Acer X5950, X3950 manual Index of Symptom-to-FRU Error Message

Index of Symptom-to-FRU Error Message

NOTE: To diagnose a problem, first find the error symptom in the left column. If directed to a check procedure, replace the FRU indicated in the check procedure. If no check procedure is indicated, the first Action/ FRU listed in the right column is the most likely cause.

Processor/Processor Fan-Related Symptoms

Symptom / Error	Action/FRU
Processor fan does not run but power	 Ensure the system is not in power saving mode.
supply fan runs.	 With the system power on, measure the voltage of processor
	fan connector. Its reading should be +12Vdc. Its reading
	should be +12Vdc. If the reading shows normal, but the fan
	still does not work, then replace a good fan.
	 Mainboard
Processor test failed.	 Processor
	 Mainboard

NOTE: Normally, the processor fan should be operative, and the processor clock setting should be exactly set to match its speed requirement before diagnosing any processor problems.

Mainboard and memory-Related Symptoms

Symptom / Error	Action/FRU
Memory test failed.	 Memory module
	 Mainboard
Incorrect memory size shown or repeated	 Insert the memory modules in the DIMM sockets properly,
during POST.	then reboot the system.
	 Memory module
	 Mainboard
System works but fails to enter power	 Enter BIOS Setup and load default settings.In Windows
saving mode when the Power	Systems, check settings in Power Management Property of
Management Mode is set to Enabled.	Control Panel.
	 Reload software from Recovery CD.
Blinking cursor only; system does not	 Diskette/IDE drive connection/cables
work.	 Diskette/IDE disk drives
	 See “Undetermined Problems”.
	 Mainboard

NOTE: Ensure the memory modules are installed properly and the contact leads are clean before diagnosing any system problems.

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