Compaq 233789-371 manual Power

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Symptom

Computer will not turn on.

“Illegal Operation has Occurred” error message is displayed.

Computer will not start.

Power

Problem	Solution
Line voltage selection	Set the line voltage selection switch to the
switch is not in the	correct setting for your region, or call Compaq
proper position for	Technical Support for assistance. Refer to your
your region (115V/	Certificate of Warranty for details.
230V).

Wall outlet is bad.	Test the outlet by connecting a different
	electrical device to outlet.
Software being used is	Verify that the software is certified by Microsoft
not Microsoft-certified	for your version of Windows (see programme
for your version of	packaging for this information).
Windows.

Configuration files are	If possible, save all data, close all programmes,
corrupt.	and restart your computer. If the error message
	returns, you may need to back up your data files
	and use the QuickRestore CD. Refer to the
	QuickRestore CD table in this chapter for details.
	▲ Caution: Factory Restore reformats your
	hard drive; all data files will be lost.
System files may have	1. Insert a start-up disk in the diskette drive.
been damaged. You	2. Restart your computer.
will need to insert a	3. At the A:> prompt, type SYS C: and press the
start-up disk or	Enter key. The following message will be
Windows Start-Up disk	displayed: SYSTEM TRANSFERRED. This task
to restart your	will restore the system files to your hard
computer.	drive.
	4. Restart your computer.
	If this task does not restart your computer, call
	Compaq Technical Support. Refer to your
	Certificate of Warranty for details.

Wrong memory	Verify the installation of memory modules by
modules were used in	calling Compaq Technical Support. Refer to your
upgrade, or memory	Certificate of Warranty for details.
modules were installed
in the wrong location.
Hard drive has been	Call Compaq Technical Support. Refer to your
damaged.	Certificate of Warranty for details.

8-14 NEED SOME HELP?

MY PRESARIO—GETTING STARTED

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Contents My Presario Getting Started Compaq Presario First Edition February Part Number Page Contents Windows Basics Understanding the System Status Lights Welcome to the Web Common Tasks Glossary Index This Chapter IntroductionWho Should Read This Guide? Using My Presario-Getting StartedComputer Illustrations and Features Symbols and Graphics UsedFind Information? Where CanSafety and Comfort SafetyHow Do I Find Information on the CD-ROM? Using My Presario-Learning More CDSetting Up Your Computer What’s in Back? 5000 Series What’s in Front? 5000 SeriesWhat’s in Back? 3200 Series What’s in Front? 3200 SeriesPlug In and Go Setting Up Your Computer 5000 SeriesSetting Up Your Computer 3200 Series Setting up Microsoft Windows Setup, Login, and PasswordsLogin,and Passwords SetupRegistering with Compaq RegistrationRegistering with Microsoft Creating Your User Account RegistrationSetting Up Your Printer 5000 Series Printer SetupSetting Up Your Printer 3200 Series Setting UP Your Computer Windows 3 Basics Features of the Windows Desktop HelpViewing the Windows Desktop Features Windows DesktopUsing the Start Menu Help Accessing Online HelpUsing Your Computer Getting to Know the Standard Keyboard Keys Keyboard BasicsMain keys Arrow keys Function keys Keyboard Buttons Using CD/DVD Control ButtonsUsing Internet Zone Buttons Help G and My programme D buttons Using Quick Launch Web ButtonsAssigning.the My programme Button Adjusting the VolumeWaking Your Computer Putting Your Computer to SleepNumbers Mailindicates when you have e-mail waiting to be readProprietary Internet services such as AOL Sleep indicates the computer is in the sleep modeScrolling Accessing Software and FilesScroll Mouse Making Screen SelectionsAutoscrolling Turning on the Speakers SpeakersDVD-ROM, Zip Drives Using the Diskette Drive 5000 SeriesUsing the Diskette Drive 3200 Series Diskette, Hard Drive, CD-ROMUsing the Hard Drive Press the Load/Eject ≤ 1 button to open the drive CD-ROM, CD-RW, or DVD-ROM Drive 5000 SeriesPress the Load/Eject 1 button to open the drive door CD-ROM, CD-RW, or DVD-ROM Drive 3200 SeriesRemoving a Disc from a Drive 3200 Series Removing a Disc from a Drive 5000 SeriesPlaying an Audio CD 5000 Series Playing an Audio CD 3200 Series Model may vary Playing a DVD-ROM MovieIdentifying Your Region Setting Using Regionalized DVDsCreating Your Own CDs Removing a Disk from the Zip Drive Inserting a Disk Into the Zip DriveInternet Video Camera Using Logitech QuickCam Internet Video CameraWelcome to Web What Is a Hyperlink? What Is the Internet?Basic Concepts Internet Connection Connecting with AOLWeb Searches Searching the Web Using AOLMail Setting Up Outlook Express E-mailTyping an E-mail Message Understanding E-mail Addresses Press the Instant E-mail ƒ button on the Internet keyboard Sending an E-mail Using Outlook ExpressReading Your Outlook Express E-mail Messages Content AdvisorRestricting Internet Content Checking Your Registration My Presario Web SitePrint Basics Digital Audio Files Common 6 TasksPrint Basics Using the Menu to PrintPlaying Games on Your Computer GamesSoftware Installing Software from a CD, DVD, or DisketteInstalling Software Downloaded from the Internet Common Tasks Internal Components Upgrading Components Adding Components Computer 7 UpgradesInternal Components Accessing Internal Computer ComponentsUpgrading the CD-ROM, CD-RW, and DVD-ROM Drives Upgrading ComponentsTip Upgrading Computer Memory Adding the Optional Hard Drive Adding ComponentsMY PRESARIO-GETTING Started Type and number of expansion slots may vary by model Adding an Expansion or Option CardHelpful Hints Need Some Help?Helpful Hints Entering Bios Cmos SetupUsing the QuickRestore CD QuickRestoreCompaq Support Audio CD-ROM, CD-RW, or DVD-ROM Diskette Drive Improperly inserted Problem persists, run the WindowsMaintenance Wizard to repair the drive Diskette drive light stays onDisplay Monitor Failed Drive CommandsComputer, press the Reset button again Hard DriveInternet Access Keyboard and Scroll Mouse Memory Power Glossary Glossary MY PRESARIO-GETTING Started Glossary USB port universal serial bus port Index SymbolsCD-RW2-2, 4-12, 4-14, 7-3 diskette 2-2 MY PRESARIO-GETTING Started Index Index Port 2-2 See also Internet