Compaq 233789-371 manual CD-ROM, CD-RW, or DVD-ROM

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Symptom

CD-ROM, CD-RW, or DVD-ROM drive cannot read a disc or takes too long to start.

Recording audio CDs is difficult or impossible.

CD-ROM, CD-RW, or DVD-ROM

Problem		Solution
CD has been inserted	Reinsert the CD with the label facing up.
upside down.

The DVD-ROM drive	Wait at least 30 seconds to let the DVD-ROM
will take longer to start	drive determine the type of media being played.
because it has to	If the disc still does not start, read the other
determine the type of	solutions listed in this topic.
media being played,
such as audio or video.
CD or DVD disc is dirty.	Clean CD or DVD with a CD cleaning kit, which is
	available in most computer stores.

Windows does not	1.	On the Windows taskbar, click Start, point to
detect CD-ROM or		Settings, and then click Control Panel. The
DVD-ROM driver.		Control Panel window is displayed.
	2.	Double-click the System micon. The System
		Properties dialog box is displayed.
	3.	Click the Device Manager tab.
	4.	Click the plus sign ’ next to the CD or DVD
		drive, and select the installed driver.
	5.	Click the Remove button, and click OK twice.
	6.	Restart your computer, and let Windows
		detect the CD or DVD driver.
Wrong or poor quality	Verify that you are using the correct media for
media type.	the drive.
	Try a different brand of media. Quality varies
	widely between manufacturers.

Note: See online Help in the Easy CD Creator software for detailed troubleshooting tips.

8-6 NEED SOME HELP?

MY PRESARIO—GETTING STARTED

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Contents My Presario Getting Started Compaq Presario First Edition February Part Number Page Contents Windows Basics Understanding the System Status Lights Welcome to the Web Common Tasks Glossary Index This Chapter IntroductionWho Should Read This Guide? Using My Presario-Getting StartedComputer Illustrations and Features Symbols and Graphics UsedFind Information? Where CanSafety and Comfort SafetyHow Do I Find Information on the CD-ROM? Using My Presario-Learning More CDSetting Up Your Computer What’s in Back? 5000 Series What’s in Front? 5000 SeriesWhat’s in Back? 3200 Series What’s in Front? 3200 SeriesPlug In and Go Setting Up Your Computer 5000 SeriesSetting Up Your Computer 3200 Series Setting up Microsoft Windows Setup, Login, and PasswordsLogin,and Passwords SetupRegistering with Microsoft RegistrationRegistering with Compaq Creating Your User Account RegistrationSetting Up Your Printer 5000 Series Printer SetupSetting Up Your Printer 3200 Series Setting UP Your Computer Windows 3 Basics Features of the Windows Desktop HelpViewing the Windows Desktop Features Windows DesktopUsing the Start Menu Help Accessing Online HelpUsing Your Computer Main keys Arrow keys Function keys Keyboard BasicsGetting to Know the Standard Keyboard Keys Keyboard Buttons Using CD/DVD Control ButtonsUsing Internet Zone Buttons Help G and My programme D buttons Using Quick Launch Web ButtonsAssigning.the My programme Button Adjusting the VolumeWaking Your Computer Putting Your Computer to SleepNumbers Mailindicates when you have e-mail waiting to be readProprietary Internet services such as AOL Sleep indicates the computer is in the sleep modeScrolling Accessing Software and FilesScroll Mouse Making Screen SelectionsAutoscrolling Turning on the Speakers SpeakersDVD-ROM, Zip Drives Using the Diskette Drive 5000 SeriesUsing the Diskette Drive 3200 Series Diskette, Hard Drive, CD-ROMUsing the Hard Drive Press the Load/Eject ≤ 1 button to open the drive CD-ROM, CD-RW, or DVD-ROM Drive 5000 SeriesPress the Load/Eject 1 button to open the drive door CD-ROM, CD-RW, or DVD-ROM Drive 3200 SeriesPlaying an Audio CD 5000 Series Removing a Disc from a Drive 5000 SeriesRemoving a Disc from a Drive 3200 Series Playing an Audio CD 3200 Series Model may vary Playing a DVD-ROM MovieIdentifying Your Region Setting Using Regionalized DVDsCreating Your Own CDs Removing a Disk from the Zip Drive Inserting a Disk Into the Zip DriveInternet Video Camera Using Logitech QuickCam Internet Video CameraWelcome to Web Basic Concepts What Is the Internet?What Is a Hyperlink? Internet Connection Connecting with AOLWeb Searches Searching the Web Using AOLTyping an E-mail Message Setting Up Outlook Express E-mailMail Understanding E-mail Addresses Press the Instant E-mail ƒ button on the Internet keyboard Sending an E-mail Using Outlook ExpressReading Your Outlook Express E-mail Messages Content AdvisorRestricting Internet Content Checking Your Registration My Presario Web SitePrint Basics Digital Audio Files Common 6 TasksPrint Basics Using the Menu to PrintPlaying Games on Your Computer GamesSoftware Installing Software from a CD, DVD, or DisketteInstalling Software Downloaded from the Internet Common Tasks Internal Components Upgrading Components Adding Components Computer 7 UpgradesInternal Components Accessing Internal Computer ComponentsUpgrading the CD-ROM, CD-RW, and DVD-ROM Drives Upgrading ComponentsTip Upgrading Computer Memory Adding the Optional Hard Drive Adding ComponentsMY PRESARIO-GETTING Started Type and number of expansion slots may vary by model Adding an Expansion or Option CardHelpful Hints Need Some Help?Helpful Hints Entering Bios Cmos SetupUsing the QuickRestore CD QuickRestoreCompaq Support Audio CD-ROM, CD-RW, or DVD-ROM Diskette Drive Improperly inserted Problem persists, run the WindowsMaintenance Wizard to repair the drive Diskette drive light stays onDisplay Monitor Failed Drive CommandsComputer, press the Reset button again Hard DriveInternet Access Keyboard and Scroll Mouse Memory Power Glossary Glossary MY PRESARIO-GETTING Started Glossary USB port universal serial bus port Index SymbolsCD-RW2-2, 4-12, 4-14, 7-3 diskette 2-2 MY PRESARIO-GETTING Started Index Index Port 2-2 See also Internet