Acer X3950, X5950 manual Real-Time Clock-Related Symptoms Symptom / Error Action/FRU

Page 78

Real-Time Clock-Related Symptoms

Symptom / Error

Action/FRU

 

 

Real-time clock is inaccurate.

Ensure the information in the Standard CMOS Feature of

 

BIOS Setup is set correctly.

 

RTC battery

 

Mainboard

 

 

Audio-Related Symptoms

 

 

 

Symptom / Error

Action/FRU

 

 

Audio software program invokes but no

Speaker power/connection/cable.

sound comes from speakers.

 

 

 

Modem-Related Symptoms

 

 

 

Symptom / Error

Action/FRU

 

 

Modem ring cannot wake up system from

For the External Modem, make sure Power on By Ring in

suspend mode.

BIOS Setup or Power Management is set to Enabled. For the

 

PCI modem, make sure Wake up by PCI card is set to

 

Enabled.

 

If PCI modem card is used, reinsert the modem card to PCI

 

slot firmly or replace the modem card.

 

In Win 98, ensure the telephone application is configured

 

correctly for your modem and set to receive messages and/

 

or fax.

 

 

Data/fax modem software program invokes

Ensure the modem card is installed properly.

but cannot receive/send data/fax

 

 

 

Fax/voice modem software program

Ensure the modem voice-in cable from modem adapter card

invokes but has no sound output. (Data files

to mainboard

are received normally; voice from modem

 

cannot be produced, but system sound

 

feature works normally.)

 

 

 

Video and Monitor-Related Symptoms

 

 

 

Symptom / Error

Action/FRU

 

 

Video memory test failed.Video adapter

Remove all non-factory-installed cards.

failed.

Load default settings (if screen is readable).

 

Mainboard

 

 

Display problem:

Monitor signal connection/cable.

- Incorrect colors

Monitor

- No high intensity

Video adapter card

- Missing, broken, or incorrect characters

Mainboard

- Blank monitor (dark)

 

- Blank monitor (bright)

 

- Distorted image

 

- Unreadable monitor

 

 

 

Display changing colors.

Monitor signal connection/cable.

 

Video adapter card

 

Mainboard

 

 

70

Chapter 4

Image 78
Contents Acer Aspire X3950/X5950 Service Guide Revision History Copyright Disclaimer Conventions Service Guide Coverage Table of Contents System Block Diagram and Board Layout Features ChapterPorts Power supplyDimension and weight Operating system and softwareX3950 System ComponentsFront Panel Icon ComponentX5950 Rear Panel Internal Components System LED Indicators LED indicator Color LED status DescriptionChapter Cmos Setup Utility System UtilitiesEntering Cmos setup Navigating Through the Setup UtilitySetup Utility Menus Product Information Parameter DescriptionStandard Cmos Features Parameter Description OptionAdvanced Bios Features LANAdvanced Chipset Features EistIntegrated Peripherals AhciPower Management Setup PC Health Status VbatFrequency/Voltage Control Bios Security Features Setting a system passwordRemoving a system password Load Default Settings Save & Exit Setup Exit Without Saving System Disassembly Disassembly RequirementsPre-disassembly Procedure Main Unit Disassembly X3950 modelX5950 model Removing the Side Panel Removing the Front Bezel Page Removing the Heatsink Fan Assembly Page Removing the Processor Page Removing the Optical Drive Remove the two screws C that secure the optical drive Slide the optical drive out of the bracket Removing the Hard Disk Drive Removing the Power Supply Lift the power supply module off the unit X3950 Removing the Memory Modules Removing an Expansion Card To remove a network cardTo remove a VGA card To remove a TV tuner card Removing the Front I/O and Card Reader Boards Pull the board out of the bracket Chapter Pull the I/O board out of the bracket Removing the Mainboard Lift the board off the housing Removing the Top Bezel Chapter System Troubleshooting Hardware Diagnostic ProcedureSystem External Inspection System Check ProceduresPower System Check System Internal InspectionCheckpoints Viewing Bios checkpointsBootblock Initialization Code Checkpoints Checkpoint DescriptionBootblock Recovery Code Checkpoints Post Code Checkpoints Module DIM Code Checkpoints Acpi Runtime CheckpointsMemory Error MessagesBoot Message Displayed DescriptionStorage Device Virus Related System Configuration EpromCmos MiscellaneousCPU eModule Error Messages USB eModule Error MessagesSmbios eModule Error Messages MPS Table Multi-processor eModule Error MessagesBeep Symptom Cause and Description Beep CodesIndex of Symptom-to-FRU Error Message Diskette Drive-Related Symptoms Symptom / Error Action/FRU Hard Disk Drive-Related Symptoms Symptom / Error Action/FRU CD/DVD-ROM Drive-Related Symptoms Symptom / Error Action/FRUReal-Time Clock-Related Symptoms Symptom / Error Action/FRU Audio-Related Symptoms Symptom / Error Action/FRUModem-Related Symptoms Symptom / Error Action/FRU Some or all keys on keyboard do not work  Keyboard Bios Recovery Select Save & Exit Setup, then press Enter Undetermined Problems System Block Diagram and Board Layout System Block DiagramMainboard Layout Code DescriptionPWR1 Chapter FRU Field Replaceable Unit List Exploded Diagram X3950 modelX5950 model X3950 FRU List System model PV.SE602.004 AX3950 AAP AJC PV.SE602.004CPU/PROCESSOR System model PT.SE602.003 AX3950 AAP ACS PT.SE602.003 Speaker Speaker Chiamaw 9M-20A200-000 Acer Logo LF System model PT.SE602.004 AX3950 AAP ACS PT.SE602.004 Front Bezel W/LED Switch Cable for TBD CPU/PROCESSOR System model PT.SE602.005 AX3950 AAP ACS PT.SE602.005 KH.01K01.007 X5950 FRU List System model 91.3CY01.002G Aagassi PVT/MVB SKU AX5950Front Bezel for Speaker Speaker USB Neosonica NEW Silver Color AC-MT-113 Specification Appendix aSystem Bios VGA Interface BD Combo Module Specification Keyboard and Input DevicesBdmv Aacs Super Multi Specification PcavDVD-R 2x / 4x CLV, 2.4x~6x Appendix a 100