Acer Film Scanner user manual Troubleshooting and FAQ

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English

Chapter 6. Troubleshooting and FAQ

6.1 Troubleshooting

6.1.1Why does the driver sometimes show the message “SCSI card not found”, and a few minutes later, it works properly?

To prevent damaging the scanner due to unstable power supply or short condition, the fuse on the SCSI card could be open for a while. During this period, the SCSI card does not function but after a few minutes, the fuse temperature cools down and the fuse recovers. You can solve this question by turning the scanner power off and turn it back on for a few minutes.

6.1.2The scanner can not work and the screen shows “Scanner not found” instead.

Make sure that the SCSI cable is connected properly to your PC and your scanner is turned on. Otherwise, turn on the scanner, then enter Windows

Control Panel and click Refresh in Device Manager tab of System.

6.1.3SCSI Connection Guideline

ScanWit film scanner uses a SCSI interface to connect to your computer and other SCSI devices. Depending upon the configuration you use, there will be certain guidelines to follow in order to ensure the proper function of your ScanWit film scanner and other devices:

Single Device Configuration (you connect the ScanWit film scanner directly to your computer, and there are no other SCSI devices inside your computer or connected to the ScanWit film scanner):

In this case, you need to connect a SCSI terminator to the SCSI OUT connector on your ScanWit film scanner.

Multiple Device Configuration (in addition to the ScanWit film scanner, there are other SCSI devices on the SCSI chain):

A SCSI chain allows up to 7 SCSI devices to be connected, and each SCSI device must have a unique SCSI ID number to avoid conflict between each other. The last device on the SCSI chain must be terminated.

In this case, make sure that each device on the SCSI chain uses a different SCSI ID number (refer to the documents that come with that device for details on how to check the SCSI ID number of other SCSI devices) to ensure the proper function of your ScanWit film scanner and other SCSI devices.

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Contents Film Scanner Page English Important Safety Instructions English FCC Information Table of Contents Working with Album MiraPhoto Quick Reference Map Memo Introduction FeaturesHardware Introduction Friendly and Smart DriverEject button LED indicatorsPower button Holder insertion slotScsi ID selector Power cord receptacleScsi in connector Ventilation holes300mm 200mm Scsi OUT connectorSoftware Introduction Install the Scsi interface card InstallationConnect the scanner to your computer Install scanner driver and other applications Install Scanner Driver SoftwareTest the scanner Place original on the holder Making Your First ScanIf you want to scan a filmstrip Insert the filmstrip holder into the holder insertion slot If you want to scan slides Scan To preview manually To use Scan buttonEdit Memo Using MiraPhoto Menu Bar Scan Size… Monitor Gamma Scanner Info… ContentsFilm Type Auto PreviewCombo Boxes Image Thumbnail AreaEnglish Resolution box Film Selection Area Control Buttons Film Type button Tool ButtonsFlip button Mirror button Rotate buttonCrop button Invert button Color Enhancement Tools buttonBrightness control Brightness/Contrast buttonContrast control Color Balance button Adjustment AreaChannel Lightness Bar Color Adjustment buttonEntry Box Color Channel box Curve buttonTonal Map Input/Output Status Area Histogram Level buttonAddition, if we take a look at the two images below Shadow Midtone Highlight Threshold Output Level box Input Level boxFilter button Color Wizard button Switch buttonApply all button Info button Preview AreaMemo Introduction Photo ExpressTool Bar Workspace Getting StartedEnglish Getting Images To create a new AlbumPrinting album thumbnails To add new images to an albumWorking on Images To re-align a photoTo re-size your photo To trim your photoUser defined option Printing Images To print an imageTo save a photo Create Calendars To create calendarsMorphing Photos To morph an imageWorking in Project Mode To move one object over another To replace images in a template Apply To add special edge effects to a photo object To add frame to a photo object Adding DecorationPrinting Templates To print a template as name cardsSharing Templates To e-mail a templateTo fax a template To output a template as a WebTroubleshooting Troubleshooting and FAQFAQ Re-packing Directions Service InformationAppendix Product Specification