Scan quality is poor
Cause 1: | Document cover is open |
Solution: | Close the document cover |
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|
Cause 2: | Original document floating on document glass |
Solution: | Gently press down on the document cover to prevent the document from |
| floating |
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|
Cause 3: | Improperly closed or floating document cover |
Solution: | Hold document cover down with hand during scan |
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|
Cause 4: | Dirty document glass or document cover |
Solution: | Clean document glass or document cover (See p. 38) |
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|
Cause 5: | Incorrect scan settings |
Solution: | Rescan with adjusted settings (See the ScanGear |
| manual) |
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|
Cause 6: | A power cord is too close to the scanner |
Solution: | Move all power cords away from the top of the scanner and surrounding |
| area |
|
|
Glossy color photo will not scan clearly
Cause: | Optical interference created by the photo adhering to document glass |
| produces striped patterns |
Solution 1: | Gently press down on the document cover |
Solution 2: | Move the photo on the document glass to break the adhesion |
Solution 3: | Clean the document glass (See p. 38) |
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