Linksys BEFSX41 Appendix J Warranty Information, Appendix K Contact Information, Web FTP Site

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Instant Broadband® Series

Appendix J: Warranty Information

BE SURE TO HAVE YOUR PROOF OF PURCHASE AND A BARCODE FROM THE PRODUCT'S PACKAGING ON HAND WHEN CALLING. RETURN REQUESTS CANNOT BE PROCESSED WITHOUT PROOF OF PURCHASE.

IN NO EVENT SHALL LINKSYS’S LIABILITY EXCEED THE PRICE PAID FOR THE PRODUCT FROM DIRECT, INDIRECT, SPECIAL, INCI- DENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT, ITS ACCOMPANYING SOFTWARE, OR ITS DOCUMENTATION. LINKSYS DOES NOT OFFER REFUNDS FOR ANY PRODUCT.

LINKSYS OFFERS CROSS SHIPMENTS, A FASTER PROCESS FOR PRO- CESSING AND RECEIVING YOUR REPLACEMENT. LINKSYS PAYS FOR UPS GROUND ONLY. ALL CUSTOMERS LOCATED OUTSIDE OF THE UNITED STATES OF AMERICA AND CANADA SHALL BE HELD RESPONSIBLE FOR SHIPPING AND HANDLING CHARGES. PLEASE CALL LINKSYS FOR MORE DETAILS.

EtherFast® Cable/DSL Firewall Router with 4-Port Switch/VPN Endpoint

Appendix K: Contact Information

For help with the installation or operation of the EtherFast Cable/DSL Firewall Router, contact Linksys Technical Support at one of the phone numbers or Internet addresses below.

Sales Information	800-546-5797 (LINKSYS)
Technical Support	800-326-7114
RMA (Return Merchandise
Authorization) Issues	www.linksys.com (or call 949-271-5461)
Fax	949-265-6655
Email	support@linksys.com
Web	http://www.linksys.com
FTP Site	ftp.linksys.com

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Contents User Guide Copyright & Trademarks Table of Contents Environmental 139 FeaturesIntroduction An Introduction to LANs and WANs IP AddressesYour Virtual Private Network VPN Network Setup OverviewWhy Do I Need a VPN? What is a Virtual Private Network? Firewall Router to Firewall RouterModem connection will not work from any other port PowerRouter’s Back Panel PortsProceed to Connect the Router WAN and LAN LEDsRouter’s Front Panel LEDs Connect the Router Connecting Your Hardware Together and Booting UpRouter’s hardware installation is now complete OverviewConfigure the PCs Configuring Windows 95, 98, and Millennium PCsGo to Configure the Router Configuring Windows 2000 PCsConfiguring Windows XP PCs Configure the Router Advanced Proxies. Click Direct Connection to the Internet Obtain an IP Address AutomaticallyStatic IP Address Enter the Gateway AddressPPPoE RASQuick and Easy Router Administration Cable/DSL Firewall Router’s Web-based UtilitySetup User Name and Password Static IPWAN IP Firewall Multicast Pass Through Remote UpgradeBlock WAN Request IPSec Pass ThroughEstablishing a Tunnel VPNLocal Secure Group and Remote Secure Group Remote Security Gateway Key Management AuthenticationEncryption Instant Broadband Series Advanced Settings for Selected IPSec Tunnel PhaseOther Settings PasswordStatus Dhcp Log Help Advanced FiltersInstant Broadband Series Forwarding UPnP Forwarding Port Triggering Dynamic Routing Static RoutingDMZ Host Address DMZ HostDMZ Port Current DMZ Host MAC Address CloneDynDNS.org DdnsTZO.com Appendix a TroubleshootingCommon Problems and Solutions For Windows 95, 98, and Me For Windows NTFor Windows XP For Windows XP Am not able to access the Router’s web interface Setup Can’t get the Internet game, server, or application to work To start over, I need to set the Router to factory default Click the Advanced = Filter tab Need to use port triggeringFrequently Asked Questions TCP/IP is compatible with the Router Appendix B Maximizing VPN Security Windows 2000 or Windows XP IntroductionEnvironment Step One Create an IPSec PolicyIP Address Filter List 1 win-routerStep Two Build Filter Lists Filter List 2 router=win Figure C-6Step Three Configure Individual Tunnel Rules Tunnel 1 win-routerShared key, as shown Respond Using IPSec XYZ12345. ClickString to Protect Negotiate Security Key exchange pre AcceptTunnel 2 router-win Preshared key, Action Require Security This string to protectKey Exchange XYZ12345Figure C-24 Step Four Assign New IPSec PolicyStep Five Create a Tunnel Through the Web-based Utility Figure C-28Appendix E How to Ping Your ISP’s E-mail & Web Addresses Appendix D Snmp FunctionsFigure E-1 Appendix F Installing the TCP/IP Protocol TCP/IP installation is now completeFigure G-1 For Windows NT, 2000, and XPFigure G-5 Appendix H Glossary 129 131 133 135 137 Appendix I Specifications EnvironmentalSales Information Appendix J Warranty InformationAppendix K Contact Information Web FTP SiteCopyright 2003 Linksys, All Rights Reserved