Acer X5950, X3950 manual Hard Disk Drive-Related Symptoms Symptom / Error Action/FRU

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Hard Disk Drive-Related Symptoms

Symptom / Error

Action/FRU

 

 

Hard disk drive test failed.

Enter BIOS Setup and Load default settings

 

Hard disk drive cable

 

Hard disk drive

 

Mainboard

 

 

Hard disk drive cannot format completely.

Enter BIOS Setup and Load default settings

 

Hard disk drive cable

 

Hard disk drive

 

Mainboard

 

 

Hard disk drive has write error.

Enter BIOS Setup and Load default settings

 

Hard disk drive

 

 

Hard disk drive LED fails to light, but

With the system power on, measure the voltage of hard disk

system operates normally.

LED connector.

 

Hard drive LED cable

 

 

NOTE: Ensure hard disk drive is configured correctly in BIOS Setup, cable/jumper are set correctly before diagnosing any hard disk drive problems. (If only one drive is installed, please make sure the drive is connected to master connector or the drive is set to master.)

CD/DVD-ROM Drive-Related Symptoms

Symptom / Error

Action/FRU

 

 

CD/DVD-ROM drive LED doesn't come on

Run “Load Setup Defaults” in BIOS Setup Utility, then reboot

but works normally.

system.

 

DIMM

 

Mainboard

 

 

CD/DVD-ROM drive LED flashes for more

CD/DVD-ROM may have dirt or foreign material on it. Check

than 30 seconds before LED shutting off.

with a known good disc.

Software asks to reinstall disc. Software

CD/DVD-ROM is not inserted properly.

displays a reading CD/DVD error.

CD/DVD-ROM is damaged.

 

 

CD/DVD-ROM drive cannot load or eject

Disconnect all cables from CD/DVD-ROM drive except

when the system is turned on and its eject

power cable, then press eject button to try to unload the disk.

button is pressed and held.

CD/DVD-ROM drive power.

 

CD/DVD-ROM drive

 

 

CD/DVD-ROM drive does not read and

CD may have dirt or foreign material on it. Check with a

there are no messages are displayed.

known good disc.

 

Ensure the CD/DVD-ROM driver is installed properly.

 

CD/DVD-ROM drive.

 

 

CD/DVD-ROM drive can play audio CD but

Ensure the headphone jack of the CD/DVD-ROM has an

no sound output.

output.

 

Turn up the sound volume.

 

Speaker power/connection/cable.

 

CD/DVD-ROM drive.

 

 

NOTE: Ensure CD/DVD-ROM drive is configured correctly in BIOS Setup, cable/jumper are set correctly and its laser beam is clean before diagnosing any CD/DVD-ROM drive problems.

Chapter 4

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Contents Acer Aspire X3950/X5950 Service Guide Revision History Copyright Disclaimer Conventions Service Guide Coverage Table of Contents System Block Diagram and Board Layout Chapter FeaturesDimension and weight Power supplyPorts Operating system and softwareFront Panel System ComponentsX3950 Icon ComponentX5950 Rear Panel Internal Components LED indicator Color LED status Description System LED IndicatorsChapter System Utilities Cmos Setup UtilityNavigating Through the Setup Utility Entering Cmos setupSetup Utility Menus Parameter Description Product InformationParameter Description Option Standard Cmos FeaturesLAN Advanced Bios FeaturesEist Advanced Chipset FeaturesAhci Integrated PeripheralsPower Management Setup Vbat PC Health StatusFrequency/Voltage Control Setting a system password Bios Security FeaturesRemoving a system password Load Default Settings Save & Exit Setup Exit Without Saving Disassembly Requirements System DisassemblyPre-disassembly Procedure X3950 model Main Unit DisassemblyX5950 model Removing the Side Panel Removing the Front Bezel Page Removing the Heatsink Fan Assembly Page Removing the Processor Page Removing the Optical Drive Remove the two screws C that secure the optical drive Slide the optical drive out of the bracket Removing the Hard Disk Drive Removing the Power Supply Lift the power supply module off the unit X3950 Removing the Memory Modules To remove a network card Removing an Expansion CardTo remove a VGA card To remove a TV tuner card Removing the Front I/O and Card Reader Boards Pull the board out of the bracket Chapter Pull the I/O board out of the bracket Removing the Mainboard Lift the board off the housing Removing the Top Bezel Chapter Hardware Diagnostic Procedure System TroubleshootingPower System Check System Check ProceduresSystem External Inspection System Internal InspectionBootblock Initialization Code Checkpoints Viewing Bios checkpointsCheckpoints Checkpoint DescriptionBootblock Recovery Code Checkpoints Post Code Checkpoints Module Acpi Runtime Checkpoints DIM Code CheckpointsBoot Error MessagesMemory Message Displayed DescriptionStorage Device Virus Related Eprom System ConfigurationMiscellaneous CmosSmbios eModule Error Messages USB eModule Error MessagesCPU eModule Error Messages MPS Table Multi-processor eModule Error MessagesBeep Codes Beep Symptom Cause and DescriptionIndex of Symptom-to-FRU Error Message Diskette Drive-Related Symptoms Symptom / Error Action/FRU CD/DVD-ROM Drive-Related Symptoms Symptom / Error Action/FRU Hard Disk Drive-Related Symptoms Symptom / Error Action/FRUModem-Related Symptoms Symptom / Error Action/FRU Real-Time Clock-Related Symptoms Symptom / Error Action/FRUAudio-Related Symptoms Symptom / Error Action/FRU Some or all keys on keyboard do not work  Keyboard Bios Recovery Select Save & Exit Setup, then press Enter Undetermined Problems System Block Diagram System Block Diagram and Board LayoutCode Description Mainboard LayoutPWR1 Chapter FRU Field Replaceable Unit List X3950 model Exploded DiagramX5950 model System model PV.SE602.004 AX3950 AAP AJC PV.SE602.004 X3950 FRU ListCPU/PROCESSOR System model PT.SE602.003 AX3950 AAP ACS PT.SE602.003 Speaker Speaker Chiamaw 9M-20A200-000 Acer Logo LF System model PT.SE602.004 AX3950 AAP ACS PT.SE602.004 Front Bezel W/LED Switch Cable for TBD CPU/PROCESSOR System model PT.SE602.005 AX3950 AAP ACS PT.SE602.005 KH.01K01.007 System model 91.3CY01.002G Aagassi PVT/MVB SKU AX5950 X5950 FRU ListFront Bezel for Speaker Speaker USB Neosonica NEW Silver Color AC-MT-113 Appendix a SpecificationSystem Bios VGA Interface Keyboard and Input Devices BD Combo Module SpecificationBdmv Aacs Pcav Super Multi SpecificationDVD-R 2x / 4x CLV, 2.4x~6x Appendix a 100