Compaq 1245 Power-On Self Test Post, Running Post, Probable Cause, Recommended Action

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Maintenance & Service Guide

Presario 1200 Series

Model: 1245

Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal & Replacement Procedures Specifications Pin Assignments Battery Pack Operations

Power-On Self Test (POST)

Running POST

To run POST, complete the following steps:

Turn off the computer; then, turn on the computer.

If POST does not detect any errors, the computer will not beep. This indicates successful completion of POST test. POST has run successfully and boots from the hard drive (or from a bootable diskette if one is installed in the diskette drive).

If POST detects errors, the errors are indicated by screen and/or audible messages.

Refer to "Power-On Self-Test (POST) Codes" in the tables for a list of POST codes and their relevant descriptions.

If the system is not functioning well enough to run POST, or if the display is NOTE: not functioning well enough to show POST error messages, refer to the

Troubleshooting tables.

Power-On Self-Test Messages

102-System Board Failure

Probable Cause

 

Recommended Action

DMA, timers, etc.

 

Replace the system board.

162-System Options Not Set

Probable Cause

Configuration incorrect

CMOS reflects that an invalid configuration has been set.

RAM failure

Memory test data error

XX000YZZ RAM failure

Recommended Action

Run Computer Setup.

Run Computer Setup.

1.Replace the memory modules.

2.Replace the system board.

1.Replace the memory modules.

2.Replace the system board.

Replace the system board.

XX000YZZ 201-Memory Error

Probable Cause

 

 

 

Recommended Action

RAM failure

 

 

1. Replace the memory modules.

 

 

2.

Replace the system board.

Memory test data error

1.

Replace the memory modules.

 

 

2.

Replace the system board.

XXOOOYZZ Ram failure

 

 

Replace the system board.

 

 

 

301-Keyboard Error

 

 

 

 

 

 

Probable Cause

 

 

 

Recommended Action

Keyboard failure

1.

Ensure that keys are not depressed

 

 

 

 

during POST.

 

 

2.

Reconnect the keyboard with the

 

 

 

 

computer off.

 

 

3.

Replace the keyboard.

 

 

 

304-Keyboard or System Unit Error

 

 

 

 

 

 

Probable Cause

 

 

 

Recommended Action

Keyboard or system board error

1.

Replace the keyboard.

 

 

2.

Replace the TouchPad or mouse.

 

 

3.

Replace the system board.

 

 

 

601-Diskette Controller Error

 

 

 

 

Probable Cause

Recommended Action

Mismatch in drive type or failure in the

1.

Run Computer Checkup (TEST).

diskette controller

 

 

 

 

 

 

2.

Check and/or replace cables.

 

 

3.

Replace the system board.

 

605-Diskette Drive Error

 

 

 

 

Probable Cause

 

Recommended Action

Mismatch in drive type

 

 

Run Computer Setup.

 

1780-Primary Hard Drive 0 Failure

 

 

 

 

Probable Cause

 

Recommended Action

Disk 0 failed to respond

1.

Run Computer Checkup (TEST).

 

 

2.

Replace the hard drive.

Hard drive format error

1.

Run Computer Checkup (TEST).

 

 

2.

Replace the hard drive.

 

1782-Hard Drive Controller

 

 

 

 

Probable Cause

 

Recommended Action

Hard drive controller failure

1.

Run Computer Setup.

 

 

2.

Replace the hard drive.

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Contents Maintenance & Service Guide Maintenance & Service Guide Symbols PrefaceCompaq Product DescriptionModels & Features Battery ES NiMH System Memory 32 MBDisplay 12 HPA Processor Hard Drive CD Drive 24× MAX ModemFront Panel Components Controls and LightsLeft Side Components Right Side Components Bottom of Unit Rear Connectors Power Management for Windows Power Management Properties Power Management SettingsDisplay Properties Sleep Hibernation Mode Mode To Initiate To End IndicatorsRebooting After a Lockup Servicing Your Computer Full Off Mode Illustrated Parts Catalog Place cursor over each device to obtain its part number System UnitBoards Place cursor over each device to obtain its part numberDisplay Assembly Mass Storage Devices Place cursor over each device to obtain its part numberMiscellaneous Cables Kit Power Cord CablesMiscellaneous Hardware and Plastics Kit Miscellaneous Hardware and Plastics KitMiscellaneous Parts Description Documentation and SoftwareSpare Part Number Removal and Replacement Procedures Serial Number LocationElectrostatic Discharge Generating StaticService Considerations Select the desired illustration Cables and ConnectorsPlastic Parts ZIF Connectors Ribbon cable position for the 3.2-GB hard drive Ribbon cable position for the CD drive Ribbon cable position for the diskette drive Back to Cables and Connectors Preparing the Computer for Disassembly Removing the Battery Pack To remove the battery pack, complete the following stepsReplacement Procedures Prepare the computer for disassembly Removing the Palmrest Cover with Touch PadWhen replacing the palmrest cover, ensure Return to Removal Removing the Heatspreader Removing the Keyboard Removing the Processor To replace the processor complete the following steps Maintenance & Service Guide Removing the Hard Drive Presario 1200 Series Models Replacement Procedures Removing the CD Drive Maintenance & Service Guide To replace the CD drive, reverse the previous procedures Removing the Battery Charger Board Removing the Modem To replace the modem, reverse the previous procedures Removing the Display Panel Assembly Maintenance & Service Guide Maintenance & Service Guide Maintenance & Service Guide When removing the display panel assembly Return to Removal Removing the Upper CPU Cover Removing the Speaker Assembly Fan Assembly System Board Dip Switch Settings Memory Module Removing the Diskette DriveReplacement Procedures Removing the Fan Assembly System Board Dip Switch Settings Memory ModuleTo replace the fan assembly, reverse the previous procedure Removing the System Board Remove three standoffs from the system board Maintenance & Service Guide Remove three screws from the system board To replace the system board, reverse the previous procedures Removing the Memory Module Memory ModuleReplacement Procedures Specifications Physical and EnvironmentalSystem Interrupts System InterruptsHardware System Function System DMA System DMAHardware DMA System Function System I/O Address Address Hex System Function Shipping ConfigurationSystem I/O Address System Memory Catalog System Memory CatalogDisplay Memory Expansion Energy Battery PackEnvironmental Requirements Diskette Drive Logical Configuration Hard DrivesHard Drives Capacity Per Drive Formatted Seek Times24× CD Drive Dimensions CD DriveRotational Speed Typical Transfer RateConnector Pin Assignments Battery Pack Operating Time Increasing Battery Pack Operating TimeConditioning a Battery Pack Disposing of a Used Battery PackTroubleshooting Follow the Preliminary StepsPreliminary Steps Run Computer CheckupPower-On Self Test Post Running PostProbable Cause Recommended ActionPerform Computer Checkup Test Compaq DiagnosticsView System Information Inspect Contacting Compaq Support Shipping PreparationClearing the Power-on Password Remove the Palmrest Cover with Touch PadDiagnostic Error Codes Select error codes by number or typeTroubleshooting Without Diagnostics Before Replacing PartsSolving Minor Problems Solving PC Card Problems Solving Power Problems