Brother 2750 manual Troubleshooting Common Error Codes

Page 20

Brother Intellifax

2750

Table of Contents

Introduction

Sending a Fax

Printing Reports

Maintenance

Troubleshooting

Paper Jam

Sheet Feeder Jam

Paper Jam Near Drum Unit

Paper Jam Near Fuser Unit

Common Error Codes

Troubleshooting > Common Error Codes

CHECK PAPER – The machine is out of paper or the paper is incorrectly loaded. Check to make sure there is paper loaded and that it is correctly loaded into the feeder.

COOLING DOWN PLEASE WAIT – The tem- perature of the internal component is too hot. The machine will go into cooling down mode and wait for the toner and/or drum to cool down sufficiently. The machine will resume printing once the components have cooled sufficiently.

COVER OPEN – The front cover or the feeder cover is open. Open each cover and close firmly to verify that the covers are shut.

DISCONNECTED – The call was terminated by the other party’s machine. If you were transmitting a fax, try sending it again. If you were receiving a transmission, have the party resend the fax. MACHINE ERROR XX PRESS STOP KEY – There is a mechanical problem with the machine and it needs to be serviced by Brother. Please call 800.284.4329 to report the problem.

NO RESPONSE/BUSY – The number you are try- ing to connect to is busy or isn’t answering. Verify the number you are dialing and try to send the fax again.

PRINTER JAM - There is a sheet of paper that is stuck or is not moving through the machine properly. Refer to the previous sections on how to correctly remove the paper jam.

SET CARTRIDGE – The toner cartridge is not in- stalled or is incorrectly installed. Refer to the main- tenance section for instructions on how to correctly install the cartridge.

TONER LOW – The toner cartridge is almost empty. You can still receive faxes and print reports for the time being. You should order a new toner cartridge when this message is shown.

page 20

Image 20
Contents Learner’s Manual Table of Contents Introduction Sending a Fax Resolution Keys Sending a FaxSending a Fax Manual Transmission Dial the fax machine numberSending a Fax Manual Fax Redial Sending a Fax Dual Access Printing Reports Activity Report Maintenance Loading Paper Printing Reports MaintenanceMaintenance Loading Via Manual Feed Slot Loading Via Manual Feed SlotMaintenance Cleaning the Scanner Cleaning the ScannerMaintenance Cleaning the Printer Maintenance Cleaning the Drum Unit Maintenance Replacing the Toner Cartridge Maintenance Replacing the Drum Unit Troubleshooting Paper Jam Troubleshooting Sheet Feeder Jam Troubleshooting Paper Jam Near Drum Unit Troubleshooting Paper Jam Near Fuser Unit Troubleshooting Common Error Codes