Acer X5950, X3950 manual Some or all keys on keyboard do not work  Keyboard

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Video and Monitor-Related Symptoms

Symptom / Error

Action/FRU

 

 

Serial or parallel port loop-back test failed.

Make sure that the LPT# or COM# you test is the same as

 

the setting in BIOS Setup.

 

Loop-back.

 

Mainboard

 

 

Printing failed.

Ensure the printer driver is properly installed. Refer to the

 

printer service manual.

 

Printer.

 

Printer cable.

 

Mainboard.

 

 

Printer problems.

Refer to the service manual for the printer.

 

 

Keyboard-Related Symptoms

 

 

 

Symptom / Error

Check or do the following in sequence

 

 

Some or all keys on keyboard do not work.

Keyboard

 

 

Power Supply-Related Symptoms

 

 

 

Symptom / Error

Check or do the following in sequence

 

 

Pressing power switch does not turn off

Ensure the Soft-off by PWR-BTTN. in BIOS Setup of Power

system. (Only unplugging the power cord

Management is not set to Instant-off.

from electrical outlet can turn off the

Power switch cable assembly

system.)

 

Pressing power switch does not turn on the

Ensure the power override switch (situated at the back of the

system

machine, just above the connector for the power cable) is not

 

set to OFF.

 

Power switch cable assembly.

 

 

Executing software shutdown from

Load default settings.

Windows98 Start menu does not turn off the

Reload software from Recovery CD.

system. (Only pressing power switch can

 

turn off the system).

 

 

 

No system power, or power supply fan is

Power Supply

not running.

Mainboard

 

 

NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined Problems” on page 74.

Chapter 4

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Contents Acer Aspire X3950/X5950 Service Guide Revision History Copyright Disclaimer Conventions Service Guide Coverage Table of Contents System Block Diagram and Board Layout Chapter FeaturesOperating system and software Power supplyDimension and weight PortsIcon Component System ComponentsFront Panel X3950X5950 Rear Panel Internal Components LED indicator Color LED status Description System LED IndicatorsChapter System Utilities Cmos Setup UtilityNavigating Through the Setup Utility Entering Cmos setupSetup Utility Menus Parameter Description Product InformationParameter Description Option Standard Cmos FeaturesLAN Advanced Bios FeaturesEist Advanced Chipset FeaturesAhci Integrated PeripheralsPower Management Setup Vbat PC Health StatusFrequency/Voltage Control Setting a system password Bios Security FeaturesRemoving a system password Load Default Settings Save & Exit Setup Exit Without Saving Disassembly Requirements System DisassemblyPre-disassembly Procedure X3950 model Main Unit DisassemblyX5950 model Removing the Side Panel Removing the Front Bezel Page Removing the Heatsink Fan Assembly Page Removing the Processor Page Removing the Optical Drive Remove the two screws C that secure the optical drive Slide the optical drive out of the bracket Removing the Hard Disk Drive Removing the Power Supply Lift the power supply module off the unit X3950 Removing the Memory Modules To remove a network card Removing an Expansion CardTo remove a VGA card To remove a TV tuner card Removing the Front I/O and Card Reader Boards Pull the board out of the bracket Chapter Pull the I/O board out of the bracket Removing the Mainboard Lift the board off the housing Removing the Top Bezel Chapter Hardware Diagnostic Procedure System TroubleshootingSystem Internal Inspection System Check ProceduresPower System Check System External InspectionCheckpoint Description Viewing Bios checkpointsBootblock Initialization Code Checkpoints CheckpointsBootblock Recovery Code Checkpoints Post Code Checkpoints Module Acpi Runtime Checkpoints DIM Code CheckpointsMessage Displayed Description Error MessagesBoot MemoryStorage Device Virus Related Eprom System ConfigurationMiscellaneous CmosMPS Table Multi-processor eModule Error Messages USB eModule Error MessagesSmbios eModule Error Messages CPU eModule Error MessagesBeep Codes Beep Symptom Cause and DescriptionIndex of Symptom-to-FRU Error Message Diskette Drive-Related Symptoms Symptom / Error Action/FRU CD/DVD-ROM Drive-Related Symptoms Symptom / Error Action/FRU Hard Disk Drive-Related Symptoms Symptom / Error Action/FRUAudio-Related Symptoms Symptom / Error Action/FRU Real-Time Clock-Related Symptoms Symptom / Error Action/FRUModem-Related Symptoms Symptom / Error Action/FRU Some or all keys on keyboard do not work  Keyboard Bios Recovery Select Save & Exit Setup, then press Enter Undetermined Problems System Block Diagram System Block Diagram and Board LayoutCode Description Mainboard LayoutPWR1 Chapter FRU Field Replaceable Unit List X3950 model Exploded DiagramX5950 model System model PV.SE602.004 AX3950 AAP AJC PV.SE602.004 X3950 FRU ListCPU/PROCESSOR System model PT.SE602.003 AX3950 AAP ACS PT.SE602.003 Speaker Speaker Chiamaw 9M-20A200-000 Acer Logo LF System model PT.SE602.004 AX3950 AAP ACS PT.SE602.004 Front Bezel W/LED Switch Cable for TBD CPU/PROCESSOR System model PT.SE602.005 AX3950 AAP ACS PT.SE602.005 KH.01K01.007 System model 91.3CY01.002G Aagassi PVT/MVB SKU AX5950 X5950 FRU ListFront Bezel for Speaker Speaker USB Neosonica NEW Silver Color AC-MT-113 Appendix a SpecificationSystem Bios VGA Interface Keyboard and Input Devices BD Combo Module SpecificationBdmv Aacs Pcav Super Multi SpecificationDVD-R 2x / 4x CLV, 2.4x~6x Appendix a 100