Linksys WUSB54GC manual Appendix a Troubleshooting, Common Problems and Solutions

Page 51

Compact Wireless-G USB Adapter

Appendix A: Troubleshooting

This appendix provides solutions to problems usually encountered during the installation and operation of the Adapter. Read the description below to solve your problems. If you can't find an answer here, check the Linksys website at www.linksys.com.

Common Problems and Solutions

1.My computer does not recognize the USB Adapter.

•Make sure that the USB Adapter is properly inserted into the USB port.

•Also, make sure that the USB Controller is enabled in the BIOS. Check with your motherboard User Guide for more information.

2. The USB Adapter does not work properly.

•Reinsert the USB Adapter into the notebook or desktop’s USB port.

•Right-click on My Computer, and select Properties. Select the Adapter, then chose the Device Manager tab, and click on the Adapter. You will find the USB Adapter if it is installed successfully. If you see a yellow exclamation mark, the resources may be conflicting and you must follow the steps below:

•Uninstall the driver software from your PC.

•Restart your PC and repeat the hardware and software installation as specified in this User Guide.

3.I cannot communicate with the other computers linked via Ethernet in the Infrastructure configuration.

• Make sure that the notebook or desktop is powered on.

• Make sure that your USB Adapter is configured on the same channel, SSID, and WEP as the other computers in the Infrastructure configuration.

Appendix A: Troubleshooting

44

Common Problems and Solutions

Image 51

Contents 4802GHz.11gWireless-G Copyright and Trademarks How to Use this User GuideTable of Contents Compact Wireless-G USB Adapter Front Panel List of FiguresMore Information Wireless Network Status 39 Leap Welcome IntroductionWhat’s in this Guide? Compact Wireless-G USB Adapter Planning your Wireless Network Network TopologyRoaming Network Layout Planning your Wireless NetworkLED Indicators Getting to Know the Compact Wireless-G USB AdapterStarting the Setup Wizard Setting up and Connecting the USB AdapterConnecting the Adapter Screen Connecting the AdapterAvailable Wireless Network Setting Up the AdapterSecureEasySetup Logo and Location Setting Up the Adapter with SecureEasySetupChanges, refer to Using the Wireless Network Monitor Encryption encoding data transmitted in a network Setting Up the Adapter with Available Networks12 PSK2 Needed for Connection Changes, refer to Using the Wireless Network Monitor 15 Network Settings Setting Up the Adapter with Manual Setup16 Wireless Mode WEP PSK2 WPA PersonalEAP-TLS WPA EnterpriseRadius Leap 27 Confirm New Settings Using the Wireless Network Monitor Accessing the Wireless Network MonitorLink Information Screens Wireless Network Status Wireless Network Statistics SecureEasySetup Button SecureEasySetupSecureEasySetup is Complete Site Information Site SurveyProfile Information Profiles15 Export a Profile Creating a New Profile19 The SecureEasySetup Logo and Location 21 SecureEasySetup Complete 22 Available Wireless Network 25 PSK2 Needed for Connection 26 The Congratulations Screen 28 Network Settings 31 Wireless Security 32 Wireless Security WEP 33 Wireless Security WPA Personal 35 Wireless Security WPA Enterprise EAP-TLS 37 Wireless Security Radius EAP-TLS 39 Leap 41 The Congratulations Screen Common Problems and Solutions Appendix a TroubleshootingWhat is the Ieee 802.11b standard? Frequently Asked QuestionsWhat is ad-hoc mode? What is DSSS? What is FHSS? And what are their differences? Figure B-1 Wireless Network Monitor Icon Appendix B Using Windows XP Wireless ConfigurationFigure B-4 Available Wireless Network Figure B-6 Network Connection Wireless Security Appendix C Wireless Security Security PrecautionsSecurity Threats Facing Wireless Networks Appendix C Wireless Security Compact Wireless-G USB Adapter Appendix D Windows Help Shared ResourcesNetwork Neighborhood/My Network Places Appendix E Glossary Compact Wireless-G USB Adapter Compact Wireless-G USB Adapter Compact Wireless-G USB Adapter Compact Wireless-G USB Adapter Limited Warranty Appendix F Warranty InformationDbpsk 1 Mbps 802.11g Ofdm Appendix G SpecificationsModel StandardsStorage Temp Operating HumidityStorage Humidity FCC Statement Appendix H Regulatory InformationCompact Wireless-G USB Adapter Compact Wireless-G USB Adapter Compact Wireless-G USB Adapter Compact Wireless-G USB Adapter Dual-Band Wireless Access Point Appendix I Contact Information