Brother PJ-522 Top margin is incorrect, Side margins are incorrect, Print contains random dots

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The top margin is incorrect

Make sure the correct margins have been set in the configuration utility and your software application. If not, set the margins for the top and bottom of the page as needed.

Make sure you are not inserting the paper into the paper input slot with excessive force. Always insert the paper gently.

The image for one page requires more or fewer sheets than you expected

Make sure the software application, the printer, and printer driver have been set to print the same size paper that you are loading into the printer. If the application or printer driver has been set to print legal-size paper and you insert letter-size paper, the image will require two sheets. Adjust the application or printer driver settings as needed or reduce the print image within your application to fit on the letter-size page.

The data light will remain lit green to indicate that data is still in the printer after the page has completed printing.

The side margins are incorrect

Check to make sure the correct margins have been set in the configuration utility and your software application. Adjust the left margin as needed.

Make sure the software application or the printer driver has been set to print the same size paper that you are loading into the printer. If the application or printer driver has been set to print a different width paper, the image will not print in the proper horizontal position. Adjust the application or printer driver as needed.

The print does not contain the proper characters

Make sure you have defined the proper character set (font) in the software application. If it is not correct, you must change it.

Trying another font may tell you if the original font was in error.

The print contains random dots

Check the printer driver to make sure it is set correctly. Check the interface cable to make sure it is connected firmly and correctly. If possible, replace the interface cable with another and permanently replace it if it is defective.

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Contents User’s Guide PJ3 Printer name Shorter name Model Name Part NumberContents Tips on Using Paper Safety Information Use Recommendations Ycle Page Page Page Page Page Unpacking the Printer Setting Up the PrinterConnecting the printer to an AC power outlet Connecting to an AC Outlet OptionalConnecting the printer to DC power Connecting to a DC Supply OptionalMain Switch Functions Using the Operation PanelIndicator Lights Printing Solutions Using the PrinterCD Install Driver InstallationManual Install Accessing Advanced Software SettingsUn-Install Text ModeOperating System Considerations Ply ModeDensity Modes Form Feed ModesSelecting Media Cut Sheet PaperNon-Perforated Roll Paper Perforated Roll Paper Windows-Specific Operating System Features Windows Vista NotesWindows XP / 2000 Professional Notes Via USB Cable Connecting to Your ComputerVia Infrared IrDA Via Bluetooth Bluetooth Models OnlyInserting a sheet of paper PrintingMaking Prints Lighter or Darker Turning the Printer OFFInstalling the PocketJet 3 Utility PocketJet Configuration UtilityUsing the PocketJet 3 Configuration Utility Menu Bar File Menu Bluetooth MenuPage Page Paper Size Configuration Options Dropdown Menu Selections PrinterPrint Density Auto-On Form Feed ModeCR-LF Mode Auto-OffPre-Feed Page Form Length Bottom Margin Left Margin Text Line Spacing Right MarginDefault Font Default PitchExtended Characters Character Set Map Page Page Factory Reset CleanSave Config ClosePushing the battery connector into the terminal Installing the Battery OptionalPage Instructions for removing the battery Removing the BatteryStopping the Charge Process Charging the BatteryTips on Using the Battery Inserting Paper Tips on Using PaperUsage and Handling Instructions Use Brother Genuine Thermal paperMethod Clearing a Paper JamPage Maintaining the Printer Cleaning the Print HeadInserting the cleaning cloth Cleaning the Platen Roller Cleaning the platen roller Cleaning the Printer’s Exterior Page Indicator Lights Indicator Light TableReference Indicator Light Warnings Power indicator light does not lightNo Battery Found When Charging Low Thermal Head Temperature Time-Out When ChargingHigh Thermal Head Temperature Data Receive ErrorSelf-Test Feature Overview TroubleshootingPrinted Image Problems Paper ProblemsPaper is jammed in the printer Printed image is out of alignmentImage has light or white vertical lines Image is compressed and stretched in many placesAll pages have a white vertical line All pages have a black vertical lineSide margins are incorrect Top margin is incorrectPrint does not contain the proper characters Print contains random dotsGreen Data indicator remains lit but does not blink Pages Don’t PrintPages Are Partially Printed Technical Information Regulatory Page Page Page Page United States FCC Regulations Radio & Television InterferenceCanadian Regulations Consumables Ordering InformationUploadable Fonts Appendix I Character Set Tables