Linksys WRT54GX2 manual Appendix a Troubleshooting, Common Problems and Solutions

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Wireless-G Broadband Router with SRX200

Appendix A: Troubleshooting

This appendix consists of two parts: “Common Problems and Solutions” and “Frequently Asked Questions.” Provided are possible solutions to problems that may occur during the installation and operation of the Router. Read the descriptions below to help you solve your problems. If you can’t find an answer here, check the Linksys website at www.linksys.com.

Common Problems and Solutions

1.I’m trying to access the Router’s Web-based Utility, but I do not see the login screen. Instead, I see a screen saying, “404 Forbidden.”

If you are using Windows Explorer, perform the following steps until you see the Web-based Utility’s login screen (Netscape Navigator will require similar steps):

1.Click File. Make sure Work Offline is NOT checked.

2.Press CTRL + F5. This is a hard refresh, which will force Windows Explorer to load new webpages, not cached ones.

3.Click Tools. Click Internet Options. Click the Security tab. Click the Default level button. Make sure the security level is Medium or lower. Then click the OK button.

2.I need to set a static IP address on a PC.

You can assign a static IP address to a PC by performing the following steps:

•For Windows 98SE and Me:

1.Click Start, Settings, and Control Panel. Double-click Network.

2.In The following network components are installed box, select the TCP/IP-> associated with your Ethernet adapter. If you only have one Ethernet adapter installed, you will only see one TCP/IP line with no association to an Ethernet adapter. Highlight it and click the Properties button.

3.In the TCP/IP properties window, select the IP address tab, and select Specify an IP address. Enter a unique IP address that is not used by any other computer on the network connected to the Router. Make sure that each IP address is unique for each PC or network device.

4.Click the Gateway tab, and in the New Gateway prompt, enter 192.168.1.1, which is the default IP address of the Router. Click the Add button to accept the entry.

5.Click the DNS tab, and make sure the DNS Enabled option is selected. Enter the Host and Domain names (e.g., John for Host and home for Domain). Enter the DNS entry provided by your ISP. If your ISP has not provided the DNS IP address, contact your ISP to get that information or go to its website for the information.

6.Click the OK button in the TCP/IP properties window, and click Close or the OK button for the Network window.

7.Restart the computer when asked.

Appendix A: Troubleshooting

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Common Problems and Solutions

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Contents Wireless- G Word definition How to Use This User GuideCopyright and Trademarks Table of Contents Common Problems and Solutions Frequently Asked Questions Appendix a TroubleshootingAppendix B Wireless Security Appendix C Upgrading Firmware Appendix D Windows HelpRouter’s Side Panel Connect a PC24 Security Tab Firewall Introduction WelcomeWhat’s in this Guide? Wireless-G Broadband Router with SRX200 Ssid your wireless network’s name Planning Your Wireless NetworkAd-Hoc versus Infrastructure Mode Network TopologyPlanning Your Wireless Network Network Layout Broadband an always-on, fast Internet connection Getting to Know the Wireless-G Broadband Router with SRX200Router’s Ports and Reset Button Wireless Router’s LEDsConnecting the Wireless-G Broadband Router with SRX200 OverviewWall-Mount Option Placement OptionsStand Option Configuring the Wireless-G Broadband Router Isp your internet providerInternet Connection Type Setup Tab Basic SetupInternet Setup Static IP Connection Type Pptp Connection Type Router IP Network SetupOptional Settings Packet a unit of data sent over a networkNetwork Address Server Settings Dhcp Time SettingSetup Tab Ddns DdnsSetup Tab MAC Address Clone Mac address the unique address that aAdvanced Routing Setup Tab Advanced RoutingNAT Mode Dynamic Routing16 Setup Tab Advanced Routing NAT Mode Routing Table Wireless Tab Basic Wireless Settings Wireless NetworkEncryption encoding data transmitted in a network Wireless Tab Wireless SecurityWireless Security 20 Wireless Tab Wireless Security WEP Wireless Tab Wireless MAC Filter Wireless MAC FilterWireless Tab Advanced Wireless Settings Advanced WirelessWireless-G Broadband Router with SRX200 VPN Pass Through Security Tab FirewallFirewall Block WAN RequestTo create an Internet Access policy Access Restrictions Tab Internet AccessInternet Access Ftp a protocol used to transfer files over a TCP/IP network Url the address of a file located on the InternetPort Range Applications and Gaming Tab Port Range ForwardPort Range Forward Port Triggering Applications and Gaming Tab Port TriggeringApplications and Gaming Tab DMZ Triggered Range and Forwarded RangeInternet Access Priority QoS Quality of ServiceWireless Applications and Gaming Tab QoSSummary Port RangeCancel Changes button UPnP Administration Tab ManagementRouter Password MulticastURL Filter Log Administration Tab LogSystem Log DoS LogTraceroute Test Administration Tab DiagnosticsPing Test Ping ParametersFactory Defaults Administration Tab Factory DefaultsAdministration Tab Firmware Upgrade Upgrade FirmwareRestore Configuration Administration Tab Config ManagementBackup Configuration Internet Connection Status Tab RouterRouter Information Status Tab Local Network Local NetworkStatus Tab Wireless WirelessSystem Performance Internet/WirelessStatus Tab System Performance Wireless-G Broadband Router with SRX200 Need to set a static IP address on a PC Appendix a TroubleshootingCommon Problems and Solutions For Windows 98SE, Me, 2000, and XP Open a command prompt. For Windows 98SE and Me Application Start and End Protocol IP Address Enabled TCPCan’t get the Internet game, server, or application to work Wireless-G Broadband Router with SRX200 Need to upgrade the firmware To start over, I need to set the Router to factory defaultMy power LED will not stop flashing My DSL service’s PPPoE is always disconnectingMy wireless-G speed seems to be slow Cannot connect to the InternetHow do I turn on SRX on my router? Frequently Asked QuestionsWhere is the Router installed on the network? Is IPSec Pass-Through supported by the Router?Does the Router support ICQ send file? How can I block corrupted FTP downloads?What is DMZ Hosting? What is the Ieee 802.11b standard? What are the advanced features of the Router?What is the Ieee 802.11g standard? Is the Router cross-platform compatible?What is ad-hoc mode? What Ieee 802.11g features are supported?What Ieee 802.11b features are supported? What is infrastructure mode?What is DSSS? What is FHSS? And what are their differences? What is ISM band?What is Spread Spectrum? What is WEP?Have excellent signal strength, but I cannot see my network How do I reset the Router?How do I resolve issues with signal loss? Security Threats Facing Wireless Networks Appendix B Wireless SecuritySecurity Precautions Security Threats Facing Wireless Networks Wireless-G Broadband Router with SRX200 Figure C-1 Upgrade Firmware Appendix C Upgrading FirmwareNetwork Neighborhood/My Network Places Appendix D Windows HelpShared Resources Figure E-1 IP Configuration Screen Windows 98SE or Me InstructionsWindows 2000 or XP Instructions For the Router’s Web-based UtilityAppendix F Glossary Wireless-G Broadband Router with SRX200 Wireless-G Broadband Router with SRX200 Wireless-G Broadband Router with SRX200 Wireless-G Broadband Router with SRX200 Standards Appendix G SpecificationsModel Appendix H Warranty Information Limited WarrantyAppendix I Regulatory Information FCC StatementWireless-G Broadband Router with SRX200 Wireless-G Broadband Router with SRX200 Wireless-G Broadband Router with SRX200 Wireless-G Broadband Router with SRX200 Wireless-G Broadband Router with SRX200 Information section in this Guide Appendix J Contact InformationNeed to contact Linksys?
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