Acer 7620Z manual Troubleshooting tips, Error messages Corrective action

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English

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Troubleshooting

This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer yourself; contact your dealer or authorized service center for assistance.

Troubleshooting tips

This notebook PC incorporates an advanced design that delivers onscreen error message reports to help you solve problems.

If the system reports an error message or an error symptom occurs, see "Error messages" below. If the problem cannot be resolved, contact your dealer. See "Requesting service" on page 44.

Error messages

If you receive an error message, note the message and take the corrective action. The following table lists the error messages in alphabetical order together with the recommended course of action.

Error messages

Corrective action

 

 

CMOS battery bad

Contact your dealer or an authorized service center.

 

 

CMOS checksum error

Contact your dealer or an authorized service center.

 

 

Disk boot failure

Insert a system (bootable) disk into the floppy drive

 

(A:), then press <Enter> to reboot.

 

 

Equipment

Press <F2> (during POST) to enter the BIOS utility,

configuration error

then press Exit in the BIOS utility to reboot.

 

 

Hard disk 0 error

Contact your dealer or an authorized service center.

 

 

Hard disk 0 extended

Contact your dealer or an authorized service center.

type error

 

 

 

I/O parity error

Contact your dealer or an authorized service center.

 

 

Keyboard error or no

Contact your dealer or an authorized service center.

keyboard connected

 

 

 

Keyboard interface

Contact your dealer or an authorized service center.

error

 

 

 

Memory size mismatch

Press <F2> (during POST) to enter the BIOS utility,

 

then press Exit in the BIOS utility to reboot.

 

 

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Contents TravelMate 7720/7320 Series Users GuidePage Information for your safety and comfort Safety instructionsTurning the product off before cleaning Using electrical power Guidelines for safe battery usage Product servicingReplacing the battery pack Potentially explosive environmentsAdditional safety information Telephone line safetyOperating environment Medical devicesVehicles Potentially explosive environmentsEmergency calls Disposal instructions Mercury advisoryTips and information for comfortable use Finding your comfort zone Taking care of your visionDeveloping good work habits Basic care and tips for using your computer First things firstYour guides Turning your computer on and offTaking care of your computer Taking care of your AC adapterTaking care of your battery pack Cleaning and servicingPlease refer to Frequently asked questions on Xvi Contents Using a computer security lock Audio Acer eRecovery Management Page Acer Empowering Technology Empowering Technology passwordAcer eNet Management Empowering Technology Acer ePower Management Using power plansTo create a new power plan To switch between power plansTo delete a power plan Battery statusAcer ePresentation Management Acer eDataSecurity Management for selected models Acer eLock Management Empowering Technology Acer eRecovery Management Empowering Technology Acer eSettings Management Windows Mobility Center for Windows Vista only Your Acer notebook tour Front viewDescription Indicators on page 25 for more details Easy-launch buttons on page 26 for more detailsClosed front view Icon Description Latch Locks and releases the lidLeft view Icon DescriptionRight view Rear viewBase view Specifications SystemStorage Input devices Interface Options Indicators Icon Function DescriptionIcon Easy-launch button Default application Easy-launch buttonsIcon Productivity key Default application Touchpad Touchpad basicsFunction Left Right Main touchpad Center button Button Using the keyboard Lock keys and standard numeric keypadLock key Description Windows keys KeyDescriptionHotkeys Hotkey Icon Function DescriptionEuro symbol Special keysUS dollar sign Using a computer security lock Ejecting the optical CD or DVD drive trayAdjusting the volume AudioUsing the system utilities Acer Bio-Protection for selected modelsNTI Shadow Acer GridVista dual-display compatible Launch Manager Norton Internet SecurityHow do I check for viruses? Select Tasks & ScansFrequently asked questions Nothing appears on the screenImage is not full-screen No audio is heard from the computer Keyboard does not respondInfrared port does not work Printer does not workWant to set up my location to use the internal modem Requesting service International Travelers Warranty ITWBefore you call Battery pack Battery pack characteristicsMaximizing the batterys life Installing and removing the battery pack Charging the battery Checking the battery levelOptimising battery life Battery-low warning Situation Recommended ActionDisconnecting from the desktop Taking your notebook PC with youMoving around Preparing the computerTaking the computer home What to bring to meetingsWhat to take with you Setting up a home office Traveling with the computerSpecial considerations Traveling internationally with the computer What to bring with youUsing a computer security lock Using passwordsSecuring your computer Entering passwords Setting passwordsExpanding through options Connectivity optionsFax/data modem Built-in network feature Fast Infrared FIRUniversal Serial Bus USB Ieee 1394 portPC Card slot Inserting a PC CardEjecting a PC Card ExpressCard Inserting an ExpressCardEjecting an ExpressCard Bios utility Boot sequenceInstalling memory Enable disk-to-disk recovery PasswordUsing software Playing DVD moviesAcer eRecovery Management Create backupBurn backup disc Restore and recoveryTroubleshooting tips Error messagesError messages Corrective action English Regulations and safety notices FCC noticeOperation conditions Modem notices Remarque à lintention des utilisateurs canadiensDeclaration of Conformity for EU countries TBR List of applicable countriesEnglish Laser compliance statement LCD pixel statementMacrovision copyright protection notice Article 3.1a Health and Safety Radio device regulatory notice GeneralEuropean Union EU Article 3.1b EMCEnglish FCC RF safety requirement English LCD panel ergonomic specifications Federal Communications Comission Declaration of Conformity Acer Computer Shanghai Limited EN60950-12001 EN600652002 applied to models with TV functionEnglish Index English

7620, 7620Z specifications

The Acer 7620Z and 7620 are part of Acer's renowned lineup of laptops, designed to provide a blend of performance, functionality, and portability. These models emerged in an era where productivity and multimedia engagement became increasingly important for users, making them popular choices among students and professionals alike.

One of the main features of the Acer 7620Z and 7620 is their robust performance, driven by powerful Intel processors that enable smooth multitasking and efficient handling of demanding applications. With configurations that include dual-core CPUs, users can expect reliable performance for everyday tasks like browsing, word processing, and video conferencing, while also having the capability to run more intensive software with ease.

A significant characteristic of these models is their display quality. They come equipped with a vibrant 15.4-inch widescreen LCD, which offers a resolution that enhances the visual experience whether for work or entertainment. The display is crucial for those who engage in graphic design or enjoy watching movies, as it provides clear images and bright colors.

In terms of graphics capabilities, the Acer 7620Z and 7620 are fitted with dedicated graphics cards, which are essential for gaming and graphic-intensive applications. This feature ensures that users can enjoy a smoother gaming experience and can perform graphic editing tasks without significant lag.

Connectivity is another highlight of these laptops. They feature multiple USB ports, a DVD writer, Ethernet, and audio jacks, allowing users to connect a variety of peripherals, such as external storage devices, printers, and audio systems. It also includes wireless connectivity options, ensuring that users can access the internet efficiently and stay connected.

The build quality of the Acer 7620Z and 7620 is designed for durability, making them suitable for both home and on-the-go use. With a sleek and professional design, these laptops not only look good but also withstand daily wear and tear.

Battery life is fairly decent, providing users with ample time to work or enjoy media before needing to recharge. The balance of performance and portability makes these models particularly appealing to users who need a reliable device that can be easily transported.

In summary, the Acer 7620Z and 7620 embody a combination of performance, versatile connectivity, and solid design, making them excellent choices for a wide range of users looking for reliable laptops in their day-to-day activities.