Altec Lansing XT2 manual Troubleshooting Symptom Possible Problem Solution

TROUBLESHOOTING

SYMPTOM	POSSIBLE PROBLEM	SOLUTION
No LEDs are lit.	The speaker system isn’t turned on.	Turn on the speaker system by pushing the power button on the right
		speaker. An LED will light on the front of the right speaker when the
		power is on.
	The speaker system is not connected to a power	Please refer to the “Powering Your Speakers” section.
	source.
	You are using the USB port on your laptop	Some laptop computers and PCs can be configured to go into sleep
	computer or PC to power your speaker system	mode after being left unused for a period of time. Make sure the
	and your laptop computer or PC is in sleep mode.	computer is active.
No sound from	The retractable speaker-to-speaker cable is not	Locate the retractable speaker-to-speaker cable on the rear of the left
one or both	properly connected.	speaker, and pull it gently to connect it to the rear of the right
speakers.		speaker.
	The volume is set too low.	The “+” and “–” volume buttons on the right speaker control the
		master volume. Push the “+” button to increase the volume.
		Check volume level on the computer operating system or other audio
		source, and set at mid-level.
	You are using an alternate audio source and the	Make sure one end of the 3.5 mm stereo cable is fully inserted into
	speaker system is not properly connected to the	the “line-out,” “audio-out,” or headphone jack of the audio source,
	audio source.	and the other end is fully inserted into the auxiliary input (AUX) on
		the speaker system.
	You are using the USB port on your laptop	Set the Mic in/Wave in input slider on your laptop to its minimum
	computer or PC to power your speaker system	position (Please note that this will disable the XT2’s microphone
	while using an alternate audio source.	feature.) Please refer to the “Setting the Mic in/Wave in Input Slider
		to its Minimum Position” section for details.
	You are using an alternate audio source and	Test the speakers on another audio device. Remove the 3.5mm stereo
	there is a problem with your audio source.	cable from the audio source device and connect it to “line-out,”
		“audio-out,” or the headphone jack of another audio source.
No sound	The computer is using Windows 2000/Windows	Enable the operating system’s Digital Audio Extraction feature for
from DVD/	Millennium Edition (ME) and the operating	CD/DVD ROM drive. Refer to the “Windows 2000/Windows
CD-ROM drive.	system’s Digital Audio Extraction feature for	Millennium Edition (ME)” section under “Making Connections.”
	CD/DVD ROM drive is not enabled.
	The computer is using Windows 98SE.	Refer to the “Windows 98SE” section under “Making Connections.”
Crackling sound	If using a computer, the computer operating	Adjust the computer operating system master volume and balance
from speakers.	system master volume level is set too high.	levels to the center as a starting point, then adjust the level on the
		speaker using the volume control.
	If using an alternate audio source, such as an	Reduce the volume level on the alternate audio source.
	MP3 or CD player, the volume level on the MP3
	or CD player is set too high.
	You are using an alternate audio source and	Test the speakers on another audio device. Remove the 3.5mm stereo
	there is a problem with your audio source.	cable from the audio source device and connect it to “line-out,”
		“audio-out,” or the headphone jack of another audio source.

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