Diagnostic Error Codes

Maintenance & Service Guide

Presario 1200 Series

Models: 1245

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Diagnostic error codes occur if the system recognizes a problem while running the Compaq Diagnostic program. These error codes help identify possibly defective subassemblies.

The following tables list error codes, a description of the error condition, and the action required to resolve the error condition.

IMPORTANT: Retest the system after completing each step. If the problem has been resolved, do not proceed with the remaining steps.

For the removal and replacement of a particular subassembly, see Removal and Replacement

Procedures.

Select error codes by number or type:

	101 through 114
	200 through 215	Processor Test
	300 through 304	Memory Test
	401 through 403	Keyboard Test
	600 through 699	Parallel Printer Test
	1101	Diskette Drive Test
	1701 through 1736	Serial Test
	501 through 516	Hard Drive Test
	2402 through 2456	Video Test
	2458 through 2480	Audio Test
	3206	Touch Pad Pointing Device Test
	8601 through 8602	CD Test
	3301 through 6623

	Processor Test Error Codes
Error
Code	Description	Recommended Action
101-xx CPU test failed		Replace the processor and retest.
102-xx Coprocessor or Weitek Error		1. Run the Configuration and Diagnostics
		Utilities.
		2. Replace the processor board and retest.
103-xx DMA page registers test failed		Replace the system board and retest.
104-xx Interrupt controller master test failed
105-xx Port 61 error
106-xx Keyboard controller self-test failed
107-xx CMOS RAM test failed
108-xx CMOS interrupt test failed
109-xx CMOS clock test failed
110-xx Programmable timer load data test failed
113-xx Protected mode test failed
114-01 Speaker test failed		1. Check system configuration.

2. Verify cable connections to speaker.

3. Replace the system board and retest.

Memory Test Error Codes

200-xx Memory machine ID test failed

202-xx Memory system ROM checksum failed

203-xx Write/Read test failed

204-xx Address test failed

211-xx Random pattern test failed

214-xx Noise test failed

215-xx Random address test failed

1. Flash the system ROM and retest.

2. Replace the system board and retest. 1. Remove the memory module and retest.

2.Install a new memory module and retest.

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Keyboard Test Error Codes

300-xx Failed ID Test

301-xx Failed Selftest/Interface Test

302-xx Failed Individual Key Test

304-xx Failed Keyboard Repeat Test

1.Check the keyboard connection. If disconnected, turn off the computer and

connect the keyboard.

2. Replace the keyboard and retest.

3. Replace the system board and retest.

Parallel Printer Test Error Codes

401-xx Printer failed or not connected

402-xx Failed Port Test

403-xx Printer pattern test failed

1.Connect the printer.

2.Check power to the printer.

3.Install the loop-back connector and retest.

4.Check port and IRQ configuration.

5.Replace the system board and retest.

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Diskette Drive Test

Diskette ID drive types test 600-xx failed

601-xx Diskette format failed

602-xx Diskette read test failed

603-xx Diskette write, read, compare test failed

604-xx Diskette random read test failed

605-xx Diskette ID media failed

606-xx Diskette speed test failed

609-xx Diskette reset controller test failed

610-xx Diskette change line test failed

697-xx Diskette type error

698-xx Diskette drive speed not within limits Diskette drive/media ID error

699-xx

1. Replace the diskette media and retest.

2.Check and/or replace the diskette power and signal cables and retest.

3. Replace the diskette drive and retest. 4. Replace the system board and retest.

1.Replace media.

2.Run the Configuration and Diagnostics Utilities.

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1101- Serial port test failed xx

Serial Test Error Codes

1.Check port configuration.

2.Replace the system board and retest.

Hard Drive Test Error Codes

1701- Hard drive format test failed xx

1702- Hard drive read test failed xx

1703- Hard drive write/read/compare test failed xx

1704- Hard drive random seek test failed xx

1705- Hard drive controller test failed xx

1706- Hard drive ready test failed xx

1707- Hard drive recalibration test failed xx

1708- Hard drive format bad track test failed xx

1709- Hard drive reset controller test failed xx

1710- Hard drive park head test failed xx

1715- Hard drive head select test failed xx

1716- Hard drive conditional format test failed xx

1717- Hard drive ECC* test failed xx

1719- Hard drive power mode test failed xx

1724- Network preparation test failed xx

1736- Drive monitoring test failed xx

1.Run the Configuration and Diagnostics Utilities and verify drive type.

2.Verify that all secondary drives have secondary drive capability.

3.Replace the hard drive and retest.

4.Replace the system board and retest.

* ECC = Error Correction Code

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Video Test Error Codes

501-xx	Video controller test failed
502-xx	Video memory test failed
503-xx	Video attribute test failed
504-xx	Video character set test failed
505-xx	Video 80 × 25 mode 9 × 14 character cell
	test failed
506-xx	Video 80 × 25 mode 8 × 8 character cell
506-xx	test failed
507-xx	Video 40 × 25 mode test failed
508-xx	Video 320 × 200 mode color set 0 test
	failed
509-xx	Video 320 × 200 mode color set 1 test
509-xx	failed
510-xx	Video 640 × 200 mode test failed
511-xx	Video screen memory page test failed
512-xx	Video gray scale test failed
514-xx	Video white screen test failed
516-xx	Video noise pattern test failed
2402-	Video memory test failed
xx
2403-	Video attribute test failed
xx
2404-	Video character set test failed
xx
2405-	Video 80 × 25 mode 9 × 14 character cell
xx	test failed
2406-	Video 80 × 25 mode 8 × 8 character cell
xx	test failed
2408-	Video 320 × 200 mode color set 0 test
xx	failed
2409-	Video 320 × 200 mode color set 1 test
xx	failed
2410-	Video 640 × 200 mode test failed
xx
2411-	Video screen memory page test failed
xx
2412-	Video gray scale test failed
xx
2414-	Video white screen test failed
xx
2416-	Video noise pattern test failed
xx
2418-	ECG/VGC memory test failed
xx
2419-	ECG/VGC ROM checksum test failed
xx
2421-	ECG/VGC 640 × 200 graphics mode test
xx	failed
2422-	ECG/VGC 640 × 350 16 color set test
xx	failed
2423-	ECG/VGC 640 × 350 64 color set test
xx	failed
2424-	ECG/VGC monochrome text mode test
xx	failed
2425-	ECG/VGC monochrome graphics mode test
xx	failed
2431-	640 × 480 graphics test failure
xx
2432-	320 × 200 graphics (256 color mode) test
xx	failure
2448-	Advanced VGA Controller test failed
xx
2451-	132-column Advanced VGA test failed
xx
2456-	Advanced VGA 256 Color
xx	test failed
2458-	Advanced VGA BitBLT test
xx
2468-	Advanced VGA DAC test
xx
2477-	Advanced VGA data path test
xx
2478-	Advanced VGA BitBLT test
xx
2480-	Advanced VGA LineDraw test
xx