Philips DP-C262 manual Information Codes, 202, Info. code Problem Action Refer to

Page 202

Chapter 9 Solving Problems

Information Codes

In the event of communication failures, Information Codes appear in the transmission result or in the transaction journal.

When an Information Code is displayed, take necessary action as recommended in the table below. For definitions of the Information Code not found here, refer to the User (U)/Jam (J)/Machine (E) Error Codes in the Operating Instructions (For Basic Operations) of provided booklet.

Info. code

Problem

 

 

Action

 

 

 

Refer to

 

 

 

 

 

 

 

 

 

 

030

Document is misfeeding.

 

Reload the document properly.

 

 

 

 

 

 

 

 

 

 

 

 

 

Remove the document jam.

 

 

 

 

 

 

 

 

Adjust Original Guide.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

031

Document is too long or

 

Reload the document properly.

 

 

Operating

 

jammed.

 

Remove the document jam.

 

 

Instructions (For

 

 

Add SD Memory Card in the machine.

Basic Operations)

 

Document length exceeds 78.8

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

inches (2 meters) in

 

 

Super Fine

600 dpi

 

 

 

 

 

"Std" and "Fine" mode only. The

 

 

(Max.

(Max.

 

 

 

 

 

 

 

Length)

Length)

 

 

 

 

 

length limitation

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

for "Super Fine" and "600dpi"

 

A4/Letter

55 in

24 in

 

 

 

 

 

mode, is subject to the

 

Width

(1400 mm)

(600 mm)

 

 

 

 

 

available Memory size.

 

 

 

 

 

 

 

 

 

 

A3/Ledger

39 in

17 in

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Width

(990 mm)

(430mm)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

061

ADF Cover is open.

 

Close the ADF Cover.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

400

During initial handshake,

 

Check with the other party.

 

 

 

 

 

 

 

 

 

 

 

 

receiving station did not respond

 

Reload the document and send again.

 

 

 

 

or communication error

 

 

 

 

 

 

 

 

 

occurred.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

401

Remote station required a

 

Check the remote station.

 

 

 

 

 

 

 

 

 

 

 

 

Receiving Password to receive

 

 

 

 

 

 

 

 

 

the document. Remote station

 

 

 

 

 

 

 

 

 

does not have Confidential

 

 

 

 

 

 

 

 

 

Mailbox.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

402

During initial handshake,

 

Reload the document and send again.

 

 

 

 

communication error occurred.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

403

No polling capability at the

 

Ask remote side to set to be polled.

 

 

 

 

 

 

 

 

remote side.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

404/405

During initial handshake,

 

Reload the document and send again.

 

 

 

 

 

 

 

 

communication error occurred.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

406

Transmission Password does

 

Check the password or the telephone number

Adding a Fax

 

not match.

 

in Address Book.

 

 

Number into the

 

Receiving Password does not

 

 

 

 

 

Address Book

 

match.

 

 

 

 

 

(See page 165)

 

Received from an unauthorized

 

 

 

 

 

 

 

 

 

station in Selective Reception

 

 

 

 

 

 

 

 

 

mode.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

202

Image 202
Contents Operating Instructions Operating Instructions Notation ConventionsIcons Following icons are used in this manualTable of Contents Comm. Journal Password XMTSub Address Transmit Cover SheetDelivery Notice File Type and NameLedger Email XMT Completion NoticeDelete File File ListChange Time/Stn Print FileFax Parameter List Program ListIND. XMT Journal Memo Menu Map Main screen and menu of the fax features are as followsGetting To Know Your Machine Refer to Sending Email seeBasic Menu Screen Direct Direct Transmission SeePolling Deferred Polling See Mail Box Using a Mailbox Confidential Communication SeeTransmit Deferred Transmission See Polling Polling SeeRetry Incomp. File Resending an Incomplete Document See More Menus Print Out ScreenPress the Fax key to open the Fax screen Fax Transmission ProcedureBasic Fax Transmission Face Up. Up to 70 sheets 20lbPress the Start key Refer to Entering a Destination seeFollow the and 2 on Enter the fax number from the keypad Entering a DestinationManual Dialing Use the last dialed remote station. SeeBasic ‰ Using Pause‰ Using * Fax„ Use a Key Name Using the Address Book„ Search through the Favorites „ Use Group Dialing „ Search through the Address Book Local Search Searching for a DestinationChoose a destination, and then select OK „ Search through the Ldap Server Ldap Search Select GlobalSelect Fax Number to display a list of destinations ChapterChoose a destination, and then select Redialing Transmission with Destination Monitoring Start keyTalking to the Remote Party Before Transmission Chapter„ Original Type Setting Original Quality„ Resolution „ DensitySelect Quality Adj Adjust the original quality, and then select OKPress the Fax key Select Basic Menu ‰ Original Type‰ Resolution Select a destinationMemo Select Original Size Setting the Original SizePlace originals on the platen Face Down. Align with the top left corner. Close ADFChoose the original size, and then select OK Refer to Setting Original Quality seeSet Quality Adj. as required Place Originals Select Basic Menu Transmitting 2-Sided OriginalsSelect 2-Sided Original Select a binding position, and then select OK Select Verification Stamp Verification StampPlace Originals Set Quality Adj. as required ZRefer to Entering a Destination seeMemo Transmitting a Document Stored in Memory Place Originals Select a destination Select MemoryDirect Transmission Originals To a single destination MemoryRefer to Entering a Destination see Verifying Communication Status To verify the communication status, follow the steps belowMemo „ Rotation XMT set to Valid Basic FaxRotated Transmission „ Rotation XMT set to InvalidBatch Transmission OK. Up to 36 digits Getting an Outside Line Using PIN Code AccessPlace Originals Enter a PIN Code, and then select Press the Fax Key Set Quality Adj. as requiredSelect Program/Group Using Program KeysSelect the program key To cancel Memory Transmission Canceling a CommunicationTo cancel a communication, follow the steps below To cancel Direct Transmission Dial Prefix Select 01 Fax Parameters Select Fax/Email Settings Select 04 Key Operator ModeSelect 122 Dial Prefix Place Originals Select Transmit Convenient Fax FeaturesDeferred Transmission Press the Fax key Select More MenusSet the deferred time, and then select OK Refer to Communication Journal seeDeferred Polling Select Polling in Deferred CommConvenient Fax Features Polling PollingPolling starts Storing Documents to be Polled Place Originals If a password is required, enterSelect Polled in Polling Convenient Fax Features What is Confidential Communication? Fax FeaturesUsing a Mailbox Confidential Communication ConvenientSelect Mail Box Place Originals Enter the mailbox password 4-digitConfidential Transmission To transmit a confidential document, follow the steps belowFeatures Confidential PollingZRefer to Placing Originals Facsimile Storing Documents for Confidential PollingSelect Polled Internet Fax in the Operating„ Confidential Reception Report Printing a Received Confidential DocumentExplanation Select Print File „ Printing a Received Confidential DocumentMailbox, refer to Deleting a Confidential Deleting a Confidential Document Select Delete FileMemo Convenient Fax What is Sub-Addressing?„ Example of a Network Using Sub-Addressing Sub-Address CommunicationPlace Originals Enter a sub-address, and then select Sub-Addressed Transmission using Address BookEnter the password, and then select Select Sub Address TransmitSub-Addressed transmission starts Select Sub-Address Sub-Addressed Transmission using Manual DialingPlace Originals Enter a sub-address Comm. Sub-Address Transmit seePassword Communication What is Password Communication?Select Password XMT Password TransmissionSelect Select Mode Place Originals Select On, and then select OKSetting Password-Protected Transmission Select On or Off, and select OK Printing Communication Journal Slerexe Company LimitedSelect Select Mode Select Comm. Journal Select On, Off, or Inc Only, and then select OKTransmitting a Document with a Cover Sheet Select Cover Sheet Automatic Reception Fax ReceptionReceiving Documents There are two ways to receive fax calls on this machineManual Reception Print Reduction and Duplex Recording „ When Print Reduction is set to AutoPrint Reduction „ When Print Reduction is Set to Fixed Duplex RecordingSubstitute Memory Reception Convenient Reception Features Selective ReceptionFax Forwarding ForwardPassword-Reception Reception Password 1234What is Memory Reception? Receive to MemoryPress the Fax key Select On, and then OK Select More Menus To enable memory reception, follow the steps belowProgramming Memory Reception Select Receive to MemoryChapter Fax Reception Printing a Document Received in MemoryFax Reception Internet Fax What is Internet Fax?What is Internet Fax? „ Sending EmailUsing the Internet Fax Feature „ RoutingWhat Internet Fax Can Do Sending EmailReceiving Email Inbound RoutingRelay Transmission Ex. Internet Relay Transmission„ If the receiving station is a computer Message Delivery Notice MDN„ If the receiving station is an Internet Fax station An MDN response Email message is transmitted to the senderDirect Internet Fax Transmission Using Direct Smtp Memo Tips for Internet Fax „ When Email Transmission Fails„ Telephone Calls Cannot Be Made via LAN „ Dual Port Communication „ Transmission Resolution„ Transmitted File Type Setting „ Receive Internet Email Messages100 Preparing to Use Internet FaxProgram Network Parameters „ Network Parameters101 Select More Menus if additional Sending an Email Procedure102 Press the Fax key to open the FaxRefer to When E-mail Transmission Fails 103Entering an Email Address 104105 Using the Onscreen KeyboardKeyboard Select the Email Address you want to send 106Select a Key Name tab „ Search through Favorites107 Enter the character string you want to 108Searching for Destinations Search forZEmail addresses and fax numbers can be 110 111 112 Using Cc, Bcc and FromAn Example of the receiving station Cc Bcc Setting Cc and Bcc 113When 145 Sender Selecton is set to Setting From field114 115 Setting SubjectConfirming the Destination Select Destinations###Place Originals Select a file type Setting a File Type and a Filename116 To rename the file, select CustomSet an Email Address 117Enter a filename, and then select OK Refer to Entering an Email Address see118 Emailing a Ledger-Sized Document„ Document Sizes and Transmitted/Received Document Sizes 119 Select Ledger Email XMT120 Setting Message Delivery Notice MDNSelect Delivery Notice 121 When E-mail Transmission Fails 122123 Using a Completion NoticeSelect Completion Notice Receiving an Email Configure to Receive EmailItem Name Setting Receiving Email AutomaticallyReceiving Email Manually 125Receiving Email with the Program Key 126127 Receiving Email on Your Computer Receiving an Email on a Computer128 Opening Email 129Inbound Routing What is Inbound Routing?130 131 Routing Setup FlowRefer to Settings for Inbound Routing see Program a G3 Fax station as a transferring destination132 Settings for Inbound RoutingRouting type Explanation Function Parameters Select 00 Address Book Select Fax/Email SettingsProgramming the Address Book for Inbound Routing Select 02 Add Email AddressSelect IFax, and then select OK 134Enter a Key Name, and then select OK Select whether to add the Email address to Favorites135 136 Using the Relay FeatureWhat is the Relay Feature? „ Example 1 Internet Relay NetworkSend Emails to Intranet Relay Station via Mail Server 137„ Example 2 Intranet Relaying Network Forwards Email to the Intranet Relay StationSetting up a Relayed Transmission Network 138Example of a Relayed Transmission Network 139„ Initial Sending Station New York Sample Entries in Address Book140 „ Relay Station London141 „ Relay Station SingaporeFunction Parameters for Relay Stations 142Settings for Initial Sending Station 143Press the Function key 144Adding End Receiving Stations for Relayed Transmission Select 01 Add Telephone NumberSelect whether to add a station to 145Enter a station name, and then select OK FavoritesPlace Originals Select a Relay Station or enter Relayed Transmission From Internet Fax146 Email Address of the relay station147 Receiving Stations for Relayed Transmission seeRelayed Transmission From PC 148149 Requesting a Relayed Transmission from a ComputerEntry example Explanation „TIFF Converter Convenient Application Software150 „TIFF Converter Mail Linking Program151 152 Result of Relayed Transmission„ Relayed Transmission Report communication journal 153 „ Fax Relay Log EmailUseful Terms to Remember Dhcp Dynamic Host Configuration ProtocolSmtp Authentication 154155 156 Select Edit File ModeHandling Communication Reservation Files Displaying a Communication Reservation File List157 Reading the Reservation ReportItems covered in the reservation report are as follows Edit the communication time, and then 158Editing Communication Reservations Select Change Time/StnEdit the destination 159Select the destination, and then select OK Select Yes 160Deleting a Communication Reservation File To delete the file in memory, follow the steps belowPrinting a Communication Reservation File 161Adding Documents to a Communication Reservation File Select Edit File Mode Select Add Document162 Select the incomplete file that you Resending an Incomplete Document163 Want to resend, and then select OKAddress Book What is Address Book?Program Destinations / Program Keys Items Allowed for Entry in the Address BookAdding a Fax Number into the Address Book ProgramProgram Keys Press the Function key Enter a fax number, and then selectEnter Key Name, and then select Keys166 Select whether to add the station toAdding an Email Address to Address Book Select Fax/Email Settings Select 00 Address BookPress the Function key Enter an Email Address and select 168 Press the Function key Select the station you want to edit, Editing Address Book169 Edit the stationFrom the address book, and then 170Deleting a Destination from Address Book Select 04 Delete StationPress the Function key Select Start, and then select OK Printing the Address Book List171 Select 00 Print Address Book ListProgrammable Items What is Program Keys?Program Keys 172Select 01 Program Keys Setting for Program DialingPress the Function key Enter a program dial name, and then Enter a Key Name, and then selectProgram each desired feature 174Press the Function key Enter a group dialing name, and then Setting for Group DialingSelect 01 Group Dial Chapter Program Destinations / Program Keys 176To rename a group dial name, enter a Editing a Group DialingTo edit, and then select OK New name, and then select OK178 Select the destination to be programmed, and then select OK179 180 Deleting the Program Key settingSelect Fax/Email Settings Select 01 Program Keys Select 04 Delete Program/GRPSelect 00 Print Program List Printing the Program List181 To print the program list, follow the steps below182 Program Destinations / ProgramProgramming Email Manual Reception on Program Keys Select 05 Manual POP RCV183 184 Reading Reports/ListsTransaction Journal Printing Transaction Journal185 When the verification completes, select OKViewing Communication Results on Touch-Panel Display Press the Fax key Select More Menus Select Print Out186 Reading Transaction JournalItems in the transaction journal are listed below 187 Communication Journal 188189 Slerexe Company Limited190 191 192 Address Book ListPrinting Address Book List Press the Fax key. Select More Menus Select Print Out193 Reading Address Book ListItems in the address book list are listed below 194 Program ListPrinting Program List Select Program List195 Reading Program ListItems in the program list are listed below Printing Fax Parameter List Fax Parameter List196 Select Fax Parameter ListItems in the fax parameter list are listed below Reading Fax Parameter List197 Items Explanation198 Individual XMT JournalPrinting Individual XMT Journal Select IND. XMT Journal199 Reading Individual XMT JournalItems in the individual XMT journal are listed below If you encounter the problems, please check following items Solving ProblemsTips for Solving Problems Problem Symptom Action Refer to201 If 13 Auto Print Jrnl set to ValidInformation Codes Info. code Problem Action Refer to202 203 Documents to be204 ADFRemote Update is set to Valid 205206 TransmissionProblem Condition Result Power Failure„ Power Failure 207Checking the Telephone Line 208209 Replacing the Verification Stamp Appendix210 Reinstall the Stamp Assembly 211212 GlossaryTerm Meaning 213 Smtp214 Group215 MAC216 PCL217 TCP/IP218 219 For Service, Call USA Only
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DP-C262 specifications

The Philips DP-C262 is a versatile, high-performance digital display designed to meet the demands of modern signage and information sharing. With its sleek design and advanced technology, the DP-C262 is perfect for a variety of commercial environments, including retail, transportation hubs, and corporate offices.

One of the standout features of the DP-C262 is its vibrant display capabilities. The display utilizes advanced LED-backlit technology, ensuring bright and vivid colors that capture attention. With a resolution of 1920x1080 pixels, the Full HD display provides clear and sharp images, making it ideal for showcasing videos, graphics, and dynamic content.

The DP-C262 is equipped with an intuitive touchscreen interface, allowing for interactive applications. Whether it's displaying product information, wayfinding, or engaging customers with interactive promotions, the touchscreen functionality enhances user experience and encourages interaction. This capability revolutionizes traditional passive displays into engaging platforms that can actively involve the audience.

In terms of connectivity, the Philips DP-C262 offers multiple input options, including HDMI, DisplayPort, and USB. This assortment allows for easy integration with various devices, whether it’s a media player, computer, or other display systems. The USB port supports media playback directly from USB devices, enabling seamless content updates without needing additional hardware.

Moreover, the DP-C262 features built-in content management software, simplifying the creation and scheduling of digital content. Users can upload, manage, and schedule content remotely via a user-friendly interface, which is crucial for businesses that require frequent updates. This software capability streamlines operations and ensures that content remains relevant and up-to-date.

The device is also crafted for durability and longevity, boasting a robust design that withstands heavy usage. Features such as a wide viewing angle ensure that content is visible from various perspectives, making it suitable for installation in high-traffic areas.

Additionally, energy efficiency is a key consideration for the DP-C262, as it is designed to consume less power while providing high-quality output. This focus on energy savings not only helps reduce operational costs but also aligns with growing environmental awareness among businesses.

In summary, the Philips DP-C262 combines sleek design, vibrant display technology, and interactive capabilities, making it a valuable asset for any business looking to enhance its digital signage strategy. Its robust features, connectivity options, and management tools set it apart as a leading choice for effective communication and engagement in diverse environments.