Canon FB620U User’s Guide electonic manual

Page 33

Problems starting ScanGear CS-U as a TWAIN driver from within another application

 

Cause 1:

Insufficient memory (RAM) available to start ScanGear CS-U

 

Solution:

Close other programs and start ScanGear CS-U

 

 

 

 

Cause 2:

ScanGear CS-U already running as a TWAIN driver within another application

 

Solution:

Close the ScanGear CS-U already running as a TWAIN driver (See ScanGear CS-U

 

 

User’s Guide electonic manual)

 

 

 

 

Cause 3:

ScanGear CS-U is not installed

 

Solution:

Install ScanGear CS-U(See Quick Start Guide)

 

 

 

 

Cause 4:

Application program is not TWAIN_32 compatible

 

Solution:

Start ScanGear CS-U from within a TWAIN_32 compatible program

 

 

 

 

Cause 5:

The scanner not selected

 

Solution:

Select scanner following the directions included in the application manual

 

 

 

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Contents GuideGuide This page intentionally left blank Organization of the Product Guide How to Use the Product GuideDisclaimer Conventions Used in this GuideTable of Contents Page Compact Footprint Features of the CanoScan FB620UPage About Locations Safety PrecautionsAbout the Power Supply General Handling Precautions Page Setup and Use Uneven or stepped surfaces High-temperature environments Sunlight Scanning Unit Components GuideUSB Connector Placement and Connection Connecting to the Computer Scanner Connected to Another USB Device About the USB Interface Lift the document cover Place the document Positioning the DocumentsPage Smart Button and ScanGear Toolbox CS How to Use the Start ButtonChanging the Start Button Functions Page Transporting the Scanner Lock Switch Position Appendices Troubleshooting Scanner Appears as an Unknown Device Not a Scanner Twain problem message is displayed Windows Installation is unsuccessfulUser’s Guide electonic manual Scanner not identified Problems with the ScannerScanner will not scan Problems with ScanningGlossy color photo will not scan clearly Scan quality is poorWhitened edges on image scanned from thick book Stripes appear on scan of publicationSlow scanning speed Can a Film Adapter Unit be used with this scanner?Care and Maintenance Outer Casing USB Major SpecificationsIndex Mail support via Canon Computer Systems, Inc Canon Technical SupportOE-018AA Canon INC