Wireless WEPWEP Encryption Key Type Keys Select Shared Key Port Home Wireless WPA-EAPServer IP Shared SecretHome Wireless WPA-PSK Home WAN Dynamic Dynamic IP Address Host Name MAC AddressIP Address Subnet Mask Home WAN StaticPrimary Secondary DNS Address MAC Address Home WAN PPPoE Maximum Idle Time DNS Addresses User Name Password Home WAN PptpHome WAN Pptp DNS Addresses Account Password Home WAN L2TPHome WAN L2TP Username Password Auth Server MAC Address Home WAN Big PondIP Address Default Subnet Mask Home LANHome Dhcp Dhcp ServerHome Dhcp Static Dhcp Computer Name IP AddressAdvanced Virtual Server Private IP Advanced Applications Name IP Address Advanced Port ForwardingFirewall Rule Schedule Advanced StreamEngine Advanced StreamEngine Advanced Filters IP Filters Advanced Filters MAC Filters Filters MAC Filters Name MAC Address Dhcp ClientURL Blocking Domain Select Enabled or Disabled Advanced Parental ControlsAdvanced Firewall Name Action Source IPAdvanced DMZ DMZAdvanced Performance Transmit Power Beacon Interval RTS ThresholdDtim Interval Advanced Schedules Name Days All Day 24 hrs Start Time End TimeTools Admin Admin Password User PasswordTools Time Automatic Manual Daylight SavingLoad Settings from Local Hard Drive Tools SystemSave to Windows Connect Now WCN ActiveX Control Tools Firmware BrowseUser Name or Key Password or Key Tools DdnsTools Misc Firewall Rule UPnP Settings Gaming ModeRestart Device Account Name Password On Log Full On Schedule VPN Pass ThroughStatus Device Info Status Log Status Stats Status Wireless Technical Speciﬁcations Power Input Physical DimensionsWireless Transmit Power WeightReceiver Sensitivity Troubleshooting Default DI-634M User’s Manual Link Super G Mimo DWL-G650M Wireless Cardbus Adapter Why does my wireless connection keep dropping? Why can’t I get a wireless connection?Resetting the DI-634M to Factory Default Settings Forgot my encryption keyFrequently Asked Questions Why can’t I access the Web-based conﬁguration?How to tell straight-through cable from a crossover cable DI-634M User’s Manual DI-634M User’s Manual DI-634M User’s Manual DI-634M User’s Manual  Click Specify an IP Address DI-634M User’s Manual  Right-click on My Network Places and select Properties  Highlight Internet Protocol TCP/IP and click PropertiesDI-634M User’s Manual DI-634M User’s Manual Static Cable Connection DI-634M User’s Manual DI-634M User’s Manual To set up your router How do I open ports port forward on my router?Click Apply and then click Continue What is DMZ? Demilitarized ZoneDI-634M User’s Manual How do I use NetMeeting with my D-Link Router? Appendix Change Admin PasswordSet up MAC Filtering Securing Your NetworkGlossary DI-634M User’s Manual DI-634M User’s Manual DI-634M User’s Manual Megabyte MB Megabits per second Mbps DI-634M User’s Manual DI-634M User’s Manual Virtual LAN Tech Support for customers within the United States Contacting Technical SupportTech Support for customers within Canada Warranty DI-634M User’s Manual DI-634M User’s Manual Important Note Registration