Compaq 6500 manual Software or hardware

Page 65

Troubleshooting

Problem

Possible Cause

Action

An external monitor is connected and is not working.

Loose or incorrect cable connections.

The notebook’s video mode may be in LCD Display Only mode.

Check all cable connections, including AC power.

Use the [fn] + [F4] key combination to switch to Simul Scan mode (simultaneously viewing both LCD display and External Monitor display) or External Monitor Only mode.

TV output is selected.

Check the Display settings in Control Panel

 

and ensure TV output is not selected.

Monitor does not support multi-sync and/or higher resolutions.

 

Monitor may be broken.

Notebook

Software or hardware

computer locks

configuration problem.

up.

 

Set the display output for External Monitor Only using the [fn] + [F4] key combination. Then set the Display settings in Control Panel to a resolution supported by the monitor.

If you attach a non-DDC compliant XGA monitor to the notebook, the system must also be set at XGA.

Verify that the monitor is in proper working condition by connecting it to another computer.

Reset the notebook computer by pressing the Reset Button located on the rear of the notebook computer (Figure 2-3), then restart the notebook. Unsaved data will be lost.

Check all software and hardware configurations.

Contact your Compaq support representative.

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Contents Compaq Armada 6500 Family Reference Guide June Table of Contents System Software & Restoration Configuring Your NotebookTroubleshooting Memory UpgradesAcronyms Meaning AcronymsVii Special NoticesViii Reference Guide Quick Setup GuideDocumentation Kit Documentation Kit Html On-line HelpRelated Documentation Compaq Web Sites Getting to Know Your Computer FeaturesComponent Description Components, Controls, and IndicatorsFront and Right Side Components Front and Right Side View Front and Left Side Components Front and Left Side View Back View Back ComponentsBottom View Bottom ComponentsGoalAction Controlling PowerTouch pad Using the Touch padTouch Pad On-line Help Plugging In and Turning OnConnecting the Universal AC Adapter Turning on the Notebook Computer Preparing the Battery for Use Using the BatteryReplacing the Battery Battery Removal and Installation8a Removing Battery 8b Removing Battery 9a Installing the Battery Installing the Battery9b Installing the Battery User Responsibility Using Your ModemCountry Select Utility More Information How to Use Country SelectSystem Software & Restoration Installing Optional SoftwareSoftware Title Software Description Installing Documentation and ApplicationsApplication Description Utilities Utility Description Make Boot DiskettesUtilities Using AMI Diagnostics on CD AMI DiagnosticsSystem Software & Restoration Using AMI Diagnostics on Diskette QuickRestore Preparation Using the Compaq QuickRestore CDQuickRestore Procedures System Software & Restoration System Software & Restoration System Setup Utility Configuring Your NotebookRunning System Setup Menu Configurable Features Updating Your Notebook Computers ConfigurationAlternate Key Function Helpful HintsLaunching Submenus Main Menu Feature Settings CommentsAdvanced Menu \O Device Configuration SubmenuField Settings Comments EPP Enhanced Security Menu Setting/Changing a Supervisor Password Setting/Changing a User Password Deleting a Supervisor or User Password Password on Undock Power MenuFeatureSettingsComments Boot Menu Exit Menu Feature Action CommentsMemory Upgrades Removing Memory Compartment Cover Installing Additional MemoryInstalling Memory Removing Memory Removing MemoryCompaq Web Site TroubleshootingProblem Possible Cause Action TroubleshootingRequested partition does Troubleshooting Software or hardware LCD Troubleshooting PC Card Troubleshooting Troubleshooting Audio and IR Troubleshooting Troubleshooting Feature Specification Technical SpecificationsGTX6300MD System Specifications Environment Technical SpecificationsPreparing for a Technical Support Call Compaq Customer SupportLocation Country Code Telephone Number Worldwide Telephone NumbersWorldwide Telephone Numbers Worldwide Telephone Numbers Country Location Code Worldwide Telephone Numbers Location Country Code Israel IndiaItaly JapanNew Zealand NetherlandsNorway PolandSwitzerland SwedenTaiwan ThailandVenezuela Worldwide Telephone NumbersRegulatory Agency Series Numbers Regulatory NoticesCables Federal Communications Commission NoticeModifications European Notice Canadian NoticeAvis Canadien Energy Star Compliance Japanese Notice German Ergonomics NoticeAirline Travel Notice Battery Recycling and Disposal Battery NoticePower Cords Cdrh Regulations Laser SafetyLaser Information FCC Rules and Regulations Part Modem NoticesFCC Regulations Part Industry Canada IC Notice Canadian Department Of CommunicationsSafety Notices Power Requirements Package ContentsBritish Approvals Board for Telecommunications Babt Statutory NoticesSuitability for Use Hook Flash Ringer Equivalence Number RENGuard Tone Speaker ControlRepeat Attempts Pulse DialingTiming Bell Noise Use as an Extension on an Approved PabxIdentification of Ports Additional FeaturesDialing Modes Available FacilitiesTo Telephone Sales International NoticeTo the customer Area Country Approval Number Europe Modem ApprovalsTelecom Network Approvals Pacific AsiaRegulatory Notices Index Index-2 IndexIndex-3 Index-4

6500 specifications

The Compaq 6500, a significant entry in the realm of computing, emerged in the mid-1990s as a part of the Compaq Presario series. This desktop computer was designed to meet the demands of both home and small business users, offering a reliable and powerful solution for various computing needs.

One of the standout features of the Compaq 6500 was its robust performance. It was equipped with Intel's Pentium processors, which provided significant processing power for the time. Users could choose between different configurations, which made the 6500 versatile for tasks ranging from basic word processing to more demanding applications like graphic design and multimedia.

In terms of memory, the Compaq 6500 supported significant RAM upgrades, accommodating up to 64 MB of DDR RAM, which enhanced its multitasking capabilities. This was particularly useful for users who ran multiple applications simultaneously. The system also offered an array of storage options, featuring hard drives with capacities that ranged from 1 GB to 8 GB, allowing for ample space for documents, images, and software.

The Compaq 6500 showcased advanced technologies for its era, including support for Plug and Play devices, which simplified peripheral connections. This feature allowed users to easily add and remove devices like printers, scanners, and modems without extensive configuration, streamlining the user experience.

Another crucial characteristic was its graphics capabilities. The desktop came with integrated graphics technology, allowing for decent video output and enabling users to enjoy multimedia content. For more demanding users, the system could be equipped with dedicated graphics cards, enhancing its performance in gaming and graphics rendering.

In terms of connectivity, the Compaq 6500 was equipped with various ports, including serial and parallel ports, and later models introduced USB support, paving the way for a broader range of peripherals and external devices.

The design of the Compaq 6500 also deserves mention; it featured a compact and functional chassis that was relatively easy to access, allowing users to upgrade components as needed. Its attractively sleek design made it a fitting choice for both home environments and office settings.

Overall, the Compaq 6500 was a well-rounded desktop computer that balanced performance, usability, and upgradeability, making it a notable choice during its time. It exemplified Compaq's commitment to delivering reliable technology to consumers, solidifying its place in the annals of computing history.
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