ENGLISH
16 TROUBLESHOOTING
Problem | Cause | Troubleshooting |
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The appliance does not switch | The appliance is not plugged into | Connect the appliance to the |
ON | the outlet | outlet and make sure the |
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| ON/OFF button is on the "I" |
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| position |
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The coffee is too cold | The cups are cold | Heat the cups |
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No hot water or steam | The hole of the steam nozzle is | Clean the steam nozzle hole with |
| clogged | a pin. |
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Coffee is dispensed slowly | Coffee is too fine | C h a n g e t h e co f f e e b l e n d o r |
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| adjust grinding as specified in Par. |
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| 5. Decrease the dose (Par. 6) |
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| Dirty brew unit | Clean the brew unit |
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The coffee has little "crema" | The blend is not suitable or the | C h a n g e t h e co f f e e b l e n d o r |
(cream - froth layer) | coffee is not freshly ground or is | adjust grinding as described in |
| ground too coarsely | Par. 5. Increase the dose (Par. 6) |
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The appliance takes too long to | The cir cuit of t he appliance is | Descale the appliance |
heat up or a limited volume of | clogged by scaling |
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water comes out of the nozzle |
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The brew unit is jammed | The brew unit is not locked in place | Switch ON the appliance. Make |
| correctly | sure drip tray, dump box and brew |
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| unit are in place correctly. Close |
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| the front door. The brew unit will |
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| automatically return to its initial |
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| position |
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| Dump box in place | Remove the drip tray and dump |
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| box before removing the brew |
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| unit. |
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No coffee is dispensed | No water | Fill the tank with water and prime |
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| the machine |
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| Dirty brew unit | Clean the brew unit |
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| Large dose | Decrease the dose |
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| Machine not primed | Prime the machine |
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| Coffee too fine | Adjust grinder setting while unit is |
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| grinding to a coarser setting |
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| Programming of coffee level is too | Reprogram coffee button to a |
| low | higher level (see par. 7.3) |
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Coffee is dispensed outside | The brew unit is not fitted correctly | Refit the brew unit |
the dispenser |
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| The brew unit is clogged | Clean the brew unit and its spouts |
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Coffee comes out too quickly | Too little coffee inside the container | Fill the container with ground |
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| coffee (not instant coffee) |
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| Coarse coffee blend | Change the type of blend |
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| Small dose | Increase the dose |
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Water comes out of the | The container is too full | Check the position of the float |
container |
| and empty the container. |
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