Techno Tidbits & Problem-solving

Troubleshooting

Incorrect operations are often mistaken for trouble and malfunctions. If you think that there is something wrong with this component, check the points below. Sometimes the trouble may lie in another component. Investigate the other components and electrical appliances being used. If the trouble cannot be rectified even after exercising the checks listed below, ask your nearest PIONEER authorized service center or your dealer to carry out repair work.

Symptom

Cause

Remedy

Power

 

 

 

 

The power does not turn on.

• The power plug is disconnected.

• Connect the power plug to the wall outlet.

 

• The protection circuit may have been

• Disconnect the power plug from the

 

activated.

outlet, and insert again.

The unit does not respond

Static electricity caused by dry air.

• Switch the unit off, then on again.

when the buttons are

 

 

• Disconnect the power plug from the

pressed.

 

 

outlet, and insert again.

During operation, the unit

• The speaker wires are frayed or sticking

• Reinsert the speaker wires, making sure

suddenly switches off.

out of the jack, and are touching the back of

there are no stray strands of wire and that

 

the receiver or another set of wires.

they are inserted fully (see p.25)

AMP ERR blinks in the

• The receiver probably has a serious

• You won’t be able to operate the receiver

display and the unit turns

problem.

for a minute. After that turn the receiver

off.

 

 

back on. If you have the same problem

 

 

 

again call a Pioneer-accredited repair center.

OVERHEAT blinks in the

The receiver has gotten too hot.

• Turn the receiver off and allow it to cool

display and no sound is

 

 

down with good ventilation. It is very likely

output.

 

 

that you have a heat dispersal and ventilation

 

 

 

problem so please follow the instructions in

 

 

 

“Installing the Receiver” (p.8 ) carefully.

Setup

 

 

 

 

The setup screen doesn't

• The output jacks haven't been connected

Check all connections (see p.16-23).

appear.

properly.

 

 

 

The MONITOR OUT jack haven't been

• Connect the MONITOR OUT jacks to the

 

connected.

TV monitor (see p.16).

Every time Auto Surround

• The room environment is not optimal for

• Make sure the room environment is in

Sound Setup is attempted,

auto setup (too much ambient noise,

line with the guidelines displayed on the

there is some kind of error, or

obstacles blocking the speakers from the

OSD during auto setup (see p.13-14, memo

the settings seem incorrect.

microphone, etc.)

p.15, & 36-37).

The LARGE and SMALL

• There are other frequencies in the room

• Check for household appliances (air

settings for speakers after

that are affecting the auto setup.

conditioner, fan, etc.) that may be affecting

the Auto Surround Sound

 

 

the environment and switch them off if

Setup are incorrect.

 

 

necessary.

After the proper settings

• The speakers have been incorrectly

Check all connections (see p.25).

have been made, there still

connected (+/- connections are reversed).

 

 

seems to be something

 

 

 

 

wrong with the sound.

 

 

 

 

No audio

 

 

 

 

No sound is output when a

Improper connections.

• Make sure the component is connected

function is selected.

 

 

correctly (see p.16-26).

 

Sound is muted.

• Press MUTING on the remote control.

 

• The volume is turned down.

Adjust MASTER VOLUME.

 

• The TAPE 2 MONITOR is on.

• Turn TAPE 2 MONITOR off (see p.54).

 

Speakers are turned off.

• Press SPEAKERS (A/B) to select the

 

 

 

speakers you connected (see p.71).

 

DIGITAL/ANALOG setting is incorrect.

• Select the proper signal with the SIGNAL

 

MULTI CH IN mode is on.

SELECT button (see p.45).

 

 

 

Turn MULTI CH IN mode off (see p.53).

No sound output from the

• The U-shaped connectors that connect

Connect the POWER AMP IN terminals

front speakers.

the POWER AMP IN terminals to the front

to the front channel pre outs using the

 

channel pre outs are not connected.

supplied U-shaped connectors (see p.30).

 

• The front speakers are connected to the

• Connect the front speakers to the A

 

B speaker system jack.

speaker system jacks (see p.25).

EXPERT

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Pioneer VSX-47TX manual Troubleshooting