Hard Disk Drive-Related Symptoms
Symptom / Error | Action/FRU |
|
|
Hard disk drive test failed. | Enter BIOS Setup and Load default settings |
| Hard disk drive cable |
| Hard disk drive |
| Mainboard |
|
|
Hard disk drive cannot format completely. | Enter BIOS Setup and Load default settings |
| Hard disk drive cable |
| Hard disk drive |
| Mainboard |
|
|
Hard disk drive has write error. | Enter BIOS Setup and Load default settings |
| Hard disk drive |
|
|
Hard disk drive LED fails to light, but | With the system power on, measure the voltage of hard disk |
system operates normally. | LED connector. |
| Hard drive LED cable |
|
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NOTE: Ensure hard disk drive is configured correctly in BIOS Setup, cable/jumper are set correctly before diagnosing any hard disk drive problems. (If only one drive is installed, please make sure the drive is connected to master connector or the drive is set to master.)
CD/DVD-ROM Drive-Related Symptoms
Symptom / Error | Action/FRU |
|
|
Run “Load Setup Defaults” in BIOS Setup Utility, then reboot | |
but works normally. | system. |
| DIMM |
| Mainboard |
|
|
| |
than 30 seconds before LED shutting off. | with a known good disc. |
Software asks to reinstall disc. Software | |
displays a reading CD/DVD error. | |
|
|
Disconnect all cables from | |
when the system is turned on and its eject | power cable, then press eject button to try to unload the disk. |
button is pressed and held. | |
| |
|
|
CD may have dirt or foreign material on it. Check with a | |
there are no messages are displayed. | known good disc. |
| Ensure the |
| |
|
|
Ensure the headphone jack of the | |
no sound output. | output. |
| Turn up the sound volume. |
| Speaker power/connection/cable. |
| |
|
|
NOTE: Ensure
Chapter 4 | 69 |